Take control of your home repairs
Interior Plumbing and Drainage System Coverage
SAVE $6.25/mo. for your first yearCovered Systems
- Interior Plumbing
- Interior Drainage Lines
Annual Benefits
- $5,000 maximum benefit amount
- 2 calls / $2,500 per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Blocked drain
- Leaking wax seal
- Unblocking an overflowing toilet or sink due to clogged drains
Eligibility
Eligible
An owner of a residential single structure, or a unit within a structure, that is not intended to be moved
Not Eligible
If your property is used for commercial purposes; you know of any current problems with your interior plumbing and drainage lines before enrollment; or your entire interior plumbing and drainage line is shared with a 3rd party or covered by a homeowners’ association or the like
Exclusions
Appliances, fittings and fixtures; vent stacks; pressure reducing valves; backflow prevention devices; pumps or grinders; non-conforming drain lines; frozen pipes; fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Interior Plumbing
- Interior Drainage Lines
Annual Benefit Amount:
- $5,000 maximum benefit amount
Annual Service Calls:
- 2 calls / $2,500 per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Exterior Water Service Line Plus Restoration
SAVE $3.00/mo. for your first yearCovered Systems
- Exterior Water Service Line
- Pavement/Yard/Landscape Restoration
Annual Benefits
- Unlimited benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Locating the blockage or collapse
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fusing and Welding
- Locating the leak
- Blocked, leaking or low pressure system pipe
- Stop boxes
- Shut-off valves
- Pressure reducing valves
- Backflow prevention devices
Eligibility
Eligible
An owner of both a residential single structure permanently secured to the ground and the land it is located on
Not Eligible
If your property is used for commercial purposes; you know of any current problems with your exterior water service line before enrollment; or your entire exterior water service line is shared with a 3rd party or covered by a homeowners’ association or the like
Exclusions
Branch lines, frozen lines, any tanks or appliances; replacement of any artificial grass or plants; restoration to water structures, pastures or wooded areas; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Exterior Water Service Line
- Pavement/Yard/Landscape Restoration
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Exterior Sewer/Septic Line Plus Restoration
SAVE $4.75/mo. for your first yearCovered Systems
- Exterior Sewer/Septic Line
- Pavement/Yard/Landscape Restoration
- Drain Cleaning
- Grinder Pump
Annual Benefits
- Unlimited benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Grinder pumps
- Backflow prevention devices
- Unblocking
- Pipe replacement or repair
- Locating the blockage or collapse
- Repair or replacement of seals and joints
- Fitting external valves
Eligibility
Eligible
An owner of both a residential single structure permanently secured to the ground and the land it is located on
Not Eligible
If your property is used for commercial purposes; you know of any current problems with your exterior sewer/septic line before enrollment; your entire exterior sewer/septic line is shared with a 3rd party or covered by a homeowners’ association or the like; your exterior sewer/septic line previously had roots removed or failed a smoke or dye test, camera inspection or any other proactive test without resolution
Exclusions
Septic/collection tanks; leaching fields; non-conforming drain lines; branch lines; replacement of any artificial grass or plants; restoration to water structures, pastures or wooded areas; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Exterior Sewer/Septic Line
- Pavement/Yard/Landscape Restoration
- Drain Cleaning
- Grinder Pump
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
*HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from the City of Memphis and offers this optional service plan as an authorized representative of the service contract provider as stated under each specific plan offering. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from the City of Memphis. HomeServe is responsible for the services offered under these protection plans. The City of Memphis and HomeServe have entered into a commercial agreement to introduce these plans to the City of Memphis customers.