If using a text phone please dial 18001 0330 0247 002*.
For general enquiries lines are open 8am to 8pm weekdays, 8am to 4pm Saturday and 10am to 4pm Sunday. Emergency hotline open 24 hours a day, 7 days a week.
* Calls may be recorded for quality control and training purposes. Calls to 03 numbers will cost you no more than 01 or 02 numbers, charges may vary depending on your network provider. Calls to 03 numbers will be part of inclusive minute plans for landlines and mobiles.