Due to the heavy rainfall, many people are having issues with overflowing drains. If you'd like to make a claim on overflowing drains, please first check that this isn't due to your local drains being at capacity. We recommend waiting 24 hours after the rainfall has stopped and if the problem remains then please claim online.

Boiler replacement promise

If we can't repair your boiler, we'll replace it. If it's under 7 years old, we'll even install it for free.

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New boiler installations

We can help you find the right new boiler for your home and install it at a time to suit you. Exclusive discounts available to HomeServe customers on a range of makes and models. T&Cs apply.

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Not covered but need a repair?

Call or book online 24 hours a day. Fixed price repairs from trusted and certified engineers. 12 month guarantee on most repairs.

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0330 0247 002*

If using a text phone please dial 18001 0330 0247 002*.

For general enquiries lines are open 8am to 8pm weekdays, 8am to 4pm Saturday and 10am to 4pm Sunday. Emergency hotline open 24 hours a day, 7 days a week.

* Calls may be recorded for quality control and training purposes. Calls to 03 numbers will cost you no more than 01 or 02 numbers, charges may vary depending on your network provider. Calls to 03 numbers will be part of inclusive minute plans for landlines and mobiles.

Home emergency cover

Help keep your home running smoothly with our range of cover options.


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My HomeServe manage account online

Manage your products online anytime, wherever you are.

  • Make a claim online for a range of problems
  • Check the status of your engineer appointment
  • Book your boiler health check or service

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The HomeServe app is a simple way to manage your policy on the go

The HomeServe app is a simple way to manage your policy, get help, or make a claim whenever and wherever you are. 


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Receive up to £500 off a new boiler

As a valued HomeServe customer, you will receive up to £500 off a wide range of boilers. T&Cs apply.


Find your local installer

We're working with Reevoo, an independent review company, to get feedback from customers who've used their HomeServe policies.


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Living - Your Home, DIY and Life by HomeServe

Living by HomeServe, your place for helpful how-to-guides and all things for your home life.


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