0800 694 4167*
If using a text phone please dial 18001 0800 694 4167*.
For general enquiries lines are open 8am to 8pm weekdays, 8am to 4pm Saturday and 10am to 4pm Sunday. Emergency hotline open 24 hours a day, 7 days a week.
* Calls may be recorded for quality control and training purposes. Calls to 0800 numbers are free from landlines and mobile phones, and will not be taken from your mobile phone inclusive call minutes.