Disclosure/Rebate Schedule
HomeServe USA Repair Management (Florida) Corp. (HSRMF) will offer the purchasers of the following home service contracts (sold in connection with HSRMF’s relationship with FPL Energy Services) an instant rebate for these home warranty products provided by Northcoast Warranty Services, License #49123. The amount of and the availability of the rebate will by no means depend upon the age, sex, race, nationality, ethnic origin, marital status, or occupation of the consumer. The rebate will be available to all customers purchasing this coverage. The plans are as follows:
Cooling System Plans:
• For the cooling system plan covering heat pumps, which normally costs $29.99, HSRMF will provide an instant rebate of $14.99 per month for one year, or 50% of the cost of the plan. This means that you will pay $29.99 per month for the coverage after the first year instant rebate.
• For the cooling system plan which covers heat pumps and provides an annual tune up, which normally costs $37.99, HSRMF will provide an instant rebate of $18.99 per month for one year, or 50% of the cost of the plan. This means that you will pay $37.99 per month for the coverage after the first year instant rebate.
Exterior Electrical Line Coverage:
• For the exterior electrical line system plan, which normally costs $4.99, HSRMF will provide an instant rebate of $2.49 per month for one year, or 50% of the cost of the plan. This means that you will pay $4.99 per month for the coverage after the first year instant rebate.
Interior Electrical Line Coverage:
• For the interior electrical line system plan, which normally costs $6.49, HSRMF will provide an instant rebate of $3.24 per month for one year, or 50% of the cost of the plan. This means that you will pay $6.49 per month for the coverage after the first year instant rebate.
Water Heater Repair and Replacement Plan:
• For the water heater repair and replacement plan, which normally costs $9.49, HSRMF will provide an instant rebate of $4.74 per month for one year, or 50% of the cost of the plan. This means that you will pay $9.49 per month for the coverage after the first year instant rebate.
Exterior Water Service Line Plus Coverage:
• For the exterior water service line plan, which normally costs $7.49, HSRMF will provide an instant rebate of $3.74 per month for one year, or 50% of the cost of the plan. This means that you will pay $7.49 per month for the coverage after after the first year instant rebate.
Exterior Sewer/Septic Line Plus Coverage:
• For the exterior sewer/septic line plan, which normally costs $9.99, HSRMF will provide an instant rebate of $4.99 per month for one year, or 50% of the cost of the plan. This means that you will pay $9.99 per month for the coverage after the first year instant rebate.
Interior Plumbing and Drainage System Coverage:
• For the interior plumbing and draining system plan, which normally costs $13.99, HSRMF will provide an instant rebate of $6.99 per month for one year, or 50% of the cost of the plan. This means that you will pay $6.99 per month for the coverage after the first year instant rebate.
Electrical Line Coverage:
• For Electrical Line Coverage, which normally costs $7.99, HSRMF will provide an instant rebate of $3.99 per month for one year, or 50% of the cost of the plan. This means that you will pay $7.99 per month for the coverage after the first year instant rebate.
Electrical Line Plus Coverage:
• For Electrical Line Plus Coverage, which normally costs $8.99, HSRMF will provide an instant rebate of $4.49 per month for one year, or 50% of the cost of the plan. This means that you will pay $8.99 per month for the coverage after the first year instant rebate.
Exterior Electrical Line Plus Coverage:
• For Exterior Electrical Line Plus Coverage, which normally costs $5.99, HSRMF will provide an instant rebate of $2.99 per month for one year, or 50% of the cost of the plan. This means that you will pay $5.99 per month for the coverage after the first year instant rebate.
Exterior Electrical
Covered Systems
- Exterior Electrical Line
Annual Benefits
- $3,000 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
What’s Covered
- Meter base
- Permanent wiring overhead
- Insulator
- Permanent underground wiring
- Riser
- Functional frayed wiring
Important Coverage Information
Eligible
To be eligible, you must own the residential single structure
Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your exterior electrical system before enrollment; or your exterior electrical system is shared with a 3rd party or covered by a homeowners' association or the like
Exclusions
Damage or failure due to disconnection or interruption to the main electrical supply, transformers, repair of wiring connected to or any part of the following: doorbells, smoke detectors, garage door systems, and thermostats and similar type systems, generators, non-utility supplied power and/or lines, appliances, meter pedestals, pool heaters, fixtures or fittings, lines to secondary buildings or any structure other than your home or detached garages and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it is maintained by FPL. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Covered Systems:
- Exterior Electrical Line
Annual Benefit Amount:
- $3,000 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Water Heater Repair and Replacement
Covered Systems
- Gas/Electric Water Heater Repair
- Gas/Electric Water Heater Replacement
Annual Benefits
- $1,000 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- 90-day wait period for water heater replacement
- One-year guarantee on all covered repairs
What’s Covered
- Burner supply tube and assembly
- Drain and gas valves
- Pilot light
- Temperature control
- Main burner
Important Coverage Information
Eligible
An owner of a residential single structure, or a unit within a structure, that is not intended to be moved
Not Eligible
If your property is used for commercial purposes; you know of any current problems with your water heater before enrollment; your entire water heater is shared with a 3rd party or covered by a homeowners’ association or the like; or your water heater is commercial grade, larger than 100 gallons, is installed on a roof, tankless, solar, geothermal, oil, hanging tank-based, or combination home heating/domestic hot water unit; or is not installed according to manufacturer specifications
Exclusions
Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible water supply and delivery piping, electrical service wiring, damage due to restricted lines or water pressure over 80 P.S.I, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Gas/Electric Water Heater Repair
- Gas/Electric Water Heater Replacement
Annual Benefit Amount:
- $1,000 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- 90-day wait period for water heater replacement
- One-year guarantee on all covered repairs
Interior Plumbing & Drainage
Covered Systems
- Interior Plumbing
- Interior Drainage Lines
Annual Benefits
- $5,000 maximum benefit amount
- 2 calls / $2,500 per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
What’s Covered
- Leaking wax seal
- Blocked drain
- Repair/replace burst interior water pipe
- Broken water valve causing unstoppable water flow
- Leaking or burst interior water pipe
- Unblocking an overflowing toilet or sink due to clogged drains
Important Coverage Information
Eligible
An owner of a residential single structure, or a unit within a structure, that is not intended to be moved
Not Eligible
If your property is used for commercial purposes; you know of any current problems with your interior plumbing and drainage lines before enrollment; or your entire interior plumbing and drainage line is shared with a 3rd party or covered by a homeowners’ association or the like
Exclusions
Appliances, fittings and fixtures; vent stacks; pressure reducing valves; backflow prevention devices; pumps or grinders; non-conforming drain lines; frozen pipes; fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Interior Plumbing
- Interior Drainage Lines
Annual Benefit Amount:
- $5,000 maximum benefit amount
Annual Service Calls:
- 2 calls / $2,500 per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
A/C & Heat Pump System Plan
Covered Systems
- Electric Central Air Cooling System
- Electric Central Air Cooling System Tune-Up
- Heat Pump
Annual Benefits
- $2,500 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
What’s Covered
- Capacitors, circuit boards and internal fuses
- Breakers, condensate pumps and condenser motor
- Condenser fan, contactor switches and delay timer
- Fan controls, fan relays, filter dryer, high and low pressure switches
- Up to 1 pound of refrigerant
- Limit controls, relays, defrost controls, defrost sensors, transformers, and valves
- One (1) annual tune-up of your heat pump/cooling system.
Important Coverage Information
Eligible
An owner of a residential single structure, or a unit within a structure, that is not intended to be moved
Not Eligible
If your property is used for commercial purposes; you know of any current problems with your system before enrollment; your system is shared with a 3rd party or covered by a homeowners’ association or the like; uses refrigerant which does not meet federal, state or any other applicable regulatory or code requirements; has non-compliant components; exceeds 5 tons capacity; is installed on a roof; is an ammonia cooling, geothermal heat pump, ductless, window, through the wall or hanging unit; or is not installed according to manufacturer specifications
Exclusions
Air ducts, a/c coils, registers, grills, asbestos coverings, balancing of system, wiring and parts external to the unit, compressors or chillers, condenser casings, condenser coils, evaporator coils, metering systems/TXV valves, king and reversing valves, refrigerant for maintenance recharges, thermostats, thermostat wiring, disconnect boxes and all wiring, breakers and switches contained within them, refrigerant conversions, any maintenance work not included in the tune-up, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Electric Central Air Cooling System
- Electric Central Air Cooling System Tune-Up
- Heat Pump
Annual Benefit Amount:
- $2,500 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Exterior Sewer/Septic Line Plus
Covered Systems
- Exterior Sewer/Septic Line
- Exterior Sewer/Septic Line Restoration
- Drain Cleaning
Annual Benefits
- Unlimited benefit amount
- Unlimited service calls ($5,000 per call)
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
What’s Covered
- Pipe cutting
- Backfilling of areas disturbed by repairs
- Welding
- Restoration of your pavement, yard, or landscaping disturbed or excavated as part of a covered repair on your property
- Excavation to expose pipe
- Locating the blockage or collapse
- Repair or replacement of seals and joints
- Pipe replacement or repair
- Fitting external valves
- Fusing
- Unblocking
- Restoration of your pavement, yard, or landscaping disturbed or excavated as part of a covered repair on your property
Important Coverage Information
Eligible
An owner of both a residential single structure permanently secured to the ground and the land it is located on
Not Eligible
If your property is used for commercial purposes; you know of any current problems with your exterior sewer/septic line before enrollment; your entire exterior sewer/septic line is shared with a 3rd party or covered by a homeowners’ association or the like; your exterior sewer/septic line previously had roots removed or failed a smoke or dye test, camera inspection or any other proactive test without resolution.
Exclusions
Septic/collection tanks; leaching fields; grinder pumps; non-conforming drain lines; branch lines; replacement of any artificial grass or plants; restoration to water structures, pastures or wooded areas; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Exterior Sewer/Septic Line
- Exterior Sewer/Septic Line Restoration
- Drain Cleaning
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Unlimited service calls ($5,000 per call)
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Exterior Water Service Line Plus
Covered Systems
- Exterior Water Service Line
- Exterior Water Service Line Restoration
Annual Benefits
- Unlimited benefit amount
- Exterior Water Service Line: Multiple service calls / $5,000 per call
- Exterior Water Service Line Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
What’s Covered
- Excavation to expose pipe
- Unblocking
- Pipe replacement or repair
- Fitting external valves
- Repair or replacement of seals and joints
- Fusing
- Locating the leak
- Welding
- Pipe cutting
- Exterior Water Service Line Restoration Reimbursement (Up to $1,000 per covered repair)
Important Coverage Information
Eligible
To be eligible, you must own both the residential single structure and the land it is located on
Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your exterior water service line before enrollment; or your entire exterior water service line is shared with a 3rd party or covered by a homeowners' association or the like
Exclusions
Frozen lines, branch lines, any tanks or appliances, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Covered Systems:
- Exterior Water Service Line
- Exterior Water Service Line Restoration
Annual Benefit Amount:
- Unlimited benefit amount
- Exterior Water Service Line: Unlimited
- Exterior Water Service Line Restoration: $1,000 per covered repair
Annual Service Calls:
- Exterior Water Service Line: Multiple service calls / $5,000 per call
- Exterior Water Service Line Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Frequently asked questions
-
HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.
-
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
-
Local, licensed and insured contractors perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.
*This optional coverage is offered by FPL Home, Florida License #E099597, and not Florida Power & Light Company (“FPL”). FPL Home is an unregulated subsidiary of FPL. The coverage is administered by *HomeServe USA Repair Management (Florida) Corp. (“HomeServe”), Florida License #P129179, with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850. The coverage is provided by the contract issuer as stated under each individual plan. FPL Home, HomeServe and Northcoast Warranty Services are each separate and independent companies. This service plan is not provided by your local electric or water utility. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from FPL. FPL Home and HomeServe entered into a commercial agreement to introduce these plans.
