About HomeServe Heating, Cooling & Water Heaters and HomeServe

HomeServe offers protection plans that can help protect you from the expense and inconvenience of interior and exterior home repairs. If you experience a covered breakdown, these plans can help save a significant amount of money, eliminate the inconvenience of finding a qualified contractor and ensure the job is professionally completed. While HomeServe is not a licensed contractor, the repairs will be conducted by our network of trusted, licensed and reliable local contractors.

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Key Plan Details

As a homeowner, you may be responsible for the water service line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

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Enhanced Exterior Water Line

$ 8.99 PER MONTH

Covered Systems

  • Exterior Water Service Line
  • Pavement/Yard/Landscape Restoration

Annual Benefits

  • Exterior Water Service Line: Multiple service calls / $7,000 per call
  • Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
  • Service Call Fee: $0
  • 30-day review period
  • One-year guarantee on all covered repairs

Covered Repairs

  • Excavation to expose pipe
  • Pipe replacement or repair
  • Repair or replacement of seals and joints
  • Unblocking
  • Fitting external valves
  • Fusing
  • Locating the leak
  • Welding
  • Pipe cutting
  • Backfilling of areas disturbed by repairs

Eligibility

  • Eligible

    To be eligible, you must own the residential single structure and the land it’s on

  • Not Eligible

    If your home is a recreational vehicle, intended to be moved, or used for commercial purposes

    You know of any current problems with your line at enrollment; your line was not installed per code

    Your entire line is shared with a 3rd party or covered by an association

  • Exclusions

    Frozen lines, any tanks or appliances, lines that have failed a proactive inspection or test when no operational failure has occurred, branch lines, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.

$ 8.99 /mo.

Covered Systems:

  • Exterior Water Service Line
  • Pavement/Yard/Landscape Restoration

Annual Benefit Amount:

  • Exterior Water Service Line: Unlimited
  • Pavement/Yard/Landscape Restoration: $1,000 per covered repair

Annual Service Calls:

  • Exterior Water Service Line: Multiple service calls / $7,000 per call
  • Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
  • Service Call Fee: $0
  • 30-day review period
  • One-year guarantee on all covered repairs
Key Plan Details

As a homeowner, you may be responsible for the sewer/septic line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows the repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

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Enhanced Exterior Sewer/Septic Line Plus

$ 13.99 PER MONTH

Covered Systems

  • Exterior Sewer/Septic Line
  • Pavement/Yard/Landscape Restoration
  • Drain Cleaning
  • Grinder Pump

Annual Benefits

  • Exterior Sewer/Septic Line: Multiple service calls / $8,500 per call
  • Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
  • Service Call Fee: $0
  • 30-day review period
  • One-year guarantee on all covered repairs

Covered Repairs

  • Locating the blockage or collapse
  • Unblocking
  • Excavation to expose pipe
  • Fitting external valves
  • Pipe replacement or repair
  • Fusing
  • Repair or replacement of seals and joints
  • Welding
  • Pipe cutting
  • Backfilling of areas disturbed by repairs

Eligibility

  • Eligible

    To be eligible, you must own the residential single structure and the land it’s on

  • Not Eligible

    If your home is a recreational vehicle, intended to be moved, or used for commercial purposes

    You know of any current problems with your line at enrollment; your line was not installed per code

    Your entire line is shared with a 3rd party or covered by an association

    Your line previously had roots removed, failed a system test without resolution or does not have an easily accessible cleanout

  • Exclusions

    Non-conforming drain lines, septic/collection tanks, leaching fields, lines that branch off and do not connect back to the primary system, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.

$ 13.99 /mo.

Covered Systems:

  • Exterior Sewer/Septic Line
  • Pavement/Yard/Landscape Restoration
  • Drain Cleaning
  • Grinder Pump

Annual Benefit Amount:

  • Exterior Sewer/Septic Line: Unlimited
  • Pavement/Yard/Landscape Restoration: $1,000 per covered repair

Annual Service Calls:

  • Exterior Sewer/Septic Line: Multiple service calls / $8,500 per call
  • Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
  • Service Call Fee: $0
  • 30-day review period
  • One-year guarantee on all covered repairs
Key Plan Details

This illustration shows repairs that are performed on these lines and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

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Interior Plumbing & Drainage System

$ 18.99 PER MONTH

Covered Systems

  • Interior Plumbing
  • Interior Drainage Lines

Annual Benefits

  • $7,000 maximum benefit amount
  • 2 calls / $3,500 per call
  • Service Call Fee: $0
  • 30-day review period
  • One-year guarantee on all covered repairs

Covered Repairs

  • Blocked drain
  • Repair/replace burst interior water pipe
  • Leaking supply pipe to hot water heater
  • Unblocking an overflowing toilet or sink due to clogged drains
  • Leaking wax seal

Eligibility

  • Eligible

    To be eligible, you must own the residential single structure or a unit within a structure

    If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement

  • Not Eligible

    If your home is a recreational vehicle, intended to be moved, or used for commercial purposes

    You know of any current problems with your lines at enrollment or your line(s) was not installed per code

    Your entire line(s) is shared with a 3rd party or covered by an association

  • Exclusions

    Non-conforming drain lines; appliances, fittings, fixtures, hose bibbs, vent stacks, pressure reducing valves, backflow prevention devices, fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems, pumps, or grinders; frozen pipes; remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.

$ 18.99 /mo.

Covered Systems:

  • Interior Plumbing
  • Interior Drainage Lines

Annual Benefit Amount:

  • $7,000 maximum benefit amount

Annual Service Calls:

  • 2 calls / $3,500 per call
  • Service Call Fee: $0
  • 30-day review period
  • One-year guarantee on all covered repairs
Key Plan Details

As a homeowner, you are responsible for the natural gas line in your home, and you will have to arrange and pay for any necessary repairs. This illustration shows the location of your gas line. Note: If you suspect you have a gas leak, please leave the area and call your gas company or 911 immediately. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

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Enhanced Gas Line

$ 6.99 PER MONTH

Covered Systems

  • Gas Line
  • Interior Restoration
  • Exterior Restoration

Annual Benefits

  • Gas Line: Multiple service calls / Unlimited per call
  • Interior Restoration: Multiple service calls / $500 per call
  • Exterior Restoration: Multiple service calls / $1,000 per call
  • Service Call Fee: $0
  • 30-day review period
  • One-year guarantee on all covered repairs

Covered Repairs

  • Replace section of natural gas supply line
  • Repair/replace gas safety shutoff valve

Eligibility

  • Eligible

    To be eligible, you must own the residential single structure or a unit within a structure

    If your line extends beyond the walls of your home, you must own the land the line is on

    If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement

  • Not Eligible

    If your home is a recreational vehicle, intended to be moved, or used for commercial purposes

    You know of any current problems with your line at enrollment; your line was not installed per code

    Your entire line is shared with a 3rd party or covered by an association

  • Exclusions

    Meter moves or replacements except when required by local code; appliances, fixtures, systems not supplied by a utility or propane provider, appliance regulators, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, or restoration of interior surfaces to their original state, remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.

$ 6.99 /mo.

Covered Systems:

  • Gas Line
  • Interior Restoration
  • Exterior Restoration

Annual Benefit Amount:

  • Gas Line: Unlimited
  • Interior Restoration: $500 per covered repair
  • Exterior Restoration: $1,000 per covered repair

Annual Service Calls:

  • Gas Line: Multiple service calls / Unlimited per call
  • Interior Restoration: Multiple service calls / $500 per call
  • Exterior Restoration: Multiple service calls / $1,000 per call
  • Service Call Fee: $0
  • 30-day review period
  • One-year guarantee on all covered repairs
Key Plan Details

As a homeowner, you may be responsible for the interior electrical system in your home, and you may need to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this system and how much licensed and insured electricians would typically charge. ‡National average repair costs as of December 2024.

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Interior Electrical

$ 8.99 PER MONTH

Covered Systems

  • Interior Electrical Line

Annual Benefits

  • $4,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day review period
  • One-year guarantee on all covered repairs

Covered Repairs

  • Breaker panel
  • Fuse box
  • Switches
  • Outlets
  • Disconnect boxes
  • Wiring
  • Breakers

Eligibility

  • Eligible

    To be eligible, you must own the residential single structure or a unit within a structure

    If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement

  • Not Eligible

    You know of any current problems with your system at enrollment or your system was not installed per code

    Your entire system is shared with a 3rd party or covered by an association

    If your home is a recreational vehicle, intended to be moved, or used for commercial purposes

  • Exclusions

    Appliances; service entrance conductors; knob and tube wiring, aluminum, or non-standard/non-permanent materials; damage or failure due to disconnection or interruption to the main electrical supply; repair of wiring connected to or any part of the following: doorbells, smoke detectors, garage door systems, thermostats and similar type systems; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.

$ 8.99 /mo.

Covered Systems:

  • Interior Electrical Line

Annual Benefit Amount:

  • $4,000 maximum benefit amount

Annual Service Calls:

  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day review period
  • One-year guarantee on all covered repairs

Services provided by HomeServe USA Energy Services, LLC d/b/a HomeServe Heating and Cooling. HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from your local utility or community and offers this optional service plan as an authorized representative of the contract issuer, National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038, 1-877-382-7818. HVACR work conducted by HomeServe USA Energy Services LLC, NJ HIC Lic. #13VH05495400. Frank Siderio, Jr., Master HVACR Lic. #19HC00211500. The product being offered is a service contract and is separate and distinct from any product or service warranty which may be provided by the home builder or manufacturer.

‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.