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Gas Line Plus Restoration
SAVE $2.75/mo. for your first yearCovered Systems
- Exterior Gas Line
- Interior Restoration
- Interior Gas Line
- Exterior Restoration
Annual Benefits
- $8,000 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Replace section of natural gas supply line
- Repair/replace gas safety shutoff valve
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure. If your gas line extends beyond the walls of your home, you must own the land on which it is located
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Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your gas line before enrollment; or your gas line is shared with a 3rd party or covered by a homeowners’ association or the like
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Exclusions
Meter moves or replacements except when required by local code; appliances, fixtures, pressure regulating devices, systems not supplied by a utility or propane provider, restoration of interior surfaces to their original state, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Covered Systems:
- Exterior Gas Line
- Interior Restoration
- Interior Gas Line
- Exterior Restoration
Annual Benefit Amount:
- $8,000 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Exterior Water Service Line Plus Coverage
Covered Systems
- Exterior Water Service Line
- Pavement/Yard/Landscape Restoration
Annual Benefits
- Unlimited benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Backfilling of areas disturbed by repairs
- Fusing
- Welding
- Pipe cutting
- Locating the leak
- Restoration of your pavement, yard, or landscaping disturbed or excavated as part of a covered repair on your property
- Locating the blockage or collapse
- Excavation to expose pipe
- Non-functioning stop boxes or shut-off valves
- Unblocking
- Fitting external valves
- Pipe replacement or repair
- Repair or replacement of seals and joints
Eligibility
Eligible
An owner of both a residential single structure permanently secured to the ground and the land it is located on
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Not Eligible
If your property is used for commercial purposes; you know of any current problems with your exterior water service line before enrollment; or your entire exterior water service line is shared with a 3rd party or covered by a homeowners’ association or the like
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Exclusions
Branch lines, frozen lines, restoration to water structures, pastures or wooded areas; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Exterior Water Service Line
- Pavement/Yard/Landscape Restoration
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Exterior Sewer/Septic Line Coverage
Covered Systems
- Exterior Sewer/Septic Line
- Drain Cleaning
Annual Benefits
- $10,000 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Locating the blockage or collapse
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Pipe cutting
- Unblocking
- Backfilling of areas disturbed by repairs
- Fitting external valves
- Fusing
- Welding
Eligibility
Eligible
An owner of both a residential home permanently secured to the ground and the land it is located on
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Not Eligible
If you are aware of any pre-existing conditions, defects or deficiencies with your exterior sewer/septic line prior to enrollment
Recreational vehicles or homes on wheels and properties used for commercial purposes
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Exclusions
Septic/collection tanks; leaching fields; grinder pumps; non-conforming drain lines; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Exterior Sewer/Septic Line
- Drain Cleaning
Annual Benefit Amount:
- $10,000 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Water Heater Repair and Replacement Program (Gas/Electric Only)
Covered Systems
- Gas/Electric Water Heater Repair
- Gas/Electric Water Heater Replacement
Annual Benefits
- Unlimited benefit amount
- Gas/Electric Water Heater Repair: Unlimited service calls (Unlimited per call)
- Gas/Electric Water Heater Replacement: Unlimited service calls (Unlimited per call)
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Burner supply tube and assembly
- Drain and gas valves
- Pilot light
- Temperature control
- Main burner
Eligibility
Eligible
Residential homeowner with sole responsibility for the electric, natural gas or propane water heater.
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Not Eligible
Mobile, manufactured and multi-unit dwellings: may be eligible so please see Eligibility section below for details
Recreational vehicles and properties used for commercial purposes
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Exclusions
Removal or disposal of old water heater; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Gas/Electric Water Heater Repair
- Gas/Electric Water Heater Replacement
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Gas/Electric Water Heater Repair: Unlimited service calls (Unlimited per call)
- Gas/Electric Water Heater Replacement: Unlimited service calls (Unlimited per call)
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Premium Heating and Cooling Repair Program
Covered Systems
- Electric Central Air Cooling System
- Gas/Electric Heating System
Annual Benefits
- Unlimited benefit amount
- Electric Central Air Cooling System: Unlimited service calls (Unlimited per call)
- Gas/Electric Heating System: Unlimited service calls (Unlimited per call)
- Service Call Fee $50
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Blower motors and assembly
- See FAQs for details on replacement coverage*
- Capacitors and circuit boards
- Internal fuses or breakers
- Condensate pumps
- Condenser motor and fan
- Contactor switches and delay timer
- Fan controls, relays and filter dryer
- High and low pressure switches
- Limit controls
- Refrigerant (excluding maintenance recharges)
- Relays, transformers and valves
- Air scoops and aquastat
- Barometric damper
- Fan and limit controls
- Fusible links and gas valves
- Blower and low water cutoff
- Main and pilot burners
- Pilots and thermocouples
- Pressure switch and regulator valves
- Relays, spill switches and transformers
Eligibility
Eligible
An owner of both a residential home permanently secured to the ground and the land it is located on
Residential homeowner with sole responsibility for the natural gas or propane; central forced-air; or circulating hot water central heating system and electric central air conditioning cooling system
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Not Eligible
If you are aware of any pre-existing conditions, defects or deficiencies with your heating or cooling system prior to enrollment
Recreational vehicles or homes on wheels and properties used for commercial purposes
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Exclusions
Boilers, water-heater or steam-based systems, geothermal or gas-engine driven heat pumps, radiant floor/ceiling heat; routine maintenance; add-on components, including humidifiers, electronic or electrostatic air filters, electronic zoning systems, ultraviolet light systems and condensate lift pumps; auxiliary components including ductwork, grilles and registers, equipment casing/enclosures, condenser pads, snow legs, flues and chimneys; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Electric Central Air Cooling System
- Gas/Electric Heating System
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Electric Central Air Cooling System: Unlimited service calls (Unlimited per call)
- Gas/Electric Heating System: Unlimited service calls (Unlimited per call)
- Service Call Fee $50
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Electrical Line Repair Program
Covered Systems
- Interior Electrical Line
Annual Benefits
- Unlimited benefit amount
- Interior Electrical Line: Unlimited service calls (Unlimited per call)
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Internal fuses or breakers
- Receptacles
- Breaker panel or fuse box, up to and including switches and outlets
- Connectors
Eligibility
Eligible
A single structure or a single unit within a structure, owned by you, used and zoned only for residential occupancy that is not intended to be moved
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Not Eligible
If you are aware of any pre-existing conditions, defects or deficiencies with your Interior Electrical Line prior to your order , then you are not eligible for this coverage.
Recreational vehicles and properties used for commercial purposes
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Exclusions
Appliances; knob and tube wiring; repairs to any section of your interior electrical line that serves a secondary building not attached to your home; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Interior Electrical Line
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Interior Electrical Line: Unlimited service calls (Unlimited per call)
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Interior Plumbing and Drainage System Plus
Covered Systems
- Interior Plumbing
- Interior Drainage Lines
Annual Benefits
- $2,000 maximum benefit amount
- 2 calls / $1,000 per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Repair/replace burst interior water pipe
- Leaking supply pipe to hot water heater
- Leaking wax seal
- Unblocking an overflowing toilet or sink due to clogged drains
- Blocked drain
- Leaking or burst interior water pipe
- Broken water valve causing unstoppable water flow
Eligibility
Eligible
An owner of a residential single structure, or a unit within a structure, that is not intended to be moved
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Not Eligible
If your property is used for commercial purposes; you know of any current problems with your interior plumbing and drainage lines before enrollment; or your entire interior plumbing and drainage line is shared with a 3rd party or covered by a homeowners' association or the like
-
Exclusions
Appliances, fittings and fixtures (other than standard internal toilet parts to stop leaks or drips); pressure reducing valves; backflow prevention devices; non-conforming drain lines; frozen pipes; non-standard internal toilet parts; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Interior Plumbing
- Interior Drainage Lines
Annual Benefit Amount:
- $2,000 maximum benefit amount
Annual Service Calls:
- 2 calls / $1,000 per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
*HomeServe USA Repair Management Corp. ("HomeServe"), Virginia License #127703, with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from NOVEC Solutions, a wholly-owned affiliate of Northern Virginia Electric Cooperative (NOVEC), and offers this optional service plan as an authorized representative of the service contract provider as stated under each specific plan offering. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from NOVEC. NOVEC and HomeServe entered into a commercial agreement to introduce these plans to NOVEC's customers.
‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.