Affordable Repair Plans for
As a homeowner, you are responsible for the natural gas line in your home, and you will have to arrange and pay for any necessary repairs. This illustration shows the location of your gas line. Note: If you suspect you have a gas leak, please leave the area and call your gas company or 911 immediately. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreGas Line
Covered Systems
- Gas Line
- Interior Gas Line
Annual Benefits
- Unlimited benefit amount
- Multiple service calls / $8,000 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Covered Repairs
- Replace section of natural gas supply line
- Repair/replace gas safety shutoff valve
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
If your line extends beyond the walls of your home, you must own the land the line is on
If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement
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Not Eligible
You know of any current problems with your line at enrollment or your line was not installed per code
Your entire line is shared with a 3rd party or covered by an association
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
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Exclusions
Meter moves or replacements except when required by local code; appliances, fixtures, systems not supplied by a utility or propane provider, appliance regulators, remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Gas Line
- Interior Gas Line
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Multiple service calls / $8,000 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
As a homeowner, you may be responsible for the water service line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreExterior Water Line
Covered Systems
- Exterior Water Service Line
Annual Benefits
- Unlimited benefit amount
- Multiple sevice calls / $12,000 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Covered Repairs
- Fitting external valves
- Fusing
- Locating the leak
- Welding
- Pipe cutting
- Backfilling of areas disturbed by repairs
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
Eligibility
Eligible
To be eligible, you must own the residential single structure and the land it’s on
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your line at enrollment or your line was not installed per code
Your entire line is shared with a 3rd party or covered by an association
-
Exclusions
Frozen lines, any tanks or appliances, lines that have failed a proactive inspection or test when no operational failure has occurred, branch lines, remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Exterior Water Service Line
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Multiple sevice calls / $12,000 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
As a homeowner, you may be responsible for the sewer/septic line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows the repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreExterior Sewer/Septic Line
Covered Systems
- Exterior Sewer/Septic Line
- Drain Cleaning
Annual Benefits
- Unlimited benefit amount
- Multiple service calls / $12,000 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Covered Repairs
- Locating the blockage or collapse
- Unblocking
- Excavation to expose pipe
- Fitting external valves
- Pipe replacement or repair
- Fusing
- Repair or replacement of seals and joints
- Welding
- Pipe cutting
- Backfilling of areas disturbed by repairs
Eligibility
Eligible
To be eligible, you must own the residential single structure and the land it’s on
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your line at enrollment or your line was not installed per code
Your entire line is shared with a 3rd party or covered by an association
Your line previously had roots removed or failed a system test without resolution
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Exclusions
Non-conforming drain lines, septic/collection tanks, leaching fields, grinder pumps, backflow prevention devices, lines that branch off and do not connect back to the primary system, remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Exterior Sewer/Septic Line
- Drain Cleaning
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Multiple service calls / $12,000 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
This illustration shows repairs that are performed on these lines and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreInterior Plumbing and Drainage System
Covered Systems
- Interior Plumbing
- Interior Drainage Lines
Annual Benefits
- $7,000 maximum benefit amount
- 2 calls / $3,500 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Covered Repairs
- Blocked drain
- Repair/replace burst interior water pipe
- Leaking supply pipe to hot water heater
- Unblocking an overflowing toilet or sink due to clogged drains
- Leaking wax seal
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your lines at enrollment or your line(s) was not installed per code
Your entire line(s) is shared with a 3rd party or covered by an association
-
Exclusions
Non-conforming drain lines; appliances, fittings, fixtures, hose bibbs, vent stacks, pressure reducing valves, backflow prevention devices, fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems, pumps, or grinders; frozen pipes; remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Interior Plumbing
- Interior Drainage Lines
Annual Benefit Amount:
- $7,000 maximum benefit amount
Annual Service Calls:
- 2 calls / $3,500 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
As a homeowner, you may be responsible for the water heater in your home, and you may have to arrange and pay for any necessary repairs. Below are some examples of covered water heater components. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreWater Heater Repair and Replacement
Covered Systems
- Gas/Electric Water Heater Repair
- Gas/Electric Water Heater Replacement
- Tankless Water Heater Repair
- Tankless Water Heater Replacement
Annual Benefits
- $1,500 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
- 90-day wait period for water heater replacement
- One-year guarantee on all covered repairs
Covered Repairs
- Pilot light
- Burner supply tube and assembly
- Temperature control
- Drain and gas valves
- Main burner
- Water Heater replacement if necessary
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your system at enrollment, your system was not installed per code, or per manufacturer specifications
Your entire system is shared with a 3rd party or covered by an association
Your system is commercial grade, larger than 100 gallons, installed on a roof, solar, geothermal, oil, electric hybrid (also known as a heat pump water heater), smart system, equipped with Wi-Fi or Bluetooth functionality, hanging tank-based, or combination home heating/domestic hot water unit
-
Exclusions
Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible gas and water supply and delivery piping, and electrical service wiring; damage due to restricted lines or water pressure over 80 P.S.I.; remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). For replacement, a change in fuel type is not covered. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Gas/Electric Water Heater Repair
- Gas/Electric Water Heater Replacement
- Tankless Water Heater Repair
- Tankless Water Heater Replacement
Annual Benefit Amount:
- $1,500 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
- 90-day wait period for water heater replacement
- One-year guarantee on all covered repairs
Many people do not know that a manufacturer’s warranty typically only covers defects in materials and workmanship and lasts for a limited time only. That's why being prepared with a Tech Protection Premier plan from HomeServe is a smart idea. The plan also covers accidental damage from handling (for example, it covers cracked screens, drops or liquid damage on mobile phones, laptops, and tablets), normal wear and tear, and power surges.
Read MoreTech Protection Premier
Covered Systems
- Cell Phone
- Computer
- Tablet
- Television
Annual Benefits
- $3,000 maximum benefit amount
- Cell Phone: Multiple service calls / $1,000 per call
- Computer: Multiple service calls / $1,500 per call
- Tablet: Multiple service calls / $1,000 per call
- Television: Multiple service calls / $1,500 per call
- Service Call Fee $100
- 30-day review period
Covered Repairs
- Flat screen televisions
- LCD televisions
- Plasma televisions
- LED televisions
- Laptops
- Desktops
- Monitors
- Keyboards (wired or wireless)
- Computer mice (wired or wireless)
- Tablets
- Cell phones
Eligibility
Eligible
An owner or renter of a residential property may be eligible for coverage for up to 3 of the following consumer electronics: cell phones, flat screen TVs, personal computers and tablet computers (“Devices”)
-
Not Eligible
If your property is used for commercial purposes
-
Exclusions
Losses caused by accident to flat screen TV; losses caused by theft, abuse, negligence, natural disaster, malwares, external factors (e.g., rust), or improper removal/installation of parts/peripheral devices; pre-existing conditions known at enrollment; Devices used solely for commercial purposes; accessories or peripheral devices; replaceable parts or connected items (e.g., batteries); or any loss or corruption of data and restoration of software and operating systems. Additional exclusions apply.
Covered Systems:
- Cell Phone
- Computer
- Tablet
- Television
Annual Benefit Amount:
- $3,000 maximum benefit amount
Annual Service Calls:
- Cell Phone: Multiple service calls / $1,000 per call
- Computer: Multiple service calls / $1,500 per call
- Tablet: Multiple service calls / $1,000 per call
- Television: Multiple service calls / $1,500 per call
- Service Call Fee $100
- 30-day review period
Many people do not know that a manufacturer’s warranty typically only covers defects in materials and workmanship and lasts for a limited time only. That's why being prepared with a Tech Protection Essential plan from HomeServe is a smart idea. The plan also covers accidental damage from handling (for example, it covers cracked screens, drops or liquid damage on laptops and tablets), normal wear and tear, and power surges.
Read MoreTech Protection Essential
Covered Systems
- Computer
- Tablet
- Television
Annual Benefits
- $3,000 maximum benefit amount
- Computer: Multiple service calls / $1,500 per call
- Tablet: Multiple service calls / $1,000 per call
- Television: Multiple service calls / $1,500 per call
- Service Call Fee $100
- 30-day review period
Covered Repairs
- Desktops
- Flat screen televisions
- LCD televisions
- Plasma televisions
- LED televisions
- Laptops
- Monitors
- Keyboards (wired or wireless)
- Computer mice (wired or wireless)
- Tablets
Eligibility
Eligible
To be eligible for coverage for up to 3 of the following consumer electronics: flat screen TVs, personal computers and tablet computers (“Devices”) you must own or rent the residential structure or a unit within a structure
-
Not Eligible
If your property is used for commercial purposes
In IA, properties with more than 4 dwelling units are not eligible
-
Exclusions
Losses caused by accident to flat screen TV; losses caused by theft, abuse, negligence, natural disaster, malwares, external factors (e.g., rust), or improper removal/installation of parts/peripheral devices; pre-existing conditions known at enrollment; Devices used solely for commercial purposes; accessories or peripheral devices; replaceable parts or connected items (e.g., batteries); or any loss or corruption of data and restoration of software and operating systems. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Covered Systems:
- Computer
- Tablet
- Television
Annual Benefit Amount:
- $3,000 maximum benefit amount
Annual Service Calls:
- Computer: Multiple service calls / $1,500 per call
- Tablet: Multiple service calls / $1,000 per call
- Television: Multiple service calls / $1,500 per call
- Service Call Fee $100
- 30-day review period
‡Average nationwide repair costs are estimates for informational purposes only. Actual repair costs may be different depending on a number of factors including but not limited to location, brand and age.
Read MoreHome Appliance Repair Plus
Covered Systems
- Refrigerator
- Clothes Washer
- Clothes Dryer
- Range
- Dishwasher
- Built-in Microwave
Annual Benefits
- $1,000 per appliance per term maximum benefit amount
- Refrigerator: Multiple service calls up to annual benefit
- Clothes Washer: Multiple service calls up to annual benefit
- Clothes Dryer: Multiple service calls up to annual benefit
- Range: Multiple service calls up to annual benefit
- Dishwasher: Multiple service calls up to annual benefit
- Built-in Microwave: Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
Covered Repairs
- Refrigerator parts/components
- Clothes washer & dryer parts/components
- Dishwasher parts/components
- Built-in microwave parts/components
- Dishwasher (built-in or portable) parts/components
- Gas or electric range/oven/cooktop parts/components
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your appliances before enrollment or your appliance was not installed per manufacturer specifications
Appliances that are shared with any third party, covered by a homeowners’, condominium or like association
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Exclusions
Remediating or notifying you of mold or hazardous materials; appliances covered by a manufacturer’s warranty, chemical, sedimentary or mineral build up, mold, mud, soil movement, pet damage, or pest damage; rust or corrosion within 90 days of the start date; instances where environmental contamination is evident or where contamination could be caused and any costs associated with treatment, removal, recovery, disposal, transportation or storage of any known or suspected toxic or hazardous substance/material; any additional costs to repair, replace or remove appliances affixed within your home or making space for replacement appliances where they don’t fit within the existing space; and damage from accidents, negligence or otherwise caused by you, others, or unusual circumstances (such as natural disasters). Additional exclusions apply.
Microwave: Interior linings, door glass, light bulbs, clocks, shelves, portable or counter-top units, meat probe assemblies, rotisseries. Additional exclusions apply.
Dishwasher: Racks, baskets, rollers. Additional exclusions apply.
Kitchen Refrigerator: Racks, shelves, beverage dispensers and their respective equipment, interior thermal shells, food or other content spoilage, light bulbs. Additional exclusions apply.
Range/Oven/Cooktop: Clocks or light bulbs (unless they affect the function of the oven), meat probe assemblies, rotisseries, racks, handles, knobs and dials. Sensi-heat burners will only be replaced with standard burners. Additional exclusions apply.
Clothes Washer and Dryer: Mini portable washing machines, soap dispensers, filter screens, venting, lint screen, knobs, dials. Clothing or other items damaged in use the clothes washer or dryer. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Refrigerator
- Clothes Washer
- Clothes Dryer
- Range
- Dishwasher
- Built-in Microwave
Annual Benefit Amount:
- $1,000 per appliance per term maximum benefit amount
- Refrigerator: $1,000
- Clothes Washer: $1,000
- Clothes Dryer: $1,000
- Range: $1,000
- Dishwasher: $1,000
- Built-in Microwave: $1,000
Annual Service Calls:
- Refrigerator: Multiple service calls up to annual benefit
- Clothes Washer: Multiple service calls up to annual benefit
- Clothes Dryer: Multiple service calls up to annual benefit
- Range: Multiple service calls up to annual benefit
- Dishwasher: Multiple service calls up to annual benefit
- Built-in Microwave: Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
As a homeowner, you are responsible for some components of the exterior electrical system on your property, and you must arrange and pay for any necessary repairs. This illustration shows the location of some of these components. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreExterior Electrical
Covered Systems
- Exterior Electrical Line
Annual Benefits
- Unlimited benefit amount
- Multiple service calls / $5,000 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Covered Repairs
- Meter base
- Insulator
- Riser
- Permanent wiring overhead
- Permanent underground wiring
- Functional frayed wiring
Eligibility
Eligible
To be eligible, you must own the residential single structure
If your exterior wiring is underground, you have to own the land your structure is on
If your exterior wiring is overhead, you do not have to own the land your structure is on
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your system at enrollment or your system was not installed per code
Your entire system is shared with a 3rd party or covered by an association
-
Exclusions
Damage from disconnection or interruption to the main electrical supply; transformers; repair of wiring connected to or any part of the following: doorbells, smoke detectors, garage doors, and thermostats and similar type systems; generators; non-utility supplied power and/or lines; appliances; meter pedestals; pool heaters; remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). The meter that measures the amount of electricity used is not covered by this plan, but it may be covered by your utility. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Exterior Electrical Line
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Multiple service calls / $5,000 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
As a homeowner, you may be responsible for the interior electrical system in your home, and you may need to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this system and how much licensed and insured electricians would typically charge. ‡National average repair costs as of December 2024.
Read MoreInterior Electrical
Covered Systems
- Interior Electrical Line
Annual Benefits
- $4,000 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Covered Repairs
- Breaker panel
- Fuse box
- Switches
- Outlets
- Disconnect boxes
- Wiring
- Breakers
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your system at enrollment or your system was not installed per code
Your entire system is shared with a 3rd party or covered by an association
-
Exclusions
Appliances; service entrance conductors; knob and tube wiring, aluminum, or non-standard/non-permanent materials; damage or failure due to disconnection or interruption to the main electrical supply; repair of wiring connected to or any part of the following: doorbells, smoke detectors, garage door systems, thermostats and similar type systems; remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Interior Electrical Line
Annual Benefit Amount:
- $4,000 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Frequently asked questions
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Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.
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Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
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HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.
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You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
* HomeServe USA Repair Management Corp. (“HomeServe”), Florida License #W220985, with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from Florida City Gas and offers this optional service plan as an authorized representative of the service contract provider as listed under each specific plan offering. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from Florida City Gas. Florida City Gas and HomeServe entered into a commercial agreement to introduce these plans to Florida City Gas's customers.
‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.