Florida City Gas has partnered with HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. Florida City Gas and HomeServe entered into an agreement to introduce these plans to Florida City Gas' customers.

Gas Line Coverage
Key Plan Details
As a homeowner, you are responsible for the natural gas line in your home, and you will have to arrange and pay for any necessary repairs. This illustration shows the location of your gas line. Note: If you suspect you have a gas leak, please leave the area and call your gas company or 911 immediately. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Gas Line Coverage

$ 4.99 PER MONTH
Important Coverage Information
  • Interior Gas Line
  • Exterior Gas Line
  • $8,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
  • Repair/Replacement of leaking or broken gas line
  • Repair/replace connectors to each natural gas appliance
  • Restoration to any floor or wall inside Your Home disturbed by the Covered Repair
  • Repair/replace gas safety shutoff valve
  • Repair section of pipe to your furnace

  • Eligible

    An owner of a residential single structure, or a unit within a structure, that is not intended to be moved

  • Not Eligible

    If your property is used for commercial purposes; you know of any current problems with your gas line before enrollment; or your gas line is shared with a 3rd party or covered by a homeowners' association or the like

  • Exclusions

    Meter moves or replacements except when required by local code; appliances, fixtures or pressure regulating devices; lines not supplied by a utility; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

$ 4.99 /mo.

Covered Systems:

  • Interior Gas Line
  • Exterior Gas Line
  • $8,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
Important Coverage Information
Exterior Water Service Line Coverage
Key Plan Details
As a homeowner, you may be responsible for the water service line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Exterior Water Service Line Coverage

$ 5.49 PER MONTH
Important Coverage Information
  • Exterior Water Service Line
  • $10,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
  • Fusing
  • Backfilling of areas disturbed by repairs
  • Pipe cutting
  • Welding
  • Excavation to expose pipe
  • Locating the leak
  • Pipe replacement or repair
  • Repair or replacement of seals and joints
  • Unblocking
  • Fitting external valves

  • Eligible

    An owner of both a residential single structure permanently secured to the ground and the land it is located on including single-family home, townhomes and multi-family homes. If you own a multi-family home or multiple housing units, you must provide the specific mailing address for each service agreement you purchase

  • Not Eligible

    Recreational vehicles or homes on wheels and properties used for commercial purposes

    If you are aware of any pre-existing conditions, defects or deficiencies with your exterior water service line prior to enrollment

  • Exclusions

    Branch lines, frozen lines, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

$ 5.49 /mo.

Covered Systems:

  • Exterior Water Service Line
  • $10,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
Important Coverage Information
Exterior Sewer/Septic Line Coverage
Key Plan Details
As a homeowner, you may be responsible for the sewer/septic line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows the repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Exterior Sewer/Septic Line Coverage

$ 9.99 PER MONTH
Important Coverage Information
  • Exterior Sewer/Septic Line
  • Drain Cleaning
  • $10,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
  • Welding
  • Repair or replacement of seals and joints
  • Excavation to expose pipe
  • Unblocking
  • Fitting external valves
  • Pipe replacement or repair
  • Locating the blockage or collapse
  • Pipe cutting
  • Fusing

  • Eligible

    An owner of both a residential home permanently secured to the ground and the land it is located on

  • Not Eligible

    You are not eligible if your property is used for commercial purposes; you know of any current problems with your exterior sewer/septic line before enrollment; your entire exterior sewer/septic line is shared with a 3rd party or covered by a homeowners’ association or the like; or your exterior sewer/septic line previously had roots removed. In IA, properties with more than 4 dwelling units are not eligible

  • Exclusions

    Septic/collection tanks; leaching fields; non-conforming drain lines; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

$ 9.99 /mo.

Covered Systems:

  • Exterior Sewer/Septic Line
  • Drain Cleaning
  • $10,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
Important Coverage Information
Interior Plumbing and Drainage System Coverage
Key Plan Details
This illustration shows repairs that are performed on these lines and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit.

Interior Plumbing and Drainage System Coverage

$ 12.99 PER MONTH
Important Coverage Information
  • Interior Plumbing
  • Interior Drainage Lines
  • $5,000 maximum benefit amount
  • 2 calls / $2,500 per call
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
  • Repair/replace burst interior water pipe
  • Leaking wax seal
  • Unblocking an overflowing toilet or sink due to clogged drains
  • Blocked drain
  • Leaking or burst interior water pipe
  • Broken water valve causing unstoppable water flow

  • Eligible

    An owner of a residential single structure, or a unit within a structure, that is not intended to be moved

  • Not Eligible

    If your property is used for commercial purposes; you know of any current problems with your interior plumbing and drainage lines before enrollment; or your entire interior plumbing and drainage line is shared with a 3rd party or covered by a homeowners’ association or the like

  • Exclusions

    Appliances, fittings and fixtures; pressure reducing valves; backflow prevention devices; pumps or grinders; non-conforming drain lines; frozen pipes; fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

$ 12.99 /mo.

Covered Systems:

  • Interior Plumbing
  • Interior Drainage Lines
  • $5,000 maximum benefit amount
  • 2 calls / $2,500 per call
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
Important Coverage Information
Water Heater Repair and Replacement Plan (Gas/Electric Only)
Key Plan Details
As a homeowner, you may be responsible for the water heater in your home, and you may have to arrange and pay for any necessary repairs. Below are some examples of covered water heater components. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Water Heater Repair and Replacement Plan (Gas/Electric Only)

$ 9.99 PER MONTH
Important Coverage Information
  • Gas/Electric Water Heater Repair
  • Gas/Electric Water Heater Replacement
  • $1,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • 90-day wait period for water heater replacement
  • One-year guarantee on all covered repairs
  • Drain and gas valves
  • Pilot light
  • Temperature control
  • Main burner
  • Burner supply tube and assembly

  • Eligible

    Residential homeowner with sole responsibility for the electric, natural gas or propane water heater

    An owner of both a residential home permanently secured to the ground and the land it is located on

  • Not Eligible

    If you are aware of any pre-existing conditions, defects or deficiencies with your water heater, or if you have a commercial grade, larger than 100 gallon, tankless, solar, geothermal, oil, hanging or combination home heating/domestic hot water unit

    Recreational vehicles or homes on wheels and properties used for commercial purposes

  • Exclusions

    Exhaust venting, jacket and interior doors, expansion tanks, supply and delivery water piping other than flexible, and electrical service wiring; damage from restricted lines or as a result of water pressure in excess of 80 P.S.I.; costs associated with making space suitable for installation when the replacement unit does not fit in the existing space; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

$ 9.99 /mo.

Covered Systems:

  • Gas/Electric Water Heater Repair
  • Gas/Electric Water Heater Replacement
  • $1,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • 90-day wait period for water heater replacement
  • One-year guarantee on all covered repairs
Important Coverage Information

Frequently asked questions

  • Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.

  • Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.

  • HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.

  • You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).

* HomeServe USA Repair Management (Florida) Corp. (“HomeServe”), Florida License #W220985, with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from Florida City Gas and offers this optional service plan as an authorized representative of the service contract provider as listed under each specific plan offering. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from Florida City Gas. Florida City Gas and HomeServe entered into a commercial agreement to introduce these plans to Florida City Gas's customers.