Affordable Repair Plains for
Exterior Electrical Plus
Covered Systems
- Exterior Electrical Line
Annual Benefits
- Unlimited benefit amount
- Multiple service calls / $5,000 per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Meter base
- Insulator
- Riser
- Permanent wiring overhead
- Permanent underground wiring
- Functional frayed wiring
Eligibility
Eligible
You must own the residential single structure
If your exterior wiring is underground, you have to own the land your structure is on
If your exterior wiring is overhead, you do not have to own the land your structure is on
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your system at enrollment or your system was not installed per code
Your entire system is shared with a 3rd party or covered by an association
Exclusions
Damage from disconnection or interruption to the main electrical supply; transformers; repair of wiring connected to or any part of the following: doorbells, smoke detectors, garage doors, and thermostats and similar type systems; generators; non-utility supplied power and/or lines; appliances; meter pedestals; pool heaters; remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). The meter that measures the amount of electricity used is not covered by this plan, but is covered by CenterPoint Energy. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Exterior Electrical Line
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Multiple service calls / $5,000 per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Heating Tune-Up (Gas/Electric Only)
Covered Systems
- Gas/Electric Heating System Tune-Up
Annual Benefits
- 1 call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Replace air filter (customer supplied)
- Run and test system
- Check thermostat operation, system temperature split, voltage and amperage to all motors
- Inspect disconnect; fuses; wiring; contactors; relays and pressure controls; electrical safety circuits; indoor blower and motor for dirt buildup; duct seal at unit and secure panels; and bearings
- Clean (if necessary) burner and condensate line
Eligibility
Eligible
An owner of a residential single structure, or a unit within a structure, that is not intended to be moved
Not Eligible
If your property is used for commercial purposes; you know of any current problems with your system before enrollment; your system is shared with a 3rd party or covered by a homeowners' association or the like; or your system has a furnace or boiler rated at inputs of 400,000-800,000 Btu/hr. or more; is a rooftop, through-the-wall, hanging, ductless, geothermal heat pump, combination ambient heat/domestic hot water heating, or oil unit; or is not installed according to manufacturer specifications
Exclusions
More than 2 thermostat zone(s). Additional exclusions apply.
Covered Systems:
- Gas/Electric Heating System Tune-Up
Annual Service Calls:
- 1 call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Cooling Tune-Up
Covered Systems
- Electric Central Air Cooling System Tune-Up
Annual Benefits
- 1 call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Inspect: relays and pressure controls
- Inspect: indoor blower and motor for dirt buildup
- Inspect: bearings, condensate drain, outdoor coil
- Check: thermostat operation, system temperature split, voltage and amperage to all motors
- Inspect: disconnect, fuses, wiring, contactors
- Clean (if necessary): condensate line; outdoor coil; air filter
- Replace: air filter (customer supplied)
- Lubricate: fan and motor units
- Run and test system
- Tighten electrical safety circuits
- Inspect: duct seal at unit and secure panels
Eligibility
Eligible
An owner of a residential single structure, or a unit within a structure, that is not intended to be moved
Not Eligible
If your property is used for commercial purposes; you know of any current problems with your system before enrollment; your system is shared with a 3rd party or covered by a homeowners’ association or the like; or your system uses refrigerant other than R-22 or similar, R-410a; has non-compliant components; exceeds 5 tons capacity; ductless, ammonia cooling, window, through the wall, hanging, geothermal heat pump, or combination ambient heat/domestic hot water heating unit; or is not installed according to manufacturer specifications
Exclusions
We will not be responsible for any work that is not expressly stated to be included in the Tune-Up above
Covered Systems:
- Electric Central Air Cooling System Tune-Up
Annual Service Calls:
- 1 call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Tech Protection Premier
Covered Systems
- Cell Phone
- Computer
- Tablet
- Television
Annual Benefits
- $3,000 maximum benefit amount
- Cell Phone: Multiple service calls / $1,000 per call
- Computer: Multiple service calls / $1,500 per call
- Tablet: Multiple service calls / $1,000 per call
- Television: Multiple service calls / $1,500 per call
- Service Call Fee $100
- 30-day wait period with a money-back guarantee
Covered Repairs
- Flat screen televisions
- LCD televisions
- Plasma televisions
- LED televisions
- Laptops
- Desktops
- Monitors
- Keyboards (wired or wireless)
- Computer mice (wired or wireless)
- Tablets
- Cell phones
Eligibility
Eligible
An owner or renter of a residential property may be eligible for coverage for up to 3 of the following consumer electronics: cell phones, flat screen TVs, personal computers and tablet computers
Not Eligible
If your property is used for commercial purposes
Exclusions
Losses caused by accident to flat screen TV; losses caused by theft, abuse, negligence, natural disaster, malwares, external factors (e.g., rust), or improper removal/installation of parts/peripheral devices; pre-existing conditions known at enrollment; Devices used solely for commercial purposes; accessories or peripheral devices; replaceable parts or connected items (e.g., batteries); or any loss or corruption of data and restoration of software and operating systems. Additional exclusions apply.
Covered Systems:
- Cell Phone
- Computer
- Tablet
- Television
Annual Benefit Amount:
- $3,000 maximum benefit amount
Annual Service Calls:
- Cell Phone: Multiple service calls / $1,000 per call
- Computer: Multiple service calls / $1,500 per call
- Tablet: Multiple service calls / $1,000 per call
- Television: Multiple service calls / $1,500 per call
- Service Call Fee $100
- 30-day wait period with a money-back guarantee
Tech Protection Essential
Covered Systems
- Computer
- Tablet
- Television
Annual Benefits
- $3,000 maximum benefit amount
- Computer: Multiple service calls / $1,500 per call
- Tablet: Multiple service calls / $1,000 per call
- Television: Multiple service calls / $1,500 per call
- Service Call Fee $100
- 30-day wait period with a money-back guarantee
Covered Repairs
- Flat screen televisions
- LCD televisions
- Plasma televisions
- LED televisions
- Laptops
- Desktops
- Monitors
- Keyboards (wired or wireless)
- Computer mice (wired or wireless)
- Tablets
Eligibility
Eligible
An owner or renter of a residential property may be eligible for coverage for up to 3 of the following consumer electronics: flat screen TVs, personal computers and tablet computers
Not Eligible
If your property is used for commercial purposes
Exclusions
Losses caused by accident to flat screen TV; losses caused by theft, abuse, negligence, natural disaster, malwares, external factors (e.g., rust), or improper removal/installation of parts/peripheral devices; pre-existing conditions known at enrollment; Devices used solely for commercial purposes; accessories or peripheral devices; replaceable parts or connected items (e.g., batteries); or any loss or corruption of data and restoration of software and operating systems. Additional exclusions apply.
Covered Systems:
- Computer
- Tablet
- Television
Annual Benefit Amount:
- $3,000 maximum benefit amount
Annual Service Calls:
- Computer: Multiple service calls / $1,500 per call
- Tablet: Multiple service calls / $1,000 per call
- Television: Multiple service calls / $1,500 per call
- Service Call Fee $100
- 30-day wait period with a money-back guarantee
Interior Plumbing and Drainage System Coverage
Covered Systems
- Interior Plumbing
- Interior Drainage Lines
Annual Benefits
- $5,000 maximum benefit amount
- 2 calls / $2,500 per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Repair/replace burst interior water pipe
- Leaking supply pipe to hot water heater
- Leaking wax seal
- Broken water valve causing unstoppable water flow
- Blocked drain
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your interior plumbing and drainage lines before enrollment; or your entire interior plumbing and drainage line is shared with a 3rd party or covered by a homeowners' association or the like
Exclusions
Non-conforming drain lines; appliances, fittings or fixtures, vent stacks, pressure reducing valves, backflow prevention devices, fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems, pumps, or grinders; frozen pipes; and damage from accidents, negligence or otherwise caused by you, wildlife, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Covered Systems:
- Interior Plumbing
- Interior Drainage Lines
Annual Benefit Amount:
- $5,000 maximum benefit amount
Annual Service Calls:
- 2 calls / $2,500 per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Interior Electrical Line Coverage
Covered Systems
- Interior Electrical Line
Annual Benefits
- $2,500 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Faulty wiring to wall light
- Distribution center (panel or fuse box)
- Connectors
- Faulty or damaged electrical outlet
- Broken light switch
- Faulty wiring to exhaust fan
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your interior electrical system before enrollment; or your interior electrical system is shared with a 3rd party or covered by a homeowners' association or the like
Exclusions
Appliances, service entrance conductors, knob and tube wiring, aluminum, or non-standard/non-permanent materials, damage or failure due to disconnection or interruption to the main electrical supply, and damage from accidents, negligence or otherwise caused by you, wildlife, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Covered Systems:
- Interior Electrical Line
Annual Benefit Amount:
- $2,500 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Heating System (Gas/Electric Only)
SAVE $7.00/mo. for your first yearCovered Systems
- Gas/Electric Heating System
Annual Benefits
- $1,750 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Blower, low water cutoff, main burners, pilot burners, pilots, and thermocouples
- Pressure switches and regulator valves
- Relays, spill switches, and transformers
- Air scoops, aquastat, and barometric damper
- Belts, pulleys, blower motors, and blower assemblies
- Circuit boards, circulators and ECO safeties
- Fan controls, limit controls and fusible links
- Gas valves, ignition controls, and induced draft motor
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your system before enrollment; your system is shared with a 3rd party or covered by a homeowners' association or the like; has a furnace or boiler rated at inputs of 400,000 Btu/hr. or more; is installed on a roof, is a through-the-wall, hanging, geothermal heat pump, combination ambient heat/domestic hot water heating or oil unit; or is not installed according to manufacturer specifications
Exclusions
Air ducts, registers, air filters, zoning components and electronics, electronic air cleaners, flue venting, humidifiers, thermostats, thermostat wiring, air balancing, chimney maintenance or repairs, heating jacket, asbestos or other insulation, heat exchangers, leaking boilers, boiler distribution piping, radiators, and damage from accidents, negligence or otherwise caused by you, wildlife, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Covered Systems:
- Gas/Electric Heating System
Annual Benefit Amount:
- $1,750 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Exterior Sewer/Septic Line Plus Coverage
Covered Systems
- Exterior Sewer/Septic Line
- Pavement/Yard/Landscape Restoration
- Drain Cleaning
Annual Benefits
- Unlimited benefit amount
- Multiple service calls / $7,000 per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Locating the blockage or collapse
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Fusing
- Welding
- Pipe cutting
- Up to $1,000 for each covered repair for restoration of your pavement, yard, or landscaping
Eligibility
Eligible
To be eligible, you must own both the residential single structure and the land it is located on
Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your exterior sewer/septic line before enrollment; your entire exterior sewer/septic line is shared with a 3rd party or covered by a homeowners' association or the like; your exterior sewer/septic line previously had roots removed or failed a smoke or dye test, camera inspection or any other proactive test without resolution
Exclusions
Non-conforming drain lines, septic/collection tanks, leaching fields, grinder pumps, branch lines, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, wildlife, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Covered Systems:
- Exterior Sewer/Septic Line
- Pavement/Yard/Landscape Restoration
- Drain Cleaning
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Multiple service calls / $7,000 per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Exterior Water Service Line Plus Coverage
SAVE $4.00/mo. for your first yearCovered Systems
- Exterior Water Service Line
- Pavement/Yard/Landscape Restoration
Annual Benefits
- Unlimited benefit amount
- Multiple service calls / $7,000 per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Pipe cutting
- Locating the leak
- Exterior Water Service Line Restoration Reimbursement (Up to $1,000 per covered repair)
- Locating the blockage or collapse
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Fusing
- Welding
Eligibility
Eligible
An owner of both a residential single structure that is not intended to be moved and the land it is located on
Not Eligible
If your property is used for commercial purposes; you know of any current problems with your exterior electrical system before enrollment; your exterior electrical system is shared with a 3rd party or covered by a homeowners� association or the like; or your electrical services entrance is rated less than 80 amps
Exclusions
Damage or failure due to disconnection or interruption to the main electrical supply; transformers; generators; non-utility supplied power and/or lines; appliances; meter pedestals; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it may be covered by your local utility. Additional exclusions apply.
Covered Systems:
- Exterior Water Service Line
- Pavement/Yard/Landscape Restoration
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Multiple service calls / $7,000 per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Cooling System Two Systems
SAVE $8.50/mo. for your first yearCovered Systems
- Electric Central Air Cooling System
Annual Benefits
- $1,750 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Contactor switches and delay timer
- High and low pressure switches
- Refrigerant (excluding maintenance recharges)
- Capacitors and circuit boards
- Internal fuses or breakers
- Condensate pumps
- Condenser motor and fan
- Fan controls, relays and filter dryer
- Limit controls
- Relays, transformers and valves
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your system(s) before enrollment; your system(s) is shared with a 3rd party or covered by a homeowners' association or the like; uses refrigerant which does not meet federal, state or any other applicable regulatory or code requirements; has non-compliant components; exceeds 5 tons capacity; is installed on a roof, is an ammonia cooling, geothermal heat pump, ductless, window, through the wall or hanging unit; or is not installed according to manufacturer specifications
Exclusions
Air ducts, a/c coils, registers, grilles, asbestos coverings, balancing of system, wiring and parts external to the unit, compressors or chillers, condenser casings, condenser coils, evaporator coils, metering systems/TXV valves, refrigerant for maintenance recharges, thermostats, thermostat wiring, disconnect boxes and all wiring, breakers and switches contained within them, refrigerant conversions, and damage from accidents, negligence or otherwise caused by you, wildlife, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Covered Systems:
- Electric Central Air Cooling System
Annual Benefit Amount:
- $1,750 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Cooling System Coverage
SAVE $9.50/mo. for your first yearCovered Systems
- Electric Central Air Cooling System
Annual Benefits
- $1,750 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Contactor switches and delay timer
- High and low pressure switches
- Refrigerant (excluding maintenance recharges)
- Capacitors and circuit boards
- Internal fuses or breakers
- Condensate pumps
- Condenser motor and fan
- Fan controls, relays and filter dryer
- Limit controls
- Relays, transformers and valves
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your system before enrollment; your system is shared with a 3rd party or covered by a homeowners' association or the like; uses refrigerant which does not meet federal, state or any other applicable regulatory or code requirements; has non-compliant components; exceeds 5 tons capacity; is installed on a roof, is an ammonia cooling, geothermal heat pump, ductless, window, through the wall or hanging unit; or is not installed according to manufacturer specifications
Exclusions
Air ducts, a/c coils, registers, grilles, asbestos coverings, balancing of system, wiring and parts external to the unit, compressors or chillers, condenser casings, condenser coils, evaporator coils, metering systems/TXV valves, refrigerant for maintenance recharges, thermostats, thermostat wiring, disconnect boxes and all wiring, breakers and switches contained within them, refrigerant conversions, and damage from accidents, negligence or otherwise caused by you, wildlife, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Covered Systems:
- Electric Central Air Cooling System
Annual Benefit Amount:
- $1,750 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Water Heater Repair and Replacement Plan (Two Systems)
Covered Systems
- Gas/Electric Water Heater Repair
- Gas/Electric Water Heater Replacement
Annual Benefits
- $1,500 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- 90-day wait period for water heater replacement
- One-year guarantee on all covered repairs
Covered Repairs
- Burner supply tube and assembly
- Temperature control
- Drain and gas valves
- Main burner
- Pilot light
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your water heater(s) before enrollment; your entire water heater(s) is shared with a 3rd party or covered by a homeowners' association or the like; or your water heater(s) is commercial grade, larger than 100 gallons, is installed on a roof, or is a solar, geothermal, oil, electric hybrid, smart system, equipped with Wi-Fi or Bluetooth functionality, hanging tank-based, or combination home heating/domestic hot water unit(s); or is not installed according to manufacturer specifications
Exclusions
Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible water supply and delivery piping, electrical service wiring, damage due to restricted lines or water pressure over 80 P.S.I, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. For replacement, a change in fuel type is not covered. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Covered Systems:
- Gas/Electric Water Heater Repair
- Gas/Electric Water Heater Replacement
Annual Benefit Amount:
- $1,500 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- 90-day wait period for water heater replacement
- One-year guarantee on all covered repairs
Water Heater Repair and Replacement Plan (Gas/Electric Only)
Covered Systems
- Gas/Electric Water Heater Repair
- Gas/Electric Water Heater Replacement
Annual Benefits
- $1,500 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- 90-day wait period for water heater replacement
- One-year guarantee on all covered repairs
Covered Repairs
- Burner supply tube and assembly
- Temperature control
- Drain and gas valves
- Main burner
- Pilot light
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your water heater before enrollment; your entire water heater is shared with a 3rd party or covered by a homeowners' association or the like; or your water heater is commercial grade, larger than 100 gallons, is installed on a roof, or is a solar, geothermal, oil, electric hybrid, smart system, equipped with Wi-Fi or Bluetooth functionality, hanging tank-based, or combination home heating/domestic hot water unit; or is not installed according to manufacturer specifications
Exclusions
Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible water supply and delivery piping, electrical service wiring, damage due to restricted lines or water pressure over 80 P.S.I, and damage from accidents, negligence or otherwise caused by you, wildlife, others or unusual circumstances. For replacement, a change in fuel type is not covered. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Covered Systems:
- Gas/Electric Water Heater Repair
- Gas/Electric Water Heater Replacement
Annual Benefit Amount:
- $1,500 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- 90-day wait period for water heater replacement
- One-year guarantee on all covered repairs
Premier Exterior Line
Covered Systems
- Exterior Water Service Line
- Exterior Sewer/Septic Line
- Pavement/Yard/Landscape Restoration
- Drain Cleaning
Annual Benefits
- Exterior Water Service Line: Unlimited service calls ($7,000 per call)
- Exterior Sewer/Septic Line: Unlimited service calls ($7,000 per call)
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
Covered Repairs
- Locating the blockage or collapse
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Fusing
- Welding
- Pipe cutting
- Locating the leak
Eligibility
Eligible
To be eligible, you must own both the residential single structure and the land it is located on
Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your system(s) before enrollment; your entire system(s) is shared with a 3rd party or covered by a homeowners' association or the like; or your exterior sewer/septic line previously had roots removed or failed a smoke or dye test, camera inspection or any other proactive test without resolution
Exclusions
Damage from accidents, negligence or otherwise caused by you, wildlife, others or unusual circumstances and the following product-specific exclusions: Exterior Water Service Line: Frozen lines, branch lines, any tanks or appliances. Exterior Sewer/Septic Line: Non-conforming drain lines, septic/collection tanks, leaching fields, grinder pumps, branch lines. Restoration does not cover replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Covered Systems:
- Exterior Water Service Line
- Exterior Sewer/Septic Line
- Pavement/Yard/Landscape Restoration
- Drain Cleaning
Annual Benefit Amount:
- Exterior Water Service Line: Unlimited
- Exterior Sewer/Septic Line: Unlimited
Annual Service Calls:
- Exterior Water Service Line: Unlimited service calls ($7,000 per call)
- Exterior Sewer/Septic Line: Unlimited service calls ($7,000 per call)
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
Gas Line Plus Additional Restoration
SAVE $3.75/mo. for your first yearCovered Systems
- Interior Gas Line
- Interior Gas Restoration
- Exterior Gas Line
- Exterior Gas Line Restoration
Annual Benefits
- $8,000 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Repair/replace gas safety shutoff valve
- Repair/Replacement of leaking or broken gas line
- Replace section of natural gas supply line
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure. If your gas line extends beyond the walls of your home, you must own the land on which it is located
Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your gas line before enrollment; or your gas line is shared with a 3rd party or covered by a homeowners' association or the like
Exclusions
Meter moves or replacements except when required by local code; appliances, fixtures, systems not supplied by a utility or propane provider, restoration of interior surfaces to their original state, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas; and damage from accidents, negligence or otherwise caused by you, wildlife, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Covered Systems:
- Interior Gas Line
- Interior Gas Restoration
- Exterior Gas Line
- Exterior Gas Line Restoration
Annual Benefit Amount:
- $8,000 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Frequently asked questions
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HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.
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Local, licensed and insured contractors perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.
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Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year.
* HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from CenterPoint Energy and offers this optional service plan as an authorized representative of the contract providers as stated under each specific product offering. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from CenterPoint Energy. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from CenterPoint Energy. CenterPoint Energy and HomeServe entered into a commercial agreement to introduce these plans to CenterPoint Energy’s customers.