Important information for PSEG WorryFree Customers
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PSEG WorryFree Long Island LLC has entered a relationship with HomeServe,* a leading provider of emergency home repair programs nationwide, to offer eligible homeowners plans that can help protect you from the expense and inconvenience of a home emergency. There’s no deductible, we pay the technician's bill up to the benefit amount for covered repairs and guarantee all covered repairs for one year. This is a service contract, with repairs performed by licensed contractors.

Choose the Premier Heat Plus Plan for $14.00 per month (renewing at $20.97 per month) or Exterior Water Service Line Plus Coverage for $6.00 per month (renewing at $7.99 per month). Applicable taxes will be applied after checkout.

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This Plan includes:

  • Unlimited annual benefit amount
  • Exterior Water Service Line: Multiple service calls / $10,000 per call
  • Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
  • 30-day wait applies
  • One-year guarantee on all covered repairs
  • Exterior Water Service Line
  • Pavement/Yard/Landscape Restoration

Exclusions:

  • Frozen lines, branch lines, any tanks or appliances, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
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Frequently asked questions

  • You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).

  • Local, licensed and insured technicians perform all covered repairs, which are guaranteed against defects in materials and workmanship for one year.

  • HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.

  • HomeServe is an independent company, separate from PSEG Long Island and PSEG WorryFree Long Island LLC, providing emergency home repair services and protection solutions to homeowners across the U.S. NY repairs are conducted by HomeServe USA Energy Services, LLC, Nassau County HIC Lic. # H36015000 & H36015001. Suffolk Lic. # 51571-RE, 51572-RE, 51573-RP, 51574-RP, & 52362. Where required by law, a local licensed master electrician or master plumber will handle certain portions of the work. HomeServe PH LI, 1307 Manatuck Blvd, Bay Shore, NY 11706, Nassau County HIC Lic. # H36421000, Tim Christie, MP Lic. # 121-P, 2717, 0804 PR, B80804NR, 814, 1923, 869, 361, 9546, 2016-089, 6768, 4978, 215, 156, 41330, PL-2018-35, M000234, & 121-P.

  • Our Heating and Cooling repair plans do not cover any oil systems. The heating and cooling repair plans available only cover gas and electric systems.

*HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from PSEG WorryFree Long Island LLC (“PSEG WorryFree”), PSEG WorryFree LLC and PSEG Long Island LLC.  HomeServe offers these optional service plans as an authorized representative of the contract issuer or provider as stated under each specific plan offering. PSEG WorryFree LLC and PSEG WorryFree Long Island LLC are separate legal entities from PSEG Long Island LLC.  Customers of PSEG Long Island have no obligation to purchase services from HomeServe and their decision whether or not to purchase has no effect on their electric service from PSEG Long Island, or its cost. This is a service contract, with repairs performed by licensed contractors.