Important information for PSEG WorryFree Customers
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PSEG WorryFree Long Island LLC has entered a relationship with HomeServe,* a leading provider of emergency home repair programs nationwide, to offer eligible homeowners plans that can help protect you from the expense and inconvenience of a home emergency. There’s no deductible, we pay the technician's bill up to the benefit amount for covered repairs and guarantee all covered repairs for one year. This is a service contract, with repairs performed by licensed contractors.

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Exterior Water Service Line Plus Coverage
Key Plan Details
As a homeowner, you may be responsible for the water service line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Exterior Water Service Line Plus Coverage

SAVE $1.60/mo. for your first year
$ 6.39 PER MONTH
$ 7.99 PER MONTH
Important Coverage Information

Covered Systems

  • Exterior Water Service Line
  • Pavement/Yard/Landscape Restoration

Annual Benefits

  • Unlimited benefit amount
  • Exterior Water Service Line: Multiple service calls / $10,000 per call
  • Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
  • Service Call Fee: $0
  • 30-day wait applies
  • One-year guarantee on all covered repairs

Covered Repairs

  • Locating the blockage or collapse
  • Pipe replacement or repair
  • Excavation to expose pipe
  • Repair or replacement of seals and joints
  • Unblocking
  • Fitting external valves
  • Fusing
  • Locating the leak
  • Welding
  • Exterior Water Service Line Restoration Reimbursement (Up to $1,000 per covered repair)
  • Pipe cutting

Eligibility

  • Eligible

    To be eligible, you must own both the residential single structure and the land it is located on

  • Not Eligible

    If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your exterior water service line before enrollment; or your entire exterior water service line is shared with a 3rd party or covered by a homeowners' association or the like

  • Exclusions

    Frozen lines, branch lines, any tanks or appliances, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.

$ 6.39 /mo.
SAVE $1.60/mo.
$7.99/mo. for your first year

Covered Systems:

  • Exterior Water Service Line
  • Pavement/Yard/Landscape Restoration

Annual Benefit Amount:

  • Unlimited benefit amount
  • Exterior Water Service Line: Unlimited
  • Pavement/Yard/Landscape Restoration: $1,000 per covered repair

Annual Service Calls:

  • Exterior Water Service Line: Multiple service calls / $10,000 per call
  • Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
  • Service Call Fee: $0
  • 30-day wait applies
  • One-year guarantee on all covered repairs
Important Coverage Information
PremierHeat Plus (Gas/Electric Only)
Key Plan Details
As a homeowner, you are responsible for the heating system inside your home, and you will have to arrange and pay for any necessary repairs. This illustration shows a typical heating system found in your home. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

PremierHeat Plus (Gas/Electric Only)

SAVE $5.40/mo. for your first year
$ 21.60 PER MONTH
$ 27.00 PER MONTH
Important Coverage Information

Covered Systems

  • Gas/Electric Heating System
  • Gas/Electric Heating System Tune-Up
  • Gas/Electric Water Heater Repair

Annual Benefits

  • Unlimited benefit amount
  • Gas/Electric Heating System: Multiple service calls up to annual benefit
  • Gas/Electric Heating System Tune-Up: 1 call / 1 Annual Maintenance Visit per call
  • Gas/Electric Water Heater Repair: Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 10-day wait applies
  • One-year guarantee on all covered repairs

Covered Repairs

  • Aquastat
  • Blower Motor
  • Circulator Pump
  • Circulator Motor
  • Thermostat
  • Broken or failed parts of your atmospheric, power-direct-vent, power-vent or direct-vent water heater that is fueled by natural gas, propane or electricity
  • One annual Heating System tune-up

Eligibility

  • Eligible

    To be eligible, you must own the residential single structure or a unit within a structure

  • Not Eligible

    If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your system(s) before enrollment; your entire system(s) is shared with a 3rd party or covered by a homeowners' association or the like; or was not installed according to manufacturer specifications

    Water Heater: Water heaters that are commercial grade, greater than 95,000 Btu/hr., larger than 100 gallons, installed on a roof, or are tankless, solar, geothermal, oil, hanging, or combination home heating/domestic hot water

    Heating System: Heating systems with a furnace or boiler that is rated at inputs of 450,000 Btu/hr. or more, is installed on a roof, through-the-wall, hanging, geothermal heat pump, combination ambient heat/domestic hot water heating, electric or oil units

  • Exclusions

    Damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances, Sheet metal work, inspections, seasonal turn on/offs, maintenance work.

    Water Heater: Damage due to restricted lines or water pressure over 80 P. S. I.

    Heating System: Bronze circulators, outdoor thermostats, complete zone valve replacements, more than 3 heating zones. Heating System: Bronze circulators, outdoor thermostats, complete zone valve replacements, more than 3 heating zones. Additional exclusions apply.

$ 21.60 /mo.
SAVE $5.40/mo.
$27.00/mo. for your first year

Covered Systems:

  • Gas/Electric Heating System
  • Gas/Electric Heating System Tune-Up
  • Gas/Electric Water Heater Repair

Annual Benefit Amount:

  • Unlimited benefit amount
  • Gas/Electric Heating System: Unlimited
  • Gas/Electric Heating System Tune-Up: 1 Annual Maintenance Visit
  • Gas/Electric Water Heater Repair: Unlimited

Annual Service Calls:

  • Gas/Electric Heating System: Multiple service calls up to annual benefit
  • Gas/Electric Heating System Tune-Up: 1 call / 1 Annual Maintenance Visit per call
  • Gas/Electric Water Heater Repair: Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 10-day wait applies
  • One-year guarantee on all covered repairs
Important Coverage Information
Interior Plumbing and Drainage System
Key Plan Details
As a homeowner, you may be responsible for the plumbing and drainage lines inside your home, and you may have to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on these lines and how much licensed and insured plumbers would typically charge. ‡ National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.

Interior Plumbing and Drainage System

SAVE $3.10/mo. for your first year
$ 12.39 PER MONTH
$ 15.49 PER MONTH
Important Coverage Information

Covered Systems

  • Interior Plumbing
  • Interior Drainage Lines

Annual Benefits

  • $5,000 maximum benefit amount
  • 2 calls / $2,500 per call
  • Service Call Fee: $0
  • 30-day wait applies
  • One-year guarantee on all covered repairs

Covered Repairs

  • Repair/replace burst interior water pipe
  • Leaking wax seal
  • Leaking supply pipe to hot water heater
  • Broken water valve causing unstoppable water flow
  • Blocked drain

Eligibility

  • Eligible

    You must own the residential single structure or a unit within the structure

  • Not Eligible

    If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your interior plumbing and drainage lines before enrollment; or your entire interior plumbing and drainage line is shared with a 3rd party or covered by a homeowners' association or the like

  • Exclusions

    Appliances, fittings and fixtures; vent stacks; pressure reducing valves; backflow prevention devices; pumps or grinders; non-conforming drain lines; frozen pipes; fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.

$ 12.39 /mo.
SAVE $3.10/mo.
$15.49/mo. for your first year

Covered Systems:

  • Interior Plumbing
  • Interior Drainage Lines

Annual Benefit Amount:

  • $5,000 maximum benefit amount

Annual Service Calls:

  • 2 calls / $2,500 per call
  • Service Call Fee: $0
  • 30-day wait applies
  • One-year guarantee on all covered repairs
Important Coverage Information
Exterior Sewer/Septic Line Plus Restoration
Key Plan Details
As a homeowner, you may be responsible for the sewer/septic line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows the repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Exterior Sewer/Septic Line Plus Restoration

SAVE $2.20/mo. for your first year
$ 8.79 PER MONTH
$ 10.99 PER MONTH
Important Coverage Information

Covered Systems

  • Exterior Sewer/Septic Line
  • Pavement/Yard/Landscape Restoration
  • Drain Cleaning
  • Grinder Pump

Annual Benefits

  • Unlimited benefit amount
  • Exterior Sewer/Septic Line: Multiple service calls / $10,000 per call
  • Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
  • Service Call Fee: $0
  • 30-day wait applies
  • One-year guarantee on all covered repairs

Covered Repairs

  • Excavation to expose pipe
  • Locating the blockage or collapse
  • Pipe replacement or repair
  • Repair or replacement of seals and joints
  • Welding
  • Pipe cutting
  • Unblocking
  • Exterior Sewer/Septic Line Restoration Reimbursement (Up to $1,000 per covered repair)
  • Fitting external valves
  • Fusing

Eligibility

  • Eligible

    You must own both the residential single structure and the land it is located on

  • Not Eligible

    If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your exterior sewer/septic system before enrollment; your entire exterior sewer/septic system is shared with a 3rd party or covered by a homeowners' association or the like; or your exterior sewer/septic line previously had roots removed or failed a smoke or dye test, camera inspection or any other proactive test without resolution

  • Exclusions

    Septic/collection tanks; leaching fields; non-conforming drain lines; branch lines; restoration to water structures, pastures or wooded areas; replacement of any artificial grass or plants; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.

$ 8.79 /mo.
SAVE $2.20/mo.
$10.99/mo. for your first year

Covered Systems:

  • Exterior Sewer/Septic Line
  • Pavement/Yard/Landscape Restoration
  • Drain Cleaning
  • Grinder Pump

Annual Benefit Amount:

  • Unlimited benefit amount
  • Exterior Sewer/Septic Line: Unlimited
  • Pavement/Yard/Landscape Restoration: $1,000 per covered repair

Annual Service Calls:

  • Exterior Sewer/Septic Line: Multiple service calls / $10,000 per call
  • Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
  • Service Call Fee: $0
  • 30-day wait applies
  • One-year guarantee on all covered repairs
Important Coverage Information
PremierCool
Key Plan Details
As a homeowner, you are responsible for the cooling system on your property and you will have to arrange and pay for any necessary repairs. This illustration shows a typical cooling system found on your property. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

PremierCool

SAVE $2.69/mo. for your first year
$ 10.72 PER MONTH
$ 13.41 PER MONTH
Important Coverage Information

Covered Systems

  • Electric Central Air Cooling System
  • Heat Pump

Annual Benefits

  • Unlimited benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 10-day wait applies
  • One-year guarantee on all covered repairs

Covered Repairs

  • Limit controls
  • Relays, transformers and valves
  • Contactor switches and delay timer
  • High and low pressure switches
  • Capacitors and circuit boards
  • Internal fuses or breakers
  • Condenser motor and fan
  • Condensate pumps
  • Fan controls, relays and filter dryer

Eligibility

  • Eligible

    To be eligible, you must own the residential single structure or a unit within a structure

  • Not Eligible

    If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your system before enrollment; your entire system is shared with a 3rd party or covered by a homeowners' association or the like; uses refrigerant which does not meet federal, state or any other applicable regulatory or code requirements; has non-compliant components; exceeds 5 tons capacity; is installed on a roof, is an ammonia cooling, geothermal heat pump, ductless, window, through the wall or hanging unit; or is not installed according to manufacturer specifications

  • Exclusions

    Outdoor thermostats, refrigerant, sheet metal work, inspections, seasonal turn on/offs, maintenance work and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

$ 10.72 /mo.
SAVE $2.69/mo.
$13.41/mo. for your first year

Covered Systems:

  • Electric Central Air Cooling System
  • Heat Pump

Annual Benefit Amount:

  • Unlimited benefit amount

Annual Service Calls:

  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 10-day wait applies
  • One-year guarantee on all covered repairs
Important Coverage Information
PremierCool Plus
Key Plan Details
As a homeowner, you are responsible for the cooling system on your property and you will have to arrange and pay for any necessary repairs. This illustration shows a typical cooling system found on your property. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

PremierCool Plus

SAVE $3.90/mo. for your first year
$ 15.60 PER MONTH
$ 19.50 PER MONTH
Important Coverage Information

Covered Systems

  • Electric Central Air Cooling System
  • Electric Central Air Cooling System Tune-Up
  • Heat Pump

Annual Benefits

  • Unlimited benefit amount
  • Electric Central Air Cooling System: Multiple service calls up to annual benefit
  • Electric Central Air Cooling System Tune-Up: 1 call / 1 Annual Maintenance Visit per call
  • Service Call Fee: $0
  • 10-day wait applies
  • One-year guarantee on all covered repairs

Covered Repairs

  • Limit controls
  • Relays, transformers and valves
  • One annual Cooling System tune-up
  • Contactor switches and delay timer
  • High and low pressure switches
  • Capacitors and circuit boards
  • Internal fuses or breakers
  • Condenser motor and fan
  • Condensate pumps
  • Fan controls, relays and filter dryer

Eligibility

  • Eligible

    To be eligible, you must own the residential single structure or a unit within a structure

  • Not Eligible

    If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your system before enrollment; your entire system is shared with a 3rd party or covered by a homeowners' association or the like; uses refrigerant which does not meet federal, state or any other applicable regulatory or code requirements; has non-compliant components; exceeds 5 tons capacity; is installed on a roof, is an ammonia cooling, geothermal heat pump, ductless, window, through the wall or hanging unit; or is not installed according to manufacturer specifications

  • Exclusions

    Outdoor thermostats, refrigerant, sheet metal work, inspections, seasonal turn on/offs, maintenance work and damage from accidents, negligence or otherwise caused by you, others, or unusual circumstances. Additional exclusions apply.

$ 15.60 /mo.
SAVE $3.90/mo.
$19.50/mo. for your first year

Covered Systems:

  • Electric Central Air Cooling System
  • Electric Central Air Cooling System Tune-Up
  • Heat Pump

Annual Benefit Amount:

  • Unlimited benefit amount
  • Electric Central Air Cooling System: Unlimited
  • Electric Central Air Cooling System Tune-Up: 1 Annual Maintenance Visit

Annual Service Calls:

  • Electric Central Air Cooling System: Multiple service calls up to annual benefit
  • Electric Central Air Cooling System Tune-Up: 1 call / 1 Annual Maintenance Visit per call
  • Service Call Fee: $0
  • 10-day wait applies
  • One-year guarantee on all covered repairs
Important Coverage Information
Premier Heat & Cool Plus (Gas/Electric Only)
Key Plan Details
As a homeowner, you are responsible for the heating and cooling systems inside your home, and you will have to arrange and pay for any necessary repairs. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Premier Heat & Cool Plus (Gas/Electric Only)

SAVE $6.74/mo. for your first year
$ 26.93 PER MONTH
$ 33.67 PER MONTH
Important Coverage Information

Covered Systems

  • Electric Central Air Cooling System
  • Gas/Electric Heating System
  • Gas/Electric Water Heater Repair
  • Heat Pump
  • Heating & Cooling Tune-Up

Annual Benefits

  • Unlimited benefit amount
  • Electric Central Air Cooling System: Multiple service calls up to annual benefit
  • Gas/Electric Heating System: Multiple service calls up to annual benefit
  • Gas/Electric Water Heater Repair: Multiple service calls up to annual benefit
  • Heating & Cooling Tune-Up: 1 call / 1 Annual Maintenance Visit per call
  • Service Call Fee: $0
  • 10-day wait applies
  • One-year guarantee on all covered repairs

Covered Repairs

  • Aquastat
  • Blower Motor
  • Circulator Motor
  • Circulator Pump
  • Thermostat
  • Broken or failed parts of your atmospheric, power-direct-vent, power-vent or direct-vent water heater that is fueled by natural gas, propane or electricity
  • Contactor switches and delay timer
  • High and low pressure switches
  • Capacitors and circuit boards
  • Internal fuses or breakers
  • Condensate pumps
  • Condenser motor and fan
  • Fan controls, relays and filter dryer
  • Limit controls
  • Relays, transformers and valves
  • One annual Cooling System and Heating System tune-up

Eligibility

  • Eligible

    To be eligible, you must own the residential single structure or a unit within a structure

  • Not Eligible

    If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your system(s) before enrollment; your entire system(s) is shared with a 3rd party or covered by a homeowners' association or the like; or was not installed according to manufacturer specifications

    Water Heater: Water heaters that are commercial grade, greater than 95,000 Btu/hr., larger than 100 gallons, installed on a roof, or are tankless, solar, geothermal, oil, hanging, or combination home heating/domestic hot water are not eligible for this portion of coverage

    Heating System: Heating systems with a furnace or boiler that is rated at inputs of 450,000 Btu/hr. or more, or are rooftop, through-the-wall, hanging, geothermal heat pump, combination ambient heat/domestic hot water heating or oil units are not eligible for this portion of coverage

    Heat Pump/Cooling System: Heat pump/cooling systems that use refrigerant which does not meet federal, state or any other applicable regulatory or code requirements; has non-compliant components; exceeds 5 tons capacity; is installed on a roof, is an ammonia cooling, geothermal heat pump, ductless, window, or through the wall or hanging unit are not eligible for this portion of coverage

  • Exclusions

    Damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstance, sheet metal work, inspections, seasonal turn on/offs, maintenance work.

    Water Heater: Damage due to restricted lines or water pressure over 80 P. S. I.

    Heating System: Bronze circulators, outdoor thermostats, complete zone valve replacements, more than 3 heating zones.

    Heat Pump/Cooling System: Outdoor thermostats, refrigerant. Additional exclusions apply.

$ 26.93 /mo.
SAVE $6.74/mo.
$33.67/mo. for your first year

Covered Systems:

  • Electric Central Air Cooling System
  • Gas/Electric Heating System
  • Gas/Electric Water Heater Repair
  • Heat Pump
  • Heating & Cooling Tune-Up

Annual Benefit Amount:

  • Unlimited benefit amount
  • Electric Central Air Cooling System: Unlimited
  • Gas/Electric Heating System: Unlimited
  • Gas/Electric Water Heater Repair: Unlimited
  • Heating & Cooling Tune-Up: 1 Annual Maintenance Visit

Annual Service Calls:

  • Electric Central Air Cooling System: Multiple service calls up to annual benefit
  • Gas/Electric Heating System: Multiple service calls up to annual benefit
  • Gas/Electric Water Heater Repair: Multiple service calls up to annual benefit
  • Heating & Cooling Tune-Up: 1 call / 1 Annual Maintenance Visit per call
  • Service Call Fee: $0
  • 10-day wait applies
  • One-year guarantee on all covered repairs
Important Coverage Information

Frequently asked questions

  • You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).

  • Local, licensed and insured technicians perform all covered repairs, which are guaranteed against defects in materials and workmanship for one year.

  • HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.

  • HomeServe is an independent company, separate from PSEG Long Island and PSEG WorryFree Long Island LLC, providing emergency home repair services and protection solutions to homeowners across the U.S. NY repairs are conducted by HomeServe USA Energy Services, LLC, Nassau County HIC Lic. # H36015000 & H36015001. Suffolk Lic. # 51571-RE, 51572-RE, 51573-RP, 51574-RP, & 52362. Where required by law, a local licensed master electrician or master plumber will handle certain portions of the work. HomeServe PH LI, 1307 Manatuck Blvd, Bay Shore, NY 11706, Nassau County HIC Lic. # H36421000, Tim Christie, MP Lic. # 121-P, 2717, 0804 PR, B80804NR, 814, 1923, 869, 361, 9546, 2016-089, 6768, 4978, 215, 156, 41330, PL-2018-35, M000234, & 121-P.

  • Our Heating and Cooling repair plans do not cover any oil systems. The heating and cooling repair plans available only cover gas and electric systems.

*HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from PSEG WorryFree Long Island LLC (“PSEG WorryFree”), PSEG WorryFree LLC and PSEG Long Island LLC.  HomeServe offers these optional service plans as an authorized representative of the contract issuer or provider as stated under each specific plan offering. PSEG WorryFree LLC and PSEG WorryFree Long Island LLC are separate legal entities from PSEG Long Island LLC.  Customers of PSEG Long Island have no obligation to purchase services from HomeServe and their decision whether or not to purchase has no effect on their electric service from PSEG Long Island, or its cost. This is a service contract, with repairs performed by licensed contractors.