Take control of your home repairs
This Plan includes:
- $7,000 maximum benefit amount
- Exterior Water Service Line: Multiple service calls up to annual benefit
- Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
- Exterior Water Service Line
- Pavement/Yard/Landscape Restoration
Exclusions:
- Frozen lines, branch lines, any tanks or appliances, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
This Plan includes:
- $10,000 maximum benefit amount
- Exterior Sewer/Septic Line: Multiple service calls up to annual benefit
- Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
- Exterior Sewer/Septic Line
- Pavement/Yard/Landscape Restoration
- Drain Cleaning
- Grinder Pump
Exclusions:
- Septic/collection tanks; leaching fields; non-conforming drain lines; branch lines; replacement of any artificial grass or plants; restoration to water structures, pastures or wooded areas; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Frequently asked questions
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HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.
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You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
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Local, licensed and insured technicians perform all covered repairs, which are guaranteed against defects in materials and workmanship for one year.
*HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from Tennessee Water Service and offers this optional service plan as an authorized representative of the contract issuer as stated under each specific product offering. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from Tennessee Water Service. Tennessee Water Service and HomeServe entered into a commercial agreement to introduce these plans to Tennessee Water Service customers.