Important information for SJWD Customers. 
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About SJWD and HomeServe

Startex Jackson Wellford Duncan Water District (SJWD) has partnered with HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. SJWD and HomeServe entered into an agreement to introduce these plans to SJWD's customers.

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Important Coverage Information
$2.74/mo.
$5.49/mo.
for your first year

This Plan includes:

  • Unlimited annual benefit amount
  • Unlimited service calls ($5,000 per call)
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
  • Exterior Water Service Line
  • Pavement/Yard/Landscape Restoration

Exclusions:

  • Frozen lines, branch lines, any tanks or appliances, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
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Important Coverage Information
$4.99/mo.
$9.99/mo.
for your first year

This Plan includes:

  • Unlimited annual benefit amount
  • Unlimited service calls ($5,000 per call)
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
  • Exterior Sewer/Septic Line
  • Pavement/Yard/Landscape Restoration
  • Drain Cleaning
  • Grinder Pump

Exclusions:

  • Non-conforming drain lines, septic/collection tanks, leaching fields, branch lines, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
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*HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from SJWD and offers this optional service plan as an authorized representative of the contract providers as stated under each specific product offering. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from SJWD. SJWD and HomeServe entered into a commercial agreement to introduce this plan to SJWD’s customers.

‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.