About South River EMC and HomeServe

South River EMC has partnered with HomeServe*, an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. South River EMC and HomeServe entered into an agreement to introduce these plans to South River EMC's customers.

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This Plan includes:

  • $10,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
  • Exterior Water Service Line

Exclusions:

  • Branch lines, frozen lines, any tanks or appliances and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
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This Plan includes:

  • $5,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
  • Exterior Electrical Line

Exclusions:

  • Damage or failure due to disconnection or interruption to the main electrical supply, transformers, generators, non-utility supplied power and/or lines, appliances, meter pedestals, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it may be covered by your local utility. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
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This Plan includes:

  • $2,500 maximum benefit amount
  • Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
  • Interior Electrical Line

Exclusions:

  • Appliances, service entrance conductors, knob and tube wiring, aluminum, or non-standard/non-permanent materials, damage or failure due to disconnection or interruption to the main electrical supply, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
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*HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from South River EMC and offers this optional service plan as an authorized representative of the contract providers as stated under each specific product offering. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from South River EMC. South River EMC and HomeServe entered into a commercial agreement to introduce this plan to South River EMC’s customers.

‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.