Exterior Water Service Line
Covered Systems
- Exterior Water Service Line
- Pavement/Yard/Landscape Restoration
Annual Benefits
- $7,000 maximum benefit amount
- Exterior Water Service Line: Multiple service calls up to annual benefit
- Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
What’s Covered
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Fusing
- Locating the leak
- Exterior Water Service Line Restoration Reimbursement (Up to $1,000 per covered repair)
- Welding
- Pipe cutting
Important Coverage Information
Eligible
To be eligible, you must own both the residential single structure and the land it is located on
Not Eligible
You are not eligible if your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your exterior water service line before enrollment; or your entire exterior water service line is shared with a 3rd party or covered by a homeowners' association or the like. In IA, properties with more than 4 dwelling units are not eligible
Exclusions
Frozen lines, branch lines, any tanks or appliances, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Covered Systems:
- Exterior Water Service Line
- Pavement/Yard/Landscape Restoration
Annual Benefit Amount:
- $7,000 maximum benefit amount
- Exterior Water Service Line: $7,000
- Pavement/Yard/Landscape Restoration: $1,000 per covered repair
Annual Service Calls:
- Exterior Water Service Line: Multiple service calls up to annual benefit
- Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
Gas Line Plus
Covered Systems
- Interior Gas Line
- Interior Gas Restoration
- Exterior Gas Line
- Exterior Gas Line Restoration
Annual Benefits
- $8,000 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
What’s Covered
- Replace section of natural gas supply line
- Repair/replace gas safety shutoff valve
- Additional exterior restoration
- Additional interior restoration
Important Coverage Information
Eligible
An owner of a residential single structure, or a unit within a structure, that is not intended to be moved
Not Eligible
If your property is used for commercial purposes; you know of any current problems with your gas line before enrollment; or your gas line is shared with a 3rd party or covered by a homeowners’ association or the like
Exclusions
Meter moves or replacements except when required by local code; appliances, fixtures or pressure regulating devices; lines not supplied by a utility or propane provider; restoration to water structures, replacement of any artificial grass or plants, pastures or wooded areas; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Interior Gas Line
- Interior Gas Restoration
- Exterior Gas Line
Annual Benefit Amount:
- $8,000 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
Interior Plumbing & Drainage
Covered Systems
- Interior Plumbing
- Interior Drainage Lines
Annual Benefits
- $3,000 maximum benefit amount
- 2 calls / $1,500 per call
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
What’s Covered
- Leaking wax seal
- Repair drain line (up to 25 ft.)
- Blocked drain
- Repair/replace burst interior water pipe
- Leaking supply pipe to hot water heater
- Unblocking an overflowing toilet or sink due to clogged drains
Important Coverage Information
Eligible
An owner of a residential single structure, or a unit within a structure, that is not intended to be moved
Not Eligible
If your property is used for commercial purposes; you know of any current problems with your interior plumbing and drainage lines before enrollment; or your entire interior plumbing and drainage line is shared with a 3rd party or covered by a homeowners’ association or the like
Exclusions
Appliances, fittings and fixtures; vent stacks; pressure reducing valves; backflow prevention devices; pumps or grinders; nonconforming drain lines; frozen pipes; fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Interior Plumbing
- Interior Drainage Lines
Annual Benefit Amount:
- $3,000 maximum benefit amount
Annual Service Calls:
- 2 calls / $1,500 per call
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
Water Heater Repair (Gas/Electric Only)
Covered Systems
- Gas/Electric Water Heater Repair
Annual Benefits
- $850 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
What’s Covered
- Pilot light
- Temperature control
- Main burner
- Burner supply tube and assembly
- Drain and gas valves
Important Coverage Information
Eligible
An owner of a residential single structure, or a unit within a structure, that is not intended to be moved
Not Eligible
If your property is used for commercial purposes; you know of any current problems with your water heater before enrollment; your entire water heater is shared with a 3rd party or covered by a homeowners’ association or the like; or your water heater is commercial grade, larger than 100 gallons, tankless, solar, geothermal, oil, is installed on a roof, is a hanging tank-based, or combination home heating/domestic hot water unit; or is not installed according to manufacturer specification
Exclusions
Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible water supply and delivery piping, electrical service wiring, damage due to restricted lines or water pressure over 80 P.S.I, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Gas/Electric Water Heater Repair
Annual Benefit Amount:
- $850 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
Water Heater Repair (Gas/Electric Only)
SAVE $5.00/mo. for your first yearCovered Systems
- Gas/Electric Water Heater Repair
Annual Benefits
- $850 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
What’s Covered
- Main burner
- Burner supply tube and assembly
- Drain and gas valves
- Pilot light
- Temperature control
Important Coverage Information
Eligible
An owner of a residential single structure, or a unit within a structure, that is not intended to be moved
Not Eligible
If you are aware of any pre-existing conditions, defects or deficiencies with your water heater, or if you have a commercial grade, larger than 100 gallon, tankless, solar, geothermal, oil, hanging or combination home heating/domestic hot water unit
If your property is used for commercial purposes; you know of any current problems with your system(s) before enrollment; or your entire system(s) is shared with a 3rd party or covered by a homeowners' association or the like
Exclusions
Jacket and interior doors, exhaust venting, expansion tanks, non-flexible water supply and delivery piping, electrical service wiring, damage due to restricted lines or water pressure over 80 P.S.I, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances.
Covered Systems:
- Gas/Electric Water Heater Repair
Annual Benefit Amount:
- $850 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
Interior Electrical
Covered Systems
- Interior Electrical Line
Annual Benefits
- $2,500 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
What’s Covered
- Breaker panel
- Fuse box
- Wiring
- Switches
- Breakers
- Outlets
- Disconnect boxes
Important Coverage Information
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
Not Eligible
You are not eligible if your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your interior electrical system before enrollment; or your interior electrical system is shared with a 3rd party or covered by a homeowners' association or the like and in IA, properties with more than 4 dwelling units are not eligible
Exclusions
Appliances, service entrance conductors, knob and tube wiring, aluminum, or non-standard/non-permanent materials, damage or failure due to disconnection or interruption to the main electrical supply, repair of wiring connected to or any part of the following: doorbells, smoke detectors, garage door systems, and thermostats and similar type systems, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Covered Systems:
- Interior Electrical Line
Annual Benefit Amount:
- $2,500 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
Frequently asked questions
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HomeServe is a leading provider of home repair solutions, serving nearly 5 million customers with more than 8.7 million protection plans in North America. Our goal is to provide homeowners with the tools to help protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating, and cooling emergencies.
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Call HomeServe's 24/7 emergency repair hotline to schedule a repair appointment. A local repair expert will be sent to your home to fix your covered repair.
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Your emergency is our emergency. Once your coverage begins, just call our 24/7 hotline to schedule your covered repair, and we will send an experienced, licensed professional to make the repair. In select areas, you can schedule service for covered repairs online.
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Did you know most basic home insurance policies do not cover repair or replacement of home systems due to normal wear and tear? That is why having a plan is important. However, should you decide to cancel, you may do so at any time by calling 855-336-2465 or by visiting your online account.
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Homeowners' insurance typically protects your home from things that might happen, like fires, theft, or natural disasters. A protection plan from HomeServe helps protect your budget from major repairs (water/sewer lines, heating and cooling, plumbing, and electric) due to wear and tear.
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HomeServe offers home protection plans providing coverage for plumbing, HVAC, and electrical systems – each at a low monthly cost.
HomeServe NA Insurance Services ("HomeServe"), also known as Home Emergency Insurance Solutions California License #0F79326, with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from your local utility or community and offers this optional service plan as an authorized representative of the contract providers as stated under each specific product offering.