Enhanced Exterior Water Line
Covered Systems
- Exterior Water Service Line
- Pavement/Yard/Landscape Restoration
Annual Benefits
- Unlimited benefit amount
- Exterior Water Service Line: Multiple service calls / $7,000 per call
- Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Fusing
- Locating the leak
- Welding
- Pipe cutting
- Backfilling of areas disturbed by repairs
Eligibility
Eligible
To be eligible, you must own the residential single structure and the land it's on
Not Eligible
You are not eligible if your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your line at enrollment or your line was not installed per code
Your entire line is shared with a 3rd party or covered by an association
Exclusions
Frozen lines, any tanks or appliances, lines that have failed a proactive inspection or test when no operational failure has occurred, branch lines, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Exterior Water Service Line
- Pavement/Yard/Landscape Restoration
Annual Benefit Amount:
- Unlimited benefit amount
- Exterior Water Service Line: Unlimited
- Pavement/Yard/Landscape Restoration: $1,000 per covered repair
Annual Service Calls:
- Exterior Water Service Line: Multiple service calls / $7,000 per call
- Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
Enhanced Gas Line
Covered Systems
- Interior Gas Line
- Interior Gas Restoration
- Exterior Gas Line
- Exterior Gas Line Restoration
Annual Benefits
- Unlimited benefit amount
- Interior Gas Restoration: Multiple service calls / $500 per call
- Exterior Gas Line: Multiple service calls / $8,000 per call
- Exterior Gas Line Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Replace section of natural gas supply line
- Repair/replace gas safety shutoff valve
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
If your line extends beyond the walls of your home, you must own the land the line is on
If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement
Not Eligible
You are not eligible if your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your line at enrollment; your line was not installed per code
Your entire line is shared with a 3rd party or covered by an association
Exclusions
Meter moves or replacements except when required by local code; appliances, fixtures, systems not supplied by a utility or propane provider, appliance regulators, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, or restoration of interior surfaces to their original state, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Interior Gas Line
- Interior Gas Restoration
- Exterior Gas Line
- Exterior Gas Line Restoration
Annual Benefit Amount:
- Unlimited benefit amount
- Interior Gas Restoration: $500 per covered repair
- Exterior Gas Line: Unlimited
- Exterior Gas Line Restoration: $1,000 per covered repair
Annual Service Calls:
- Interior Gas Restoration: Multiple service calls / $500 per call
- Exterior Gas Line: Multiple service calls / $8,000 per call
- Exterior Gas Line Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
Interior Plumbing and Drainage System
Covered Systems
- Interior Plumbing
- Interior Drainage Lines
Annual Benefits
- $7,000 maximum benefit amount
- 2 calls / $3,500 per call
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Blocked drain
- Repair/replace burst interior water pipe
- Leaking supply pipe to hot water heater
- Unblocking an overflowing toilet or sink due to clogged drains
- Leaking wax seal
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement
Not Eligible
You are not eligible if your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your lines at enrollment or your line(s) was not installed per code
Your entire line(s) is shared with a 3rd party or covered by an association
Exclusions
Non-conforming drain lines; appliances, fittings, fixtures, hose bibbs, vent stacks, pressure reducing valves, backflow prevention devices, fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems, pumps, or grinders; frozen pipes; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Interior Plumbing
- Interior Drainage Lines
Annual Benefit Amount:
- $7,000 maximum benefit amount
Annual Service Calls:
- 2 calls / $3,500 per call
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
Water Heater Repair
Covered Systems
- Gas/Electric Water Heater Repair
Annual Benefits
- $850 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Pilot light
- Burner supply tube and assembly
- Temperature control
- Drain and gas valves
- Main burner
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement
Not Eligible
You are not eligible if your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your system at enrollment, your system was not installed per code or per manufacturer specifications
Your system is commercial grade, larger than 100 gallons, installed on a roof, tankless, solar, geothermal, oil, electric hybrid (also known as a heat pump water heater), smart system, equipped with Wi-Fi or Bluetooth functionality, hanging tank-based, or combination home heating/domestic hot water unit
Your entire line is shared with a 3rd party or covered by an association
Exclusions
Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible gas and water supply and delivery piping, and electrical service wiring; damage due to restricted lines or water pressure over 80 P.S.I.; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Gas/Electric Water Heater Repair
Annual Benefit Amount:
- $850 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
Water Heater Repair & Replacement
Covered Systems
- Gas/Electric Water Heater Repair
- Gas/Electric Water Heater Replacement
Annual Benefits
- $1,500 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- 90-day wait period for water heater replacement
- One-year guarantee on all covered repairs
Covered Repairs
- Pilot light
- Main burner
- Water Heater replacement if necessary
- Burner supply tube and assembly
- Temperature control
- Drain and gas valves
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement
Not Eligible
You are not eligible if your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your system at enrollment, your system was not installed per code or per manufacturer specifications
Your system is commercial grade, larger than 100 gallons, installed on a roof, tankless, solar, geothermal, oil, electric hybrid (also known as a heat pump water heater), smart system, equipped with Wi-Fi or Bluetooth functionality, hanging tank-based, or combination home heating/domestic hot water unit
Your entire line is shared with a 3rd party or covered by an association
Exclusions
Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible gas and water supply and delivery piping, and electrical service wiring; damage due to restricted lines or water pressure over 80 P.S.I.; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Gas/Electric Water Heater Repair
- Gas/Electric Water Heater Replacement
Annual Benefit Amount:
- $1,500 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- 90-day wait period for water heater replacement
- One-year guarantee on all covered repairs
Interior Electrical
Covered Systems
- Interior Electrical Line
Annual Benefits
- $4,000 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Breaker panel
- Fuse box
- Switches
- Outlets
- Disconnect boxes
- Wiring
- Breakers
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement
Not Eligible
You are not eligible if your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your system at enrollment or your system was not installed per code
Your entire system is shared with a 3rd party or covered by an association
Exclusions
Appliances; service entrance conductors; knob and tube wiring, aluminum, or non-standard/non-permanent materials; damage or failure due to disconnection or interruption to the main electrical supply; repair of wiring connected to or any part of the following: doorbells, smoke detectors, garage door systems, thermostats and similar type systems; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Interior Electrical Line
Annual Benefit Amount:
- $4,000 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
Frequently asked questions
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HomeServe is a leading provider of home repair solutions, serving nearly 5 million customers with more than 8.7 million protection plans in North America. Our goal is to provide homeowners with the tools to help protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating, and cooling emergencies.
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Call HomeServe's 24/7 emergency repair hotline to schedule a repair appointment. A local repair expert will be sent to your home to fix your covered repair.
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Your emergency is our emergency. Once your coverage begins, just call our 24/7 hotline to schedule your covered repair, and we will send an experienced, licensed professional to make the repair. In select areas, you can schedule service for covered repairs online.
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Did you know most basic home insurance policies do not cover repair or replacement of home systems due to normal wear and tear? That is why having a plan is important. However, should you decide to cancel, you may do so at any time by calling 855-336-2465 or by visiting your online account.
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Homeowners' insurance typically protects your home from things that might happen, like fires, theft, or natural disasters. A protection plan from HomeServe helps protect your budget from major repairs (water/sewer lines, heating and cooling, plumbing, and electric) due to wear and tear.
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HomeServe offers home protection plans providing coverage for plumbing, HVAC, and electrical systems – each at a low monthly cost.
HomeServe NA Insurance Services ("HomeServe"), also known as Home Emergency Insurance Solutions California License #0F79326, with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from your local utility or community and offers this optional service plan as an authorized representative of the contract providers as stated under each specific product offering.