Water Heater Repair & Replacement
Covered Systems
- Gas/Electric Water Heater Repair
- Gas/Electric Water Heater Replacement
Annual Benefits
- $1,500 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- 90-day wait period for water heater replacement
- One-year guarantee on all covered repairs
Covered Repairs
- Main burner
- Burner supply tube and assembly
- Drain and gas valves
- Pilot light
- Temperature control
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your water heater before enrollment; your entire water heater is shared with a 3rd party or covered by a homeowners' association or the like; or your water heater is commercial grade, larger than 100 gallons, is installed on a roof, or is a tankless, solar, geothermal, oil, electric hybrid, smart system, equipped with Wi-Fi or Bluetooth functionality, hanging tank-based, or combination home heating/domestic hot water unit; or is not installed according to manufacturer specifications
Exclusions
Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible water supply and delivery piping, electrical service wiring, damage due to restricted lines or water pressure over 80 P.S.I, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Covered Systems:
- Gas/Electric Water Heater Repair
- Gas/Electric Water Heater Replacement
Annual Benefit Amount:
- $1,500 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- 90-day wait period for water heater replacement
- One-year guarantee on all covered repairs
Interior Plumbing and Drainage System
Covered Systems
- Interior Plumbing
- Interior Drainage Lines
Annual Benefits
- Unlimited benefit amount
- Multiple service calls / Unlimited per call
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Leaking wax seal
- Blocked drain
- Repair/replace burst interior water pipe
- Leaking supply pipe to hot water heater
- Unblocking an overflowing toilet or sink due to clogged drains
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your interior plumbing and drainage lines before enrollment; or your entire interior plumbing and drainage line is shared with a 3rd party or covered by a homeowners' association or the like
Exclusions
Non-conforming drain lines; appliances, fittings or fixtures, vent stacks, fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems, pumps, or grinders; frozen pipes; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Interior Plumbing
- Interior Drainage Lines
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Multiple service calls / Unlimited per call
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
Exterior Water Service Line Plus Restoration
Covered Systems
- Exterior Water Service Line
- Pavement/Yard/Landscape Restoration
Annual Benefits
- Unlimited benefit amount
- Exterior Water Service Line: Multiple service calls / Unlimited per call
- Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Fusing
- Locating the leak
- Welding
- Pipe cutting
Eligibility
Eligible
To be eligible, you must own both the residential single structure and the land it is located on
Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your exterior water service line before enrollment; or your entire exterior water service line is shared with a 3rd party or covered by a homeowners' association or the like
Exclusions
Frozen lines, branch lines, any tanks or appliances, systems that have failed a proactive inspection or test when no operational failure has occurred, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Covered Systems:
- Exterior Water Service Line
- Pavement/Yard/Landscape Restoration
Annual Benefit Amount:
- Unlimited benefit amount
- Exterior Water Service Line: Unlimited
- Pavement/Yard/Landscape Restoration: $1,000 per covered repair
Annual Service Calls:
- Exterior Water Service Line: Multiple service calls / Unlimited per call
- Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
Exterior Sewer/Septic Line Plus Restoration
Covered Systems
- Exterior Sewer/Septic Line
- Pavement/Yard/Landscape Restoration
- Drain Cleaning
- Grinder Pump
Annual Benefits
- Unlimited benefit amount
- Exterior Sewer/Septic Line: Multiple service calls / Unlimited per call
- Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Locating the blockage or collapse
- Unblocking
- Excavation to expose pipe
- Fitting external valves
- Pipe replacement or repair
- Fusing
- Repair or replacement of seals and joints
- Welding
- Pipe cutting
- Backfilling of areas disturbed by repairs
Eligibility
Eligible
To be eligible, you must own both the residential single structure and the land it is located on
Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your exterior sewer/septic line before enrollment; your entire exterior sewer/septic line is shared with a 3rd party or covered by a homeowners' association or the like; your exterior sewer/septic line previously had roots removed or failed a smoke or dye test, camera inspection or any other proactive test without resolution
Exclusions
Non-conforming drain lines, septic/collection tanks, leaching fields, branch lines, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Covered Systems:
- Exterior Sewer/Septic Line
- Pavement/Yard/Landscape Restoration
- Drain Cleaning
- Grinder Pump
Annual Benefit Amount:
- Unlimited benefit amount
- Exterior Sewer/Septic Line: Unlimited
- Pavement/Yard/Landscape Restoration: $1,000 per covered repair
Annual Service Calls:
- Exterior Sewer/Septic Line: Multiple service calls / Unlimited per call
- Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
HomeServe NA Insurance Services (“HomeServe”), also known as Home Emergency Insurance Solutions, California License No. 0F79326 with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from Golden State Water Company and offers this optional service plan as an authorized representative of the service contract provider as stated under each specific plan offering, the home protection plan issuer. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from Golden State Water Company. Golden State Water Company and HomeServe entered into a commercial agreement to introduce these plans to Golden State Water Company’s customers.