Florida Public Utilities has partnered with HomeServe,* an independent company, that offers their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. Florida Public Utilities and HomeServe entered into an agreement to introduce these plans to Florida Public Utilities' customers.

Gas Line Coverage
Key Plan Details
As a homeowner, you are responsible for the natural gas line in your home, and you will have to arrange and pay for any necessary repairs. This illustration shows the location of your gas line. Note: If you suspect you have a gas leak, please leave the area and call your gas company or 911 immediately. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Gas Line Coverage

$ 5.75 PER MONTH
Important Coverage Information
  • Interior Gas Line
  • Exterior Gas Line
  • $8,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
  • Replace section of natural/propane gas supply line
  • Repair/replace gas safety shutoff valve
  • Repair section of pipe to your furnace

  • Eligible

    An owner of both a residential single structure, or a unit within that structure, and the land it is located on

  • Not Eligible

    If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your gas line before enrollment; or your gas line is shared with a 3rd party or covered by a homeowners’ association or the like

  • Exclusions

    Meter moves or replacements except when required by local code; appliances, fixtures or pressure regulating devices; lines not supplied by a utility or propane provider; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.

$ 5.75 /mo.

Covered Systems:

  • Interior Gas Line
  • Exterior Gas Line
  • $8,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
Important Coverage Information
Exterior Water Service Line Coverage
Key Plan Details
As a homeowner, you may be responsible for the water service line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Exterior Water Service Line Coverage

$ 5.49 PER MONTH
Important Coverage Information
  • Exterior Water Service Line
  • Exterior Water Service Line Restoration
  • $10,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
  • Locating the blockage or collapse
  • Excavation to expose pipe
  • Pipe replacement or repair
  • Repair or replacement of seals and joints
  • Unblocking
  • Fitting external valves
  • Fusing
  • Welding
  • Pipe cutting
  • Locating the leak
  • Non-functioning stop boxes, shut off valves, pressure reducing valves and backflow prevention devices
  • Up to $1,000 for each covered repair for restoration of your pavement, yard, or landscaping

  • Eligible

    An owner of both a residential single structure permanently secured to the ground and the land it is located on

  • Not Eligible

    If your property is used for commercial purposes; you know of any current problems with your exterior water service line before enrollment; or your entire exterior water service line is shared with a 3rd party or covered by a homeowners’ association or the like. In IA, properties with more than 4 dwelling units are not eligible

  • Exclusions

    Branch lines, any tanks or appliances, replacement of any artificial grass or plants; restoration to water structures, pastures or wooded areas; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

$ 5.49 /mo.

Covered Systems:

  • Exterior Water Service Line
  • Exterior Water Service Line Restoration
  • $10,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
Important Coverage Information
Cooling System Coverage
Key Plan Details
As a homeowner, you are responsible for the cooling system on your property and you will have to arrange and pay for any necessary repairs. This illustration shows a typical cooling system found on your property. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Cooling System Coverage

$ 11.49 PER MONTH
Important Coverage Information
  • Electric Central Air Cooling System
  • $1,750 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
  • Contactor switches and delay timer
  • High and low pressure switches
  • Refrigerant (excluding maintenance recharges)
  • Capacitors and circuit boards
  • Internal fuses or breakers
  • Condensate pumps
  • Condenser motor and fan
  • Fan controls, relays and filter dryer
  • Limit controls
  • Relays, transformers and valves

  • Eligible

    An owner of both a residential single structure, or a unit within that structure

  • Not Eligible

    If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your system before enrollment; your system is shared with a 3rd party or covered by a homeowners’ association or the like; uses refrigerant which does not meet federal, state or any other applicable regulatory or code requirements; has non-compliant components; exceeds 5 tons capacity; is installed on a roof; is an ammonia cooling, window, through-the-wall, hanging, geothermal heat pump, ductless, or combination ambient heat/domestic hot water heating unit; or is not installed according to manufacturer specifications

  • Exclusions

    Air ducts, a/c coils, registers, grilles, asbestos coverings, balancing of system, wiring and parts external to the unit, compressors or chillers, condenser casings, condenser coils, evaporator coils, metering systems/TXV valves, refrigerant for maintenance recharges, thermostats, thermostat wiring, disconnect boxes and all wiring, breakers and switches contained within them, refrigerant conversions, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.

$ 11.49 /mo.

Covered Systems:

  • Electric Central Air Cooling System
  • $1,750 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
Important Coverage Information
Heating and Cooling Plan (Gas/Electric Only)
Key Plan Details
As a homeowner, you are responsible for the heating and cooling systems inside your home, and you will have to arrange and pay for any necessary repairs. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Heating and Cooling Plan (Gas/Electric Only)

$ 18.99 PER MONTH
Important Coverage Information
  • Electric Central Air Cooling System
  • Gas/Electric Heating System
  • $2,400 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
  • Capacitors and circuit boards
  • Internal fuses or breakers
  • Condensate pumps
  • Condenser motor and fan
  • Contactor switches and delay timer
  • Fan controls, relays and filter dryer
  • High and low pressure switches
  • Limit controls
  • Refrigerant (excluding maintenance recharges)
  • Relays, transformers and valves
  • Standard thermostats, transformers and wiring/circuity
  • Blower bearings, belts, pulleys, motors, shafts and controls
  • Standard air filters and spark ignitors
  • Capacitors, equipment fuses and low pressure regulators
  • Disconnect fan, limit and rollout switches
  • Main and pilot burners, pilot burner generators and thermocouples

  • Eligible

    An owner of both a residential single structure, or a unit within that structure

  • Not Eligible

    If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your system(s) before enrollment; your system(s) is shared with a 3rd party or covered by a homeowners’ association or the like; your system(s) is not installed according to manufacturer specifications; your heating system has a furnace or boiler rated at inputs of 400,000 Btu/hr. or more, is installed on a roof or is a through-the-wall, hanging, geothermal heat pump, combination ambient heat/domestic hot water heating, or oil unit; or your cooling system uses refrigerant which does not meet federal, state or any other applicable regulatory or code requirements; has non-compliant components; exceeds 5 tons capacity; is installed on a roof; or is an ammonia cooling, geothermal heat pump, ductless, window, through-the-wall, or hanging unit

  • Exclusions

    Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances and the following product-specific exclusions: Heating System: air ducts, registers, air filters, zoning components and electronics, electronic air cleaners, flue venting, humidifiers, thermostats, thermostat wiring, air balancing, chimney maintenance or repairs, heating jacket, asbestos or other insulation; heat exchangers, leaking boilers, boiler distribution piping; and radiators. Additional exclusions apply. Cooling System: air ducts, a/c coils, registers, grilles, asbestos coverings, balancing of system, wiring and parts external to the unit, compressors or chillers, condenser casings, condenser coils, evaporator coils, metering systems/TXV valves, refrigerant for maintenance recharges, thermostats, thermostat wiring; disconnect boxes and all wiring, breakers and switches contained within them; and refrigerant conversions. Additional exclusions apply.

$ 18.99 /mo.

Covered Systems:

  • Electric Central Air Cooling System
  • Gas/Electric Heating System
  • $2,400 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
Important Coverage Information
Exterior Sewer/Septic Line Plus Coverage
Key Plan Details
As a homeowner, you may be responsible for the sewer/septic line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows the repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Exterior Sewer/Septic Line Plus Coverage

$ 9.49 PER MONTH
Important Coverage Information
  • Exterior Sewer/Septic Line
  • Exterior Sewer/Septic Line Restoration
  • Drain Cleaning
  • Grinder Pump
  • $10,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
  • Locating the blockage or collapse
  • Excavation to expose pipe
  • Pipe replacement or repair
  • Repair or replacement of seals and joints
  • Unblocking
  • Fitting external valves
  • Fusing
  • Welding
  • Pipe cutting
  • Up to $1,000 for each covered repair for restoration of your pavement, yard, or landscaping

  • Eligible

    An owner of both a residential single structure permanently secured to the ground and the land it is located on

  • Not Eligible

    If your property is used for commercial purposes; you know of any current problems with your exterior sewer/septic line before enrollment; your entire exterior sewer/septic line is shared with a 3rd party or covered by a homeowners’ association or the like; your exterior sewer/septic line previously had roots removed or failed a smoke or dye test test without resolution

  • Exclusions

    Septic/collection tanks; leaching fields; non-conforming drain lines; branch lines; replacement of any artificial grass or plants; restoration to water structures, pastures or wooded areas; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

$ 9.49 /mo.

Covered Systems:

  • $10,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
Important Coverage Information
Interior Plumbing and Drainage System Coverage
Key Plan Details
This illustration shows repairs that are performed on these lines and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit.

Interior Plumbing and Drainage System Coverage

$ 13.49 PER MONTH
Important Coverage Information
  • Interior Plumbing
  • Interior Drainage Lines
  • $5,000 maximum benefit amount
  • 2 calls / $2,500 per call
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
  • Repair/replace burst interior water pipe
  • Leaking supply pipe to hot water heater
  • Leaking wax seal
  • Broken water valve causing unstoppable water flow
  • Blocked drain

  • Eligible

    An owner of a residential single structure, or a unit within a structure, that is not intended to be moved

  • Not Eligible

    If your property is used for commercial purposes; you know of any current problems with your interior plumbing and drainage lines before enrollment; or your entire interior plumbing and drainage line is shared with a 3rd party or covered by a homeowners’ association or the like

  • Exclusions

    Appliances, fittings and fixtures; vent stacks; pressure reducing valves; backflow prevention devices; pumps or grinders; non-conforming drain lines; frozen pipes; fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

$ 13.49 /mo.

Covered Systems:

  • Interior Plumbing
  • Interior Drainage Lines
  • $5,000 maximum benefit amount
  • 2 calls / $2,500 per call
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
Important Coverage Information

Frequently asked questions

  • You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).

  • Your plan starts 30 days after your order is processed. You can make a service call immediately after your plan starts.

  • Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.

  • HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.

  • Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.

* HomeServe USA Repair Management (Florida) Corp. (“HomeServe”), Florida License #W220985, with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from Florida Public Utilities and offers this optional service plan as an authorized representative of the service contract provider as listed under each specific plan offering. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from Florida Public Utilities. Florida Public Utilities and HomeServe entered into a commercial agreement to introduce these plans to Florida Public Utilities's customers.