Evansville Water and Sewer Utility has partnered with HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. Evansville Water and Sewer Utility and HomeServe entered into an agreement to introduce these plans to Evansville Water and Sewer Utility's customers.

There is a lot to learn with this test Lightbox Description.
Exterior Water Service Line Coverage
Key Plan Details
As a homeowner, you may be responsible for the water service line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Exterior Water Service Line Coverage

SAVE $2.50/mo. for your first year
$ 2.49 PER MONTH
$ 4.99 PER MONTH
Important Coverage Information
  • Exterior Water Service Line
  • Unlimited benefit amount
  • Exterior Water Service Line: Unlimited service calls (Unlimited per call)
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • Excavation to expose pipe
  • Pipe replacement or repair
  • Repair or replacement of seals and joints
  • Backfilling of areas disturbed by repairs
  • Pipe cutting
  • Unblocking
  • Fitting external valves
  • Welding
  • Fusing
  • Locating the leak

  • Eligible

    An owner of both a residential single structure permanently secured to the ground and the land it is located on including single-family home, townhomes and multi-family homes

  • Not Eligible

    Recreational vehicles or homes on wheels and properties used for commercial purposes

    If you are aware of any pre-existing conditions, defects or deficiencies with your exterior water service line prior to enrollment

  • Exclusions

    Branch lines, frozen lines, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

$ 2.49 /mo.
SAVE $2.50/mo.
$4.99/mo. for your first year

Covered Systems:

  • Exterior Water Service Line
  • Unlimited benefit amount
  • Exterior Water Service Line: Unlimited service calls (Unlimited per call)
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
Important Coverage Information
Exterior Sewer/Septic Line Coverage
Key Plan Details
As a homeowner, you may be responsible for the sewer/septic line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows the repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Exterior Sewer/Septic Line Coverage

SAVE $4.75/mo. for your first year
$ 4.74 PER MONTH
$ 9.49 PER MONTH
Important Coverage Information
  • Exterior Sewer/Septic Line
  • Pavement/Yard/Landscape Restoration
  • Drain Cleaning
  • Unlimited benefit amount
  • Exterior Sewer/Septic Line: Unlimited service calls (Unlimited per call)
  • Pavement/Yard/Landscape Restoration: Unlimited service calls (Unlimited per call)
  • Drain Cleaning: Unlimited service calls (Unlimited per call)
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • Locating the blockage or collapse
  • Pipe replacement or repair
  • Repair or replacement of seals and joints
  • Pipe cutting
  • Backfilling of areas disturbed by repairs
  • Unblocking
  • Fitting external valves
  • Fusing
  • Welding

  • Eligible

    An owner of both a residential single structure permanently secured to the ground and the land it is located on including single-family home, townhomes and multi-family homes

  • Not Eligible

    Recreational vehicles or homes on wheels and properties used for commercial purposes

    If you are aware of any pre-existing conditions, defects or deficiencies with your exterior sewer/septic line prior to enrollment

  • Exclusions

    Septic/collection tanks; leaching fields; non-conforming drain lines; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

$ 4.74 /mo.
SAVE $4.75/mo.
$9.49/mo. for your first year

Covered Systems:

  • Exterior Sewer/Septic Line
  • Pavement/Yard/Landscape Restoration
  • Drain Cleaning
  • Unlimited benefit amount
  • Exterior Sewer/Septic Line: Unlimited service calls (Unlimited per call)
  • Pavement/Yard/Landscape Restoration: Unlimited service calls (Unlimited per call)
  • Drain Cleaning: Unlimited service calls (Unlimited per call)
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
Important Coverage Information
Interior Plumbing and Drainage System Coverage
Key Plan Details
This illustration shows repairs that are performed on these lines and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit.

Interior Plumbing and Drainage System Coverage

SAVE $6.50/mo. for your first year
$ 6.49 PER MONTH
$ 12.99 PER MONTH
Important Coverage Information
  • Interior Plumbing
  • Interior Drainage Lines
  • Unlimited benefit amount
  • Interior Plumbing: Unlimited service calls (Unlimited per call)
  • Interior Drainage Lines: Unlimited service calls (Unlimited per call)
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • Unblocking an overflowing toilet or sink due to clogged drains
  • Blocked drain
  • Leaking or burst interior water pipe
  • Leaking wax seal

  • Eligible

    An owner of a residential single structure, or a unit within a structure, that is not intended to be moved. This includes single-family homes (inclusive of manufactured housing), townhomes and apartments.

  • Not Eligible

    Recreational vehicles or homes on wheels and properties used for commercial purposes

    If you are aware of any pre-existing conditions, defects or deficiencies with your interior plumbing and drainage system prior to enrollment

  • Exclusions

    Appliances, fittings and fixtures; pumps or grinders; non-conforming drain lines; frozen pipes; fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply

$ 6.49 /mo.
SAVE $6.50/mo.
$12.99/mo. for your first year

Covered Systems:

  • Interior Plumbing
  • Interior Drainage Lines
  • Unlimited benefit amount
  • Interior Plumbing: Unlimited service calls (Unlimited per call)
  • Interior Drainage Lines: Unlimited service calls (Unlimited per call)
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
Important Coverage Information

Frequently asked questions

  • You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).

  • Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.

  • Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year.

  • Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.

  • HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.

*HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from Evansville Water and Sewer Utility and offers this optional service plan as an authorized representative of the service contract provider as stated under each specific plan offering. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from Evansville Water and Sewer Utility. Evansville Water and Sewer Utility and HomeServe entered into a commercial agreement to introduce these plans to Evansville Water and Sewer Utility’s customers.