HomeServe and Dominion Energy Virginia

Dominion Energy has partnered with HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. Dominion Energy and HomeServe entered into an agreement to introduce these plans to Dominion Energy's customers.

Interior Plumbing and Drainage System
Key Plan Details
This illustration shows repairs that are performed on these lines and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit.

Interior Plumbing and Drainage System

SAVE $4.00/mo. for your first year
$ 3.99 PER MONTH
$ 7.99 PER MONTH
Important Coverage Information

Covered Systems

  • Interior Plumbing
  • Interior Drainage Lines

Annual Benefits

  • $5,000 maximum benefit amount
  • 2 calls / $2,500 per call
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs

Covered Repairs

  • Repair/replace burst interior water pipe
  • Unblocking an overflowing toilet or sink due to clogged drains
  • Blocked drain
  • Leaking wax seal

Eligibility

  • Eligible

    An owner of a residential single structure, or a unit within a structure, that is not intended to be moved

  • Not Eligible

    If your property is used for commercial purposes; you know of any current problems with your interior plumbing and drainage lines before enrollment; or your entire interior plumbing and drainage line is shared with a 3rd party or covered by a homeowners’ association or the like

  • Exclusions

    Appliances, fittings and fixtures; vent stacks; pressure reducing valves; backflow prevention devices; pumps or grinders; non-conforming drain lines; frozen pipes; fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

$ 3.99 /mo.
SAVE $4.00/mo.
$7.99/mo. for your first year

Covered Systems:

  • Interior Plumbing
  • Interior Drainage Lines

Annual Benefit Amount:

  • $5,000 maximum benefit amount

Annual Service Calls:

  • 2 calls / $2,500 per call
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
Important Coverage Information
Heating and Cooling Repair Program (Gas/Electric Only)
Key Plan Details
As a homeowner, you are responsible for the heating and cooling systems inside your home, and you will have to arrange and pay for any necessary repairs. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Heating and Cooling Repair Program (Gas/Electric Only)

SAVE $4.98/mo. for your first year
$ 4.97 PER MONTH
$ 9.95 PER MONTH
Important Coverage Information

Covered Systems

  • Electric Central Air Cooling System
  • Gas/Electric Heating System

Annual Benefits

  • Unlimited benefit amount
  • Electric Central Air Cooling System: Multiple service calls up to annual benefit
  • Gas/Electric Heating System: Multiple service calls up to annual benefit
  • Service Call Fee $50
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs

Covered Repairs

  • Fan controls, relays and filter dryer
  • High and low pressure switches
  • Limit controls
  • Refrigerant (excluding maintenance recharges)
  • Air scoops and aquastat
  • Barometric damper
  • Blower motors and assembly
  • Fan and limit controls
  • Fusible links and gas valves
  • Blower motors and assembly

Eligibility

  • Eligible

    An owner of a residential single structure, or a unit within a structure, that is not intended to be moved

  • Not Eligible

    If your property is used for commercial purposes; you know of any current problems with your systems before enrollment; your systems are shared with a 3rd party or covered by a homeowners’ association or the like; or were not installed according to manufacturer specifications; your heat pump/cooling system uses refrigerant which does not meet federal, state, or any other applicable regulatory or code requirements, has non-compliant components, exceeds 5 tons capacity, or is a ductless, ammonia cooling, or window unit; or your heating system is a ductless, radiant floor or ceiling, ultra violet light, geothermal heat pump, steam, boiler, or combination ambient heat/domestic hot water heating unit

  • Exclusions

    Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Heat Pump/Cooling System: Air ducts, air cleaners, air filters, ductwork, registers, asbestos coverings, condenser pads, snow legs; refrigerant leaks in a system that is more than 15 years old; repair or replacement of compressors and indoor or outdoor refrigerant coils outside the manufacturer’s parts warranty period; more than 1 pound of refrigerant; refrigerant conversions. Additional exclusions apply. Heating System: Add-on components including humidifiers, auxiliary components including ductwork, registers and grilles, electronic or electrostatic air filters, electronic zoning systems, flues, equipment casing or enclosures; repair or replacement of heat exchangers outside of the manufacturer’s parts warranty period. Additional exclusions apply.

$ 4.97 /mo.
SAVE $4.98/mo.
$9.95/mo. for your first year

Covered Systems:

  • Electric Central Air Cooling System
  • Gas/Electric Heating System

Annual Benefit Amount:

  • Unlimited benefit amount
  • Electric Central Air Cooling System: Unlimited
  • Gas/Electric Heating System: Unlimited

Annual Service Calls:

  • Electric Central Air Cooling System: Multiple service calls up to annual benefit
  • Gas/Electric Heating System: Multiple service calls up to annual benefit
  • Service Call Fee $50
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
Important Coverage Information
Exterior Water Service Line Coverage
Key Plan Details
As a homeowner, you may be responsible for the water service line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Exterior Water Service Line Coverage

SAVE $2.50/mo. for your first year
$ 2.49 PER MONTH
$ 4.99 PER MONTH
Important Coverage Information

Covered Systems

  • Exterior Water Service Line

Annual Benefits

  • Unlimited benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs

Covered Repairs

Eligibility

  • Eligible

    An owner of both a residential single structure permanently secured to the ground and the land it is located on

  • Not Eligible

    If your property is used for commercial purposes; you know of any current problems with your exterior water service line before enrollment; or your entire exterior water service line is shared with a 3rd party or covered by a homeowners’ association or the like

  • Exclusions

    Branch lines, any tanks or appliances, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

$ 2.49 /mo.
SAVE $2.50/mo.
$4.99/mo. for your first year

Covered Systems:

  • Exterior Water Service Line

Annual Benefit Amount:

  • Unlimited benefit amount

Annual Service Calls:

  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
Important Coverage Information
Water Heater Repair & Replacement
Key Plan Details
As a homeowner, you may be responsible for the water heater in your home, and you may have to arrange and pay for any necessary repairs. Below are some examples of covered water heater components. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Water Heater Repair & Replacement

SAVE $3.48/mo. for your first year
$ 3.47 PER MONTH
$ 6.95 PER MONTH
Important Coverage Information

Covered Systems

  • Gas/Electric Water Heater Repair
  • Gas/Electric Water Heater Replacement

Annual Benefits

  • $1,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • 90-day wait period for water heater replacement
  • One-year guarantee on all covered repairs

Covered Repairs

  • Burner supply tube and assembly
  • Drain and gas valves
  • Pilot light
  • Temperature control
  • Main burner

Eligibility

  • Eligible

    An owner of a residential single structure, or a unit within a structure

  • Not Eligible

    If your property is used for commercial purposes; you know of any current problems with your water heater before enrollment; your entire water heater is shared with a 3rd party or covered by a homeowners’ association or the like; or your water heater is commercial grade, larger than 100 gallons, solar, oil, or combination home heating/domestic hot water unit; or is not installed according to manufacturer specifications

  • Exclusions

    Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

$ 3.47 /mo.
SAVE $3.48/mo.
$6.95/mo. for your first year

Covered Systems:

  • Gas/Electric Water Heater Repair
  • Gas/Electric Water Heater Replacement

Annual Benefit Amount:

  • $1,000 maximum benefit amount

Annual Service Calls:

  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • 90-day wait period for water heater replacement
  • One-year guarantee on all covered repairs
Important Coverage Information
In-Home Electric Repair Program
Key Plan Details
As a homeowner, you may be responsible for the interior electrical system in your home, and you may need to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this system and how much licensed and insured electricians would typically charge. ‡National average repair costs as of December 2024.

In-Home Electric Repair Program

SAVE $2.50/mo. for your first year
$ 2.49 PER MONTH
$ 4.99 PER MONTH
Important Coverage Information

Covered Systems

  • Interior Electrical Line

Annual Benefits

  • Unlimited benefit amount
  • Unlimited service calls (Unlimited per call)
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs

Covered Repairs

  • Breaker panel
  • Fuse box
  • Switches
  • Outlets
  • Disconnect boxes
  • Wiring
  • Breakers

Eligibility

  • Eligible

    An owner of a residential single structure, that is not intended to be moved

  • Not Eligible

    Recreational vehicles and properties used for commercial purposes

    If you are aware of any pre-existing conditions, defects or deficiencies with your interior electrical line prior to enrollment

    If your entire interior electrical line is shared with any third party or covered by a homeowners’, condominium or like association

  • Exclusions

    Appliances; knob and tube wiring; repairs to any section of your interior electrical line that serves a secondary building not attached to your home; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

$ 2.49 /mo.
SAVE $2.50/mo.
$4.99/mo. for your first year

Covered Systems:

  • Interior Electrical Line

Annual Benefit Amount:

  • Unlimited benefit amount

Annual Service Calls:

  • Unlimited service calls (Unlimited per call)
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
Important Coverage Information
Exterior Sewer/Septic Line Coverage
Key Plan Details
As a homeowner, you may be responsible for the sewer/septic line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows the repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Exterior Sewer/Septic Line Coverage

SAVE $3.00/mo. for your first year
$ 2.99 PER MONTH
$ 5.99 PER MONTH
Important Coverage Information

Covered Systems

  • Exterior Sewer/Septic Line
  • Drain Cleaning

Annual Benefits

  • $10,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs

Covered Repairs

  • Locating the blockage or collapse
  • Excavation to expose pipe
  • Pipe replacement or repair
  • Repair or replacement of seals and joints
  • Unblocking
  • Fitting external valves
  • Fusing
  • Welding
  • Pipe cutting

Eligibility

  • Eligible

    An owner of both a residential single structure permanently secured to the ground and the land it is located on

  • Not Eligible

    If your property is used for commercial purposes; you know of any current problems with your exterior sewer/septic line before enrollment; your entire exterior sewer/septic line is shared with a 3rd party or covered by a homeowners’ association or the like; your exterior sewer/septic line previously had roots removed or failed a smoke or dye test, camera inspection or any other proactive test without resolution

  • Exclusions

    Septic/collection tanks; leaching fields; grinder pumps; backflow prevention devices; non-conforming drain lines; branch lines; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

$ 2.99 /mo.
SAVE $3.00/mo.
$5.99/mo. for your first year

Covered Systems:

  • Exterior Sewer/Septic Line
  • Drain Cleaning

Annual Benefit Amount:

  • $10,000 maximum benefit amount

Annual Service Calls:

  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
Important Coverage Information
Gas Line Coverage
Key Plan Details
As a homeowner, you are responsible for the natural gas line in your home, and you will have to arrange and pay for any necessary repairs. This illustration shows the location of your gas line. Note: If you suspect you have a gas leak, please leave the area and call your gas company or 911 immediately. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Gas Line Coverage

SAVE $1.75/mo. for your first year
$ 1.75 PER MONTH
$ 3.50 PER MONTH
Important Coverage Information

Covered Systems

  • Interior Gas Line
  • Exterior Gas Line

Annual Benefits

  • $8,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs

Covered Repairs

  • Replace section of natural gas supply line
  • Repair/replace gas safety shutoff valve
  • Repair section of pipe to your furnace
  • Pressure regulating valve

Eligibility

  • Eligible

    An owner of a residential single structure, or a unit within a structure, that is not intended to be moved

  • Not Eligible

    If your property is used for commercial purposes; you know of any current problems with your gas line before enrollment; or your gas line is shared with a 3rd party or covered by a homeowners’ association or the like

  • Exclusions

    Meter moves or replacements except when required by local code; appliances, fixtures or pressure regulating devices; lines not supplied by a utility; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

$ 1.75 /mo.
SAVE $1.75/mo.
$3.50/mo. for your first year

Covered Systems:

  • Interior Gas Line
  • Exterior Gas Line

Annual Benefit Amount:

  • $8,000 maximum benefit amount

Annual Service Calls:

  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
Important Coverage Information
Surge Help Home Electronics Loss Protection ($1,000 Coverage)
Key Plan Details
With Electrical Surge coverage from HomeServe, you'll be protected if your valuable electrical products fail as a result of an electrical surge up to your benefit amount. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Surge Help Home Electronics Loss Protection ($1,000 Coverage)

$ 2.95 PER MONTH
Important Coverage Information

Covered Systems

  • Surge

Annual Benefits

  • $1,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee

Covered Repairs

  • Refrigerators
  • Clothes washer and dryers
  • Diswashers
  • Blender, mixers, toasters and microwaves
  • Televisions, DVD/Blue ray players and game consoles
  • Window air conditioning units
  • Thermostats and lamps
  • Computer, printers and scanners
  • Handheld devices such as tablets
  • Pool pumps, heating and air conditioning systems
  • Electric gates, garage door openers and electrical vehicle chargers
  • Well pumps and water heaters

Eligibility

  • Eligible

    An owner or renter of a residential single structure, or a unit within a structure, that is not intended to be moved

  • Not Eligible

    If your property is used for commercial purposes; you know of any current problems with your electrical products before enrollment; your electrical products are entirely shared with a 3rd party or covered by a homeowners’ association or the like; or are not installed according to manufacturer specifications

  • Exclusions

    Sump pumps, medical equipment; battery-powered products that cannot be plugged in; electric vehicles; items less than $100; electrical products that cannot be replaced with like kind and quality (e.g. antiques); and expenses recoverable under any product or home warranty. Additional exclusions apply.

$ 2.95 /mo.

Covered Systems:

  • Surge

Annual Benefit Amount:

  • $1,000 maximum benefit amount

Annual Service Calls:

  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
Important Coverage Information
Surge Help Home Electronics Loss Protection ($2,000 Coverage)
Key Plan Details
With Electrical Surge coverage from HomeServe, you'll be protected if your valuable electrical products fail as a result of an electrical surge up to your benefit amount. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Surge Help Home Electronics Loss Protection ($2,000 Coverage)

$ 4.95 PER MONTH
Important Coverage Information

Covered Systems

  • Surge

Annual Benefits

  • $2,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee

Covered Repairs

  • Refrigerators
  • Clothes washer and dryers
  • Diswashers
  • Blender, mixers, toasters and microwaves
  • Televisions, DVD/Blue ray players and game consoles
  • Window air conditioning units
  • Thermostats and lamps
  • Computer, printers and scanners
  • Handheld devices such as tablets
  • Pool pumps, heating and air conditioning systems
  • Electric gates, garage door openers and electrical vehicle chargers
  • Well pumps and water heaters

Eligibility

  • Eligible

    An owner or renter of a residential single structure, or a unit within a structure, that is not intended to be moved

  • Not Eligible

    If your property is used for commercial purposes; you know of any current problems with your electrical products before enrollment; your electrical products are entirely shared with a 3rd party or covered by a homeowners’ association or the like; or are not installed according to manufacturer specifications

  • Exclusions

    Sump pumps, medical equipment; battery-powered products that cannot be plugged in; electric vehicles; items less than $100; electrical products that cannot be replaced with like kind and quality (e.g. antiques); and expenses recoverable under any product or home warranty. Additional exclusions apply.

$ 4.95 /mo.

Covered Systems:

  • Surge

Annual Benefit Amount:

  • $2,000 maximum benefit amount

Annual Service Calls:

  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
Important Coverage Information
Surge Help Home Electronics Loss Protection ($3,000 Coverage)
Key Plan Details
With Electrical Surge Coverage from HomeServe, you'll be protected if your valuable electrical products fail as a result of an electrical surge up to your benefit amount. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Surge Help Home Electronics Loss Protection ($3,000 Coverage)

$ 6.95 PER MONTH
Important Coverage Information

Covered Systems

  • Surge

Annual Benefits

  • $3,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee

Covered Repairs

  • Refrigerators
  • Clothes washers and dryers
  • Dishwashers
  • Blenders, mixers and toasters
  • Microwaves
  • Televisions
  • Window air conditioning units
  • Thermostats and lamps
  • Computers
  • DVD/Blue-ray players and game consoles
  • Printers, scanners and tablets

Eligibility

  • Eligible

    An owner or renter of a residential single structure, or a unit within a structure, that is not intended to be moved may be eligible for coverage

    If you own a multi-family home or multiple housing units, you must provide the specific mailing address for each service agreement you purchase

  • Not Eligible

    You are not eligible if your property is used for commercial purposes

    You know of any current problems with your electrical products before enrollment

    Your electrical products are entirely shared with a 3rd party or covered by a homeowners’ association or the like or are not installed according to manufacturer specifications

  • Exclusions

    Sump pumps, medical equipment; battery-powered products that cannot be plugged in; electric vehicles; items less than $100; electrical products that cannot be replaced with like kind and quality (e.g. antiques); and expenses recoverable under any product or home warranty. Additional exclusions apply.

$ 6.95 /mo.

Covered Systems:

  • Surge

Annual Benefit Amount:

  • $3,000 maximum benefit amount

Annual Service Calls:

  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
Important Coverage Information
Surge Help Home Electronics Loss Protection ($5,000 Coverage)
Key Plan Details
With Electrical Surge coverage from HomeServe, you'll be protected if your valuable electrical products fail as a result of an electrical surge up to your benefit amount. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Surge Help Home Electronics Loss Protection ($5,000 Coverage)

$ 10.95 PER MONTH
Important Coverage Information

Covered Systems

  • Surge

Annual Benefits

  • $5,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee

Covered Repairs

  • Refrigerators
  • Clothes washer and dryers
  • Diswashers
  • Blender, mixers, toasters and microwaves
  • Televisions, DVD/Blue ray players and game consoles
  • Window air conditioning units
  • Thermostats and lamps
  • Computer, printers and scanners
  • Handheld devices such as tablets
  • Pool pumps, heating and air conditioning systems
  • Electric gates, garage door openers and electrical vehicle chargers
  • Well pumps and water heaters

Eligibility

  • Eligible

    An owner or renter of a residential single structure, or a unit within a structure, that is not intended to be moved

  • Not Eligible

    If your property is used for commercial purposes; you know of any current problems with your electrical products before enrollment; your electrical products are entirely shared with a 3rd party or covered by a homeowners’ association or the like; or are not installed according to manufacturer specifications

  • Exclusions

    Sump pumps, medical equipment; battery-powered products that cannot be plugged in; electric vehicles; items less than $100; electrical products that cannot be replaced with like kind and quality (e.g. antiques); and expenses recoverable under any product or home warranty. Additional exclusions apply.

$ 10.95 /mo.

Covered Systems:

  • Surge

Annual Benefit Amount:

  • $5,000 maximum benefit amount

Annual Service Calls:

  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
Important Coverage Information

*HomeServe USA Repair Management Corp. ("HomeServe"), Virginia License #127703, with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from Dominion Energy and offers this optional service plan as an authorized representative of the service contract provider as stated under each individual plan offering.  Your choice of whether to purchase this plan will not affect the price, availability or terms of service from Dominion Energy Virginia. Dominion Energy Virginia and HomeServe entered into a commercial agreement to introduce these plans to Dominion Energy Virginia's customers.