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Find Your Coverage from HomeServe
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With affordable coverage from HomeServe, you:
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Save Money
We foot the bill on covered repairs up to the benefit amount.
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Save time
With access to a 24/7 hotline to schedule a repair, you don’t have to search for trusted repair help.
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Stress Less
Knowing your work is in professional hands and comes with a one-year repair guarantee.*
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Manage More
HomeServe ID puts your account in your hands, anytime, anywhere.
*Tech Protection and Surge Plan repairs are guaranteed for 90 days.
Exterior Water Service Line Coverage
Covered Systems
- Exterior Water Service Line
Annual Benefits
- Unlimited benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Fitting external valves
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fusing
- Welding
- Pipe cutting
- Locating the leak
Eligibility
Eligible
To be eligible, you must own both the residential single structure and the land it is located on
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Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your exterior water service line before enrollment; or your entire exterior water service line is shared with a 3rd party or covered by a homeowners' association or the like
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Exclusions
Frozen lines, branch lines, any tanks or appliances, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Covered Systems:
- Exterior Water Service Line
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
In-Home Gas Line Repair Program
Covered Systems
- Gas Line
Annual Benefits
- $8,000 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Gas lines that branch off before entering your home or exit your home to supply an exterior appliance, shut off valves and appliance connectors
- Leak testing
- Replace section of natural gas supply
- Repair/replace gas safety shutoff valve
- Repair section of pipe to your furnace
- Restoration to any area disturbed by the repair that is on your property and outside your residence. See Terms & Conditions for more information.
Eligibility
Eligible
Owners of a single structure or single housing unit within a structure not intended to be moved that is used and zoned only for residential occupancy, including single-family homes, townhomes, apartments and multi-family homes
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Not Eligible
Recreational vehicles or homes intended to be moved
Properties used for commercial purposes
A Gas Line with a pre-existing condition, defect or deficiency that You are aware of prior to the start of coverage
A Gas Line that is shared with a third party or that is covered by a homeowner’s, condominium or like association
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Exclusions
Meter moves or replacements except when required by local code; appliances, fixtures or pressure regulating devices; lines not supplied by a utility; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Gas Line
Annual Benefit Amount:
- $8,000 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
In-Home Electric Repair Program
Covered Systems
- Interior Electrical Line
Annual Benefits
- Unlimited benefit amount
- Unlimited service calls (Unlimited per call)
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Breaker panel
- Fuse box
- Switches
- Outlets
- Disconnect boxes
- Wiring
- Breakers
Eligibility
Eligible
An owner of a residential single structure, that is not intended to be moved
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Not Eligible
Recreational vehicles and properties used for commercial purposes
If you are aware of any pre-existing conditions, defects or deficiencies with your interior electrical line prior to enrollment
If your entire interior electrical line is shared with any third party or covered by a homeowners’, condominium or like association
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Exclusions
Appliances; knob and tube wiring; repairs to any section of your interior electrical line that serves a secondary building not attached to your home; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Interior Electrical Line
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Unlimited service calls (Unlimited per call)
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Sewer Line Repair Program
Covered Systems
- Exterior Sewer/Septic Line
- Drain Cleaning
Annual Benefits
- $10,000 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Locating the blockage or collapse
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Fusing
- Welding
- Pipe cutting
Eligibility
Eligible
An owner of both a residential single structure permanently secured to the ground and the land it is located on
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Not Eligible
If your property is used for commercial purposes; you know of any current problems with your exterior sewer/septic line before enrollment; your entire exterior sewer/septic line is shared with a 3rd party or covered by a homeowners’ association or the like; your exterior sewer/septic line previously had roots removed or failed a smoke or dye test without resolution
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Exclusions
Septic/collection tanks; leaching fields; grinder pumps; non-conforming drain lines; branch lines; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Exterior Sewer/Septic Line
- Drain Cleaning
Annual Benefit Amount:
- $10,000 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Heating and Cooling Repair Program (Gas/Electric Only)
Covered Systems
- Electric Central Air Cooling System
- Gas/Electric Heating System
- Heat Pump
Annual Benefits
- Unlimited benefit amount
- Unlimited service calls ( per call)
- Service Call Fee $50
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Indoor blower and factory-installed auxiliary heat components
- Compressors or chillers
- Condenser casing, coils, and evaporator coils
- Defrost controls and sensors
Eligibility
Eligible
An owner of a residential single structure, or a unit within a structure, that is not intended to be moved
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Not Eligible
If your property is used for commercial purposes; you know of any current problems with your system before enrollment; your system is shared with a 3rd party or covered by a homeowners’ association or the like; uses refrigerant other than R-22 or similar, R-410a; has non-compliant components; exceeds 5 tons capacity; is an ammonia cooling or window unit; or is not installed according to manufacturer specifications
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Exclusions
Air ducts, air cleaners, air filters, ductwork, registers, asbestos coverings, condensate drain clearing, seasonal turn-ons/turn-offs, condenser pads, snow legs, humidifiers, auxiliary components including ductwork, registers and grilles, electronic and electrostatic air filters, electronic zoning systems, flues, equipment casing and enclosures; boilers; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Covered Systems:
- Electric Central Air Cooling System
- Gas/Electric Heating System
- Heat Pump
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Unlimited service calls ( per call)
- Service Call Fee $50
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Water Heater Repair and Replacement Program (Gas/Electric Only)
Covered Systems
- Gas/Electric Water Heater Repair
- Gas/Electric Water Heater Replacement
Annual Benefits
- $2,000 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- 90-day wait period for water heater replacement
- One-year guarantee on all covered repairs
Covered Repairs
- Pilot light
- Temperature control
- Main burner
- Burner supply tube and assembly
- Drain and gas valves
Eligibility
Eligible
An owner of a residential single structure, or a unit within a structure, that is not intended to be moved
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Not Eligible
If your property is used for commercial purposes; you know of any current problems with your water heater before enrollment; your entire water heater is shared with a 3rd party or covered by a homeowners’ association or the like; or your water heater is commercial grade, larger than 100 gallons, solar, geothermal, oil, rooftop, hanging tank-based, or combination home heating/domestic hot water unit; or is not installed according to manufacturer specifications
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Exclusions
Jacket and interior doors, exhaust venting, expansion tanks, non-flexible water supply and delivery piping, electrical service wiring, damage due to restricted lines or water pressure over 80 P.S.I, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Gas/Electric Water Heater Repair
- Gas/Electric Water Heater Replacement
Annual Benefit Amount:
- $2,000 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- 90-day wait period for water heater replacement
- One-year guarantee on all covered repairs
*HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from Dominion Energy, Inc. and offers this optional service plan as an authorized representative of the service contract provider as stated under each individual plan offering. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from Dominion Energy South Carolina. Dominion Energy, Inc. and HomeServe entered into a commercial agreement to introduce these plans to Dominion Energy, Inc.'s customers.
‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.