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4.6/5 stars on Google

"Very timely service very professional and good service. The best!"
– Arnetta and Gary, Grandview, MO
"Easy to get an appointment and fixed the issue in 1 visit."
- Dennes, Queens Village, NY
"The response was quick and the plumber was able to come out quickly. Couldn't ask for better service."
- Shelly, Cleveland, OH
"The technicians were very thorough and competent; careful in bringing in and removing the equipment. They reamed the drain twice just to ensure it ran well. I am very satisfied with their work ethics. I would highly recommend the company."
- David, Norwalk, IA
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With affordable coverage from HomeServe, you:

  • Save Money

    We foot the bill on covered repairs up to the benefit amount.

  • Save time

    With access to a 24/7 hotline to schedule a repair, you don’t have to search for trusted repair help.

  • Stress Less

    Knowing your work is in professional hands and comes with a one-year repair guarantee.*

  • Manage More

    HomeServe ID puts your account in your hands, anytime, anywhere.

*Tech Protection and Surge Plan repairs are guaranteed for 90 days.

About Des Moines Water Works and HomeServe

Des Moines Water Works has partnered with HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. Des Moines Water Works and HomeServe entered into an agreement to introduce these plans to Des Moines Water Works' customers.

There is a lot to learn with this test Lightbox Description.
Exterior Water Line Select
Key Plan Details

As a homeowner, you may be responsible for the water service line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

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Exterior Water Line Select

$ 7.99 PER MONTH
Important Coverage Information

Covered Systems

  • Exterior Water Service Line
  • Water Loss Reimbursement

Annual Benefits

  • Unlimited benefit amount
  • Exterior Water Service Line: Multiple service calls / Unlimited per call
  • Water Loss Reimbursement: Multiple service calls / $500 per call
  • Service Call Fee: $0
  • 30-day review period
  • One-year guarantee on all covered repairs

Covered Repairs

  • Pipe replacement or repair
  • Repair or replacement of seals and joints
  • Unblocking
  • Fitting external valves
  • Fusing
  • Locating the leak
  • Welding
  • Pipe cutting
  • Backfilling of areas disturbed by repairs
  • Excavation to expose pipe

Eligibility

  • Eligible

    To be eligible, you must own the residential single structure and the land it’s on

  • Not Eligible

    If your home is a recreational vehicle, intended to be moved, or used for commercial purposes

    You know of any current problems with your line at enrollment or your line was not installed per code

    Your entire line is shared with a 3rd party or covered by an association

  • Exclusions

    Any tanks or appliances, lines that have failed a proactive inspection or test when no operational failure has occurred, branch lines, remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.

$ 7.99 /mo.

Covered Systems:

  • Exterior Water Service Line
  • Water Loss Reimbursement

Annual Benefit Amount:

  • Unlimited benefit amount
  • Exterior Water Service Line: Unlimited
  • Water Loss Reimbursement: $500 per covered repair

Annual Service Calls:

  • Exterior Water Service Line: Multiple service calls / Unlimited per call
  • Water Loss Reimbursement: Multiple service calls / $500 per call
  • Service Call Fee: $0
  • 30-day review period
  • One-year guarantee on all covered repairs
Important Coverage Information

*HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from Des Moines Water Works and offers this optional service plan as an authorized representative of the contract providers as stated under each specific product offering. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from Des Moines Water Works. Des Moines Water Works and HomeServe entered into a commercial agreement to introduce this plan to Des Moines Water Works’s customers.

‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.