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SWEPCO has partnered with HomeServe*, an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. SWEPCO and HomeServe entered into an agreement to introduce these plans to SWEPCO's customers.

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Interior Plumbing and Drainage System Coverage
Key Plan Details
This illustration shows repairs that are performed on these lines and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit.

Interior Plumbing and Drainage System Coverage

SAVE $5.25/mo. for your first year
$ 5.24 PER MONTH
$ 10.49 PER MONTH
Important Coverage Information
  • Interior Plumbing
  • Interior Drainage Lines
  • $5,000 maximum benefit amount
  • 2 calls / $2,500 per call
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
  • Blocked drain
  • Leaking wax seal
  • Unblocking an overflowing toilet or sink due to clogged drains

  • Eligible

    To be eligible, you must own the residential single structure or a unit within a structure

  • Not Eligible

    If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your interior plumbing and drainage lines before enrollment; or your entire interior plumbing and drainage line is shared with a 3rd party or covered by a homeowners' association or the like

  • Exclusions

    Non-conforming drain lines; appliances, fittings or fixtures, vent stacks, pressure reducing valves, backflow prevention devices, fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems, pumps, or grinders, frozen pipes and damage from accidents, negligence or otherwise caused by you, wildlife, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.

$ 5.24 /mo.
SAVE $5.25/mo.
$10.49/mo. for your first year

Covered Systems:

  • Interior Plumbing
  • Interior Drainage Lines
  • $5,000 maximum benefit amount
  • 2 calls / $2,500 per call
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
Important Coverage Information
Interior Electrical
Key Plan Details
As a homeowner, you may be responsible for the interior electrical system in your home, and you may need to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this system and how much licensed and insured electricians would typically charge. ‡National average repair costs as of December 2024.

Interior Electrical

SAVE $2.50/mo. for your first year
$ 2.49 PER MONTH
$ 4.99 PER MONTH
Important Coverage Information
  • Interior Electrical Line
  • $2,500 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
  • Breaker panel
  • Fuse box
  • Outlets
  • Switches
  • Disconnect boxes
  • Wiring
  • Breakers

  • Eligible

    To be eligible, you must own the residential single structure or a unit within a structure.

  • Not Eligible

    If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your interior electrical system before enrollment; or your interior electrical system is shared with a 3rd party or covered by a homeowners' association or the like.

  • Exclusions

    Appliances, service entrance conductors, knob and tube wiring, aluminum, or non-standard/non-permanent materials, damage or failure due to disconnection or interruption to the main electrical supply, repair of wiring connected to or any part of the following: doorbells, smoke detectors, garage door systems, and thermostats and similar type systems, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.

$ 2.49 /mo.
SAVE $2.50/mo.
$4.99/mo. for your first year

Covered Systems:

  • Interior Electrical Line
  • $2,500 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
Important Coverage Information
Exterior Water Service Line Plus
Key Plan Details
As a homeowner, you may be responsible for the water service line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Exterior Water Service Line Plus

SAVE $2.50/mo. for your first year
$ 2.49 PER MONTH
$ 4.99 PER MONTH
Important Coverage Information
  • Exterior Water Service Line
  • Pavement/Yard/Landscape Restoration
  • $10,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
  • Repair or replacement of seals and joints
  • Unblocking
  • Fitting external valves
  • Fusing
  • Welding
  • Pipe cutting
  • Locating the leak
  • Exterior Water Service Line Restoration Reimbursement (Up to $1,000 per covered repair)
  • Locating the blockage or collapse
  • Excavation to expose pipe
  • Pipe replacement or repair

  • Eligible

    To be eligible, you must own both the residential single structure and the land it is located on

  • Not Eligible

    If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your exterior water service line before enrollment; or your entire exterior water service line is shared with a 3rd party or covered by a homeowners' association or the like

  • Exclusions

    Frozen lines, branch lines, any tanks or appliances, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.

$ 2.49 /mo.
SAVE $2.50/mo.
$4.99/mo. for your first year

Covered Systems:

  • Exterior Water Service Line
  • Pavement/Yard/Landscape Restoration
  • $10,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
Important Coverage Information
Exterior Sewer/Septic Line Plus Coverage
Key Plan Details
As a homeowner, you may be responsible for the sewer/septic line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows the repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Exterior Sewer/Septic Line Plus Coverage

SAVE $4.50/mo. for your first year
$ 4.49 PER MONTH
$ 8.99 PER MONTH
Important Coverage Information
  • Exterior Sewer/Septic Line
  • Exterior Sewer/Septic Line
  • Pavement/Yard/Landscape Restoration
  • Drain Cleaning
  • Exterior Sewer/Septic Line: Multiple service calls up to annual benefit
  • Exterior Sewer/Septic Line: Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • Locating the blockage or collapse
  • Pipe replacement or repair
  • Repair or replacement of seals and joints
  • Unblocking
  • Fitting external valves
  • Fusing
  • Welding
  • Pipe cutting
  • Excavation to expose pipe
  • Exterior Sewer/Septic Line Restoration Reimbursement (Up to $1,000 per covered repair)

  • Eligible

    To be eligible, you must own both the residential single structure and the land it is located on

  • Not Eligible

    If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your exterior sewer/septic line before enrollment; your entire exterior sewer/septic line is shared with a 3rd party or covered by a homeowners' association or the like; your exterior sewer/septic line previously had roots removed or failed a smoke or dye test, camera inspection or any other proactive test without resolution

  • Exclusions

    Non-conforming drain lines, septic/collection tanks, leaching fields, grinder pumps, branch lines, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.

$ 4.49 /mo.
SAVE $4.50/mo.
$8.99/mo. for your first year

Covered Systems:

  • Exterior Sewer/Septic Line: $10,000
  • Exterior Sewer/Septic Line: $10,000
  • Exterior Sewer/Septic Line: Multiple service calls up to annual benefit
  • Exterior Sewer/Septic Line: Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
Important Coverage Information
Water Heater Repair and Replacement Plan (Gas/Electric Only)
Key Plan Details
As a homeowner, you may be responsible for the water heater in your home, and you may have to arrange and pay for any necessary repairs. Below are some examples of covered water heater components. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Water Heater Repair and Replacement Plan (Gas/Electric Only)

SAVE $4.00/mo. for your first year
$ 3.99 PER MONTH
$ 7.99 PER MONTH
Important Coverage Information
  • Gas/Electric Water Heater Repair
  • Gas/Electric Water Heater Replacement
  • $1,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • 90-day wait period for water heater replacement
  • One-year guarantee on all covered repairs
  • Natural gas system
  • Propane system
  • Electric system
  • Burner supply tube and assembly
  • Drain and gas valves
  • Pilot light
  • Temperature control
  • Main burner

  • Eligible

    To be eligible, you must own the residential single structure or a unit within a structure

  • Not Eligible

    If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your water heater before enrollment; your entire water heater is shared with a 3rdparty or covered by a homeowners' association or the like; or your water heater is commercial grade, larger than 100 gallons, is installed on a roof, or is a tankless, solar, geothermal, oil, electric hybrid, smart system, equipped with Wi-Fi or Bluetooth functionality, hanging tank-based, or combination home heating/domestic hot water unit; or is not installed according to manufacturer specifications

  • Exclusions

    Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible water supply and delivery piping, electrical service wiring, damage due torestricted lines or water pressure over 80 P.S.I, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. For replacement, a change in fuel type is not covered. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.

$ 3.99 /mo.
SAVE $4.00/mo.
$7.99/mo. for your first year

Covered Systems:

  • Gas/Electric Water Heater Repair
  • Gas/Electric Water Heater Replacement
  • $1,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • 90-day wait period for water heater replacement
  • One-year guarantee on all covered repairs
Important Coverage Information
Gas Line Plus
Key Plan Details
As a homeowner, you are responsible for the natural gas line in your home, and you will have to arrange and pay for any necessary repairs. This illustration shows the location of your gas line. Note: If you suspect you have a gas leak, please leave the area and call your gas company or 911 immediately. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Gas Line Plus

SAVE $2.50/mo. for your first year
$ 2.49 PER MONTH
$ 4.99 PER MONTH
Important Coverage Information
  • Interior Gas Line
  • Interior Gas Restoration
  • Exterior Gas Line
  • Exterior Gas Line Restoration
  • $8,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
  • Repair/replace gas safety shutoff valve
  • Repair/Replacement of leaking or broken gas line
  • Replace section of natural gas supply line
  • Restoration to any floor, wall, or ceiling inside your home disturbed by the covered repair

  • Eligible

    To be eligible, you must own the residential single structure or a unit within a structure

  • Not Eligible

    If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your gas line before enrollment; or your gas line is shared with a 3rd party or covered by a homeowners' association or the like

  • Exclusions

    Meter moves or replacements except when required by local code; appliances, fixtures, pressure regulating devices, systems not supplied by a utility or propane provider, restoration of interior surfaces to their original state, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.

$ 2.49 /mo.
SAVE $2.50/mo.
$4.99/mo. for your first year

Covered Systems:

  • $8,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
Important Coverage Information

Frequently asked questions

  • You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).

  • Your plan starts 30 days after your order is processed. You can make a service call immediately after your plan starts. During the initial 30-day waiting period you will receive the Terms and Conditions to help you decide if coverage is right for you.

  • HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.

  • Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.

* HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from Southwestern Electric Power Company and administers this optional service plan, issued by the contract issuer as stated under each specific plan offering. This is a residential contract; it is not an insurance policy and is not regulated or approved by the Texas Department of Insurance. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from Southwestern Electric Power Company. Southwestern Electric Power Company has no direct involvement in and bears no legal responsibility for the HomeServe programs. Southwestern Electric Power Company and HomeServe entered into a commercial agreement to present these plans to Southwestern Electric Power Company’s customers and to provide an option for HomeServe’s monthly charges to be included in customers’ electric bills.