Premier Heat & Cool Plus (Gas/Electric Only)
Covered Systems
- Electric Central Air Cooling System
- Gas/Electric Heating System
- Gas/Electric Water Heater Repair
- Heat Pump
- Heating & Cooling Tune-Up
Annual Benefits
- Unlimited benefit amount
- Electric Central Air Cooling System: Multiple service calls up to annual benefit
- Gas/Electric Heating System: Multiple service calls up to annual benefit
- Gas/Electric Water Heater Repair: Multiple service calls up to annual benefit
- Heating & Cooling Tune-Up: 1 call / 1 Annual Tune-Up per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Refrigerant (excluding maintenance recharges)
- Relays, transformers and valves
- Standard thermostats, transformers and wiring/circuity
- Blower bearings, belts, pulleys, motors, shafts and controls
- Standard air filters and spark ignitors
- Capacitors, equipment fuses and low pressure regulators
- Disconnect fan, limit and rollout switches
- Main and pilot burners, pilot burner generators and thermocouples
- Capacitors and circuit boards
- Internal fuses or breakers
- Condensate pumps
- Condenser motor and fan
- Contactor switches and delay timer
- Fan controls, relays and filter dryer
- High and low pressure switches
- Limit controls
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
Multi-family homes can have no more than 4 housing units
-
Not Eligible
You are not eligible if your home is a recreational vehicle or otherwise intended to be moved
Your property is used for commercial purposes; you know of any current problems with your system(s) before enrollment
Your entire system(s) is shared with a 3rd party or covered by a homeowners’ association or the like; or was not installed according to manufacturer specifications
Water Heater: Water heaters that are commercial grade, greater than 95,000 Btu/hr., larger than 100 gallons, installed on a roof, or are tankless, solar, geothermal, oil, hanging, or combination home heating/domestic hot water are not eligible for this portion of coverage
Heating System: Heating systems with a furnace or boiler that is rated at inputs of 450,000 Btu/hr. or more, or are installed on a roof, through-the-wall, hanging, geothermal heat pump, combination ambient heat/domestic hot water heating, electric or oil units are not eligible for this portion of coverage
Heat Pump/Cooling System: Heat pump/cooling systems that use refrigerant which does not meet federal, state or any other applicable regulatory or code requirements; has non-compliant components; exceeds 5 tons capacity; is installed on a roof, is an ammonia cooling, geothermal heat pump, ductless, window, through the wall or hanging unit are not eligible for this portion of coverage
-
Exclusions
Damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Additional exclusions apply.
Water Heater: Sheet metal work, inspections, seasonal turn on/offs, maintenance work. Damage due to restricted lines or water pressure over 80 P. S. I. Additional exclusions apply.
Heating System: Sheet metal work, inspections, seasonal turn on/offs, maintenance work. Bronze circulators, outdoor thermostats, complete zone valve replacements, more than 3 heating zones. Additional exclusions apply.
Heat Pump/Cooling System: Sheet metal work, inspections, seasonal turn on/offs, maintenance work. Outdoor thermostats, refrigerant. Additional exclusions apply.
Covered Systems:
- Electric Central Air Cooling System
- Gas/Electric Heating System
- Gas/Electric Water Heater Repair
- Heat Pump
- Heating & Cooling Tune-Up
Annual Benefit Amount:
- Unlimited benefit amount
- Electric Central Air Cooling System: Unlimited
- Gas/Electric Heating System: Unlimited
- Gas/Electric Water Heater Repair: Unlimited
- Heating & Cooling Tune-Up: 1 Annual Tune-Up per call
Annual Service Calls:
- Electric Central Air Cooling System: Multiple service calls up to annual benefit
- Gas/Electric Heating System: Multiple service calls up to annual benefit
- Gas/Electric Water Heater Repair: Multiple service calls up to annual benefit
- Heating & Cooling Tune-Up: 1 call / 1 Annual Tune-Up per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Premier Heat Plus (Gas/Electric Only)
SAVE $13.50/mo. for your first yearCovered Systems
- Gas/Electric Heating System
- Gas/Electric Heating System Tune-Up
- Gas/Electric Water Heater Repair
Annual Benefits
- Unlimited benefit amount
- Gas/Electric Heating System: Multiple service calls up to annual benefit
- Gas/Electric Heating System Tune-Up: 1 call / 1 Annual Tune-Up per call
- Gas/Electric Water Heater Repair: Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Relays, spill switches and transformers
- Air scoops and aquastat
- Barometric damper
- Belts and pulleys
- Blower motors and assembly
- Circuit boards and circulators
- ECO safeties
- Fan and limit controls
- Fusible links and gas valves
- Ignition controls
- Inducted draft motor
- Blower and low water cutoff
- Main and pilot burners
- Pilots and thermocouples
- Pressure switch and regulator valves
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
Multi-family homes can have no more than 4 housing units
-
Not Eligible
You are not eligible if your home is a recreational vehicle or otherwise intended to be moved
Your property is used for commercial purposes; you know of any current problems with your system(s) before enrollment
Your entire system(s) is shared with a 3rd party or covered by a homeowners’ association or the like; or was not installed according to manufacturer specifications
Water Heater: Water heaters that are commercial grade, greater than 95,000 Btu/hr., larger than 100 gallons, installed on a roof, or are tankless, solar, geothermal, oil, hanging, or combination home heating/domestic hot water are not eligible for this portion of coverage
Heating System: Heating systems with a furnace or boiler that is rated at inputs of 450,000 Btu/hr. or more, or are installed on a roof, through-the-wall, hanging, geothermal heat pump, combination ambient heat/domestic hot water heating, electric or oil units are not eligible for this portion of coverage
-
Exclusions
Damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Additional exclusions apply.
Water Heater: Sheet metal work, inspections, seasonal turn on/offs, maintenance work. Damage due to restricted lines or water pressure over 80 P. S. I. Additional exclusions apply.
Heating System: Sheet metal work, inspections, seasonal turn on/offs, maintenance work. Bronze circulators, outdoor thermostats, complete zone valve replacements, more than 3 heating zones. Additional exclusions apply.
Covered Systems:
- Gas/Electric Heating System
- Gas/Electric Heating System Tune-Up
- Gas/Electric Water Heater Repair
Annual Benefit Amount:
- Unlimited benefit amount
- Gas/Electric Heating System: Unlimited
- Gas/Electric Heating System Tune-Up: 1 Annual Tune-Up per call
- Gas/Electric Water Heater Repair: Unlimited
Annual Service Calls:
- Gas/Electric Heating System: Multiple service calls up to annual benefit
- Gas/Electric Heating System Tune-Up: 1 call / 1 Annual Tune-Up per call
- Gas/Electric Water Heater Repair: Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Premier Heat (Gas/Electric Only)
SAVE $9.00/mo. for your first yearCovered Systems
- Gas/Electric Heating System
- Gas/Electric Water Heater Repair
Annual Benefits
- Unlimited benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Air scoops and aquastat
- Barometric damper
- Belts and pulleys
- Blower motors and assembly
- Circuit boards and circulators
- ECO safeties
- Fan and limit controls
- Fusible links and gas valves
- Ignition controls
- Inducted draft motor
- Blower and low water cutoff
- Main and pilot burners
- Pilots and thermocouples
- Pressure switch and regulator valves
- Relays, spill switches and transformers
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
Multi-family homes can have no more than 4 housing units
-
Not Eligible
Heating System: Heating systems with a furnace or boiler that is rated at inputs of 450,000 Btu/hr. or more, or are installed on a roof, through-the-wall, hanging, geothermal heat pump, combination ambient heat/domestic hot water heating, electric or oil units are not eligible for this portion of coverage
You are not eligible if your home is a recreational vehicle or otherwise intended to be moved
Your property is used for commercial purposes; you know of any current problems with your system(s) before enrollment
Your entire system(s) is shared with a 3rd party or covered by a homeowners’ association or the like; or was not installed according to manufacturer specifications
Water Heater: Water heaters that are commercial grade, greater than 95,000 Btu/hr., larger than 100 gallons, installed on a roof, or are tankless, solar, geothermal, oil, hanging, or combination home heating/domestic hot water are not eligible for this portion of coverage
-
Exclusions
Damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Additional exclusions apply.
Water Heater: Sheet metal work, inspections, seasonal turn on/offs, maintenance work. Damage due to restricted lines or water pressure over 80 P. S. I. Additional exclusions apply.
Heating System: Sheet metal work, inspections, seasonal turn on/offs, maintenance work. Bronze circulators, outdoor thermostats, complete zone valve replacements, more than 3 heating zones. Additional exclusions apply.
Covered Systems:
- Gas/Electric Heating System
- Gas/Electric Water Heater Repair
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Premier Cool
SAVE $7.50/mo. for your first yearCovered Systems
- Electric Central Air Cooling System
- Heat Pump
Annual Benefits
- Unlimited benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Capacitors
- Circuit boards
- Internal fuses
- Breakers
- Condensate pumps
- Condenser motor
- Condenser fan
- Contactor switches
- Delay timer
- Fan controls
- Fan relays
- Filter dryer
- High and low pressure switches
- Limit controls
- Transformers
- Valves
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
Multi-family homes can have no more than 4 housing units
-
Not Eligible
You are not eligible if your home is a recreational vehicle or otherwise intended to be moved
Your property is used for commercial purposes or you know of any current problems with your system before enrollment
Your system is shared with a 3rd party or covered by a homeowners’ association or the like
Your system uses refrigerant which does not meet federal, state or any other applicable regulatory or code requirements; has non-compliant components; exceeds 5 tons capacity; is installed on a roof, is an ammonia cooling, geothermal heat pump, ductless, window, through the wall or hanging unit; or is not installed according to manufacturer specifications
-
Exclusions
Outdoor thermostats, refrigerant, sheet metal work, inspections, seasonal turn on/offs, maintenance work and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Electric Central Air Cooling System
- Heat Pump
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Premier Cool Plus
SAVE $11.00/mo. for your first yearCovered Systems
- Electric Central Air Cooling System
- Electric Central Air Cooling System Tune-Up
- Heat Pump
Annual Benefits
- Unlimited benefit amount
- Electric Central Air Cooling System: Multiple service calls up to annual benefit
- Electric Central Air Cooling System Tune-Up: 1 call / 1 Annual Tune-Up per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Capacitors
- Circuit boards
- Internal fuses
- Breakers
- Condensate pumps
- Condenser motor
- Condenser fan
- Contactor switches
- Delay timer
- Fan controls
- Fan relays
- Filter dryer
- High and low pressure switches
- Limit controls
- Transformers
- Valves
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
Multi-family homes can have no more than 4 housing units
-
Not Eligible
You are not eligible if your home is a recreational vehicle or otherwise intended to be moved
Your property is used for commercial purposes or you know of any current problems with your system before enrollment
Your system is shared with a 3rd party or covered by a homeowners’ association or the like
Your system uses refrigerant which does not meet federal, state or any other applicable regulatory or code requirements; has non-compliant components; exceeds 5 tons capacity; is installed on a roof, is an ammonia cooling, geothermal heat pump, ductless, window, through the wall or hanging unit; or is not installed according to manufacturer specifications
-
Exclusions
Outdoor thermostats, refrigerant, sheet metal work, inspections, seasonal turn on/offs, maintenance work and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Electric Central Air Cooling System
- Electric Central Air Cooling System Tune-Up
- Heat Pump
Annual Benefit Amount:
- Unlimited benefit amount
- Electric Central Air Cooling System: Unlimited
- Electric Central Air Cooling System Tune-Up: 1 Annual Tune-Up per call
Annual Service Calls:
- Electric Central Air Cooling System: Multiple service calls up to annual benefit
- Electric Central Air Cooling System Tune-Up: 1 call / 1 Annual Tune-Up per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Heat Pump/Cooling System and Heating System Maintenance Plan
SAVE $8.00/mo. for your first yearCovered Systems
- Electric Central Air Cooling System Tune-Up
- Gas/Electric Heating System Tune-Up
- HVAC Repair Access
Annual Benefits
- 1 Annual Combined Maintenance Visit maximum benefit amount
- Electric Central Air Cooling System Tune-Up: 1 call / 1 Annual Combined Maintenance Visit per call
- Gas/Electric Heating System Tune-Up: 1 call / 1 Annual Combined Maintenance Visit per call
- HVAC Repair Access: Unlimited service calls (Unlimited per call)
- Service Call Fee: $0
- One-year guarantee on all covered repairs
Covered Repairs
- High and low pressure switches
- Limit controls
- Refrigerant (excluding maintenance recharges)
- Relays, transformers and valves
- Standard thermostats, transformers and wiring/circuity
- Blower bearings, belts, pulleys, motors, shafts and controls
- Standard air filters and spark ignitors
- Capacitors, equipment fuses and low pressure regulators
- Disconnect fan, limit and rollout switches
- Main and pilot burners, pilot burner generators and thermocouples
- Capacitors and circuit boards
- Internal fuses or breakers
- Condensate pumps
- Condenser motor and fan
- Contactor switches and delay timer
- Fan controls, relays and filter dryer
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
Multi-family homes can have no more than 4 housing units
-
Not Eligible
You are not eligible if your home is a recreational vehicle or otherwise intended to be moved
Your property is used for commercial purposes or you know of any current problems with your systems before enrollment
Your systems are shared with a 3rd party or covered by a homeowners’ association or the like; or were not installed according to manufacturer specifications
Heat Pump/Cooling System: Your heat pump/cooling system uses refrigerant which does not meet federal, state or any other applicable regulatory or code requirements; has non-compliant components; exceeds 5 tons capacity; is installed on a roof, is an ammonia cooling, geothermal heat pump, ductless, window, through the wall or hanging unit
Heating System:Your heating system has a furnace or boiler rated at inputs of 450,000 Btu/hr. or more; is installed on a roof, is a through-the-wall, hanging, geothermal heat pump, combination ambient heat/domestic hot water heating, electric or oil unit
-
Exclusions
Assessing, remediating or abating mold or other hazardous materials or notifying you of any mold or other hazardous materials that may be present in your home. Any sheet metal work. Repair or replacement of any sections or parts of your systems. Repair Access: The cost of any labor or parts.
Covered Systems:
- Electric Central Air Cooling System Tune-Up
- Gas/Electric Heating System Tune-Up
- HVAC Repair Access
Annual Benefit Amount:
- 1 Annual Combined Maintenance Visit maximum benefit amount
- Electric Central Air Cooling System Tune-Up: 1 Annual Combined Maintenance Visit
- Gas/Electric Heating System Tune-Up: 1 Annual Combined Maintenance Visit
- HVAC Repair Access: 15% Off Repairs
Annual Service Calls:
- Electric Central Air Cooling System Tune-Up: 1 call / 1 Annual Combined Maintenance Visit per call
- Gas/Electric Heating System Tune-Up: 1 call / 1 Annual Combined Maintenance Visit per call
- HVAC Repair Access: Unlimited service calls (Unlimited per call)
- Service Call Fee: $0
- One-year guarantee on all covered repairs
Premier Repair Access Plus
Covered Systems
- Electric Central Air Cooling System Tune-Up
- Gas/Electric Heating System Tune-Up
- HVAC Repair Access
Annual Benefits
- 1 Heating or Cooling System Tune-Up maximum benefit amount
- Heating or Cooling System Tune-Up: 1 calls
- Service Call Fee: $0
- One-year guarantee on all covered repairs
Covered Repairs
- Multi-point Professional Heating or Cooling Tune-Up
- 15% off discount on parts and labor for all heating, cooling and water heater repairs
- 24-Hour Emergency Repair Hotline Access
Eligibility
Eligible
An owner of a natural gas-fired central heating systems, natural gas or electric water heaters, or electric central air conditioning cooling systems may be eligible
If you own multiple heating/cooling systems, you must purchase a Membership for each individual system
-
Not Eligible
Ductless cooling systems and the following high efficiency heating systems are not eligible: Baxi Luna, Bosch Greenstar, Buderus GB, Burnham Alpine and Freedom, Lochinvar Knight, Munchkin, Navien, NTI Trinity, Slant/Fin CHS, Triangle Tube or Weil-McLain Ultra
-
Exclusions
High efficiency systems: Baxi Luna, Bosch Greenstar, Buderus GB, Burnham Alpine and Freedom, Lochinvar Knight, Munchkin, Navien, NTI Trinity, Slant/Fin CHS, Triangle Tube or Weil-McLain Ultra (Heating System), your electric central airconditioning system excluding ductless systems (Cooling System) or your natural gas or electric water heater (Water Heater).
Covered Systems:
- Electric Central Air Cooling System Tune-Up
- Gas/Electric Heating System Tune-Up
- HVAC Repair Access
Annual Benefit Amount:
- 1 Heating or Cooling System Tune-Up maximum benefit amount
Annual Service Calls:
- Heating or Cooling System Tune-Up: 1 calls
- Service Call Fee: $0
- One-year guarantee on all covered repairs
Exterior Water Service Line Plus Restoration
SAVE $3.00/mo. for your first yearCovered Systems
- Exterior Water Service Line
- Pavement/Yard/Landscape Restoration
Annual Benefits
- $7,000 maximum benefit amount
- Exterior Water Service Line: Multiple service calls up to annual benefit
- Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Unblocking
- Fitting external valves
- Fusing
- Locating the leak
- Welding
- Pipe cutting
- Backfilling of areas disturbed by repairs
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
Eligibility
Eligible
To be eligible, you must own both the residential single structure and the land it is located on
-
Not Eligible
You are not eligible if your home is a recreational vehicle or otherwise intended to be moved
Your property is used for commercial purposes
You know of any current problems with your exterior water service line before enrollment
Your entire exterior water service line is shared with a 3rd party or covered by a homeowners’ association or the like
-
Exclusions
Frozen lines, branch lines, any tanks or appliances, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Covered Systems:
- Exterior Water Service Line
- Pavement/Yard/Landscape Restoration
Annual Benefit Amount:
- $7,000 maximum benefit amount
- Exterior Water Service Line: $7,000
- Pavement/Yard/Landscape Restoration: $1,000 per covered repair
Annual Service Calls:
- Exterior Water Service Line: Multiple service calls up to annual benefit
- Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Exterior Sewer/Septic Line Plus Restoration
SAVE $4.50/mo. for your first yearCovered Systems
- Exterior Sewer/Septic Line
- Pavement/Yard/Landscape Restoration
- Drain Cleaning
- Grinder Pump
Annual Benefits
- $7,000 maximum benefit amount
- Exterior Sewer/Septic Line: Multiple service calls up to annual benefit
- Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Locating the blockage or collapse
- Unblocking
- Excavation to expose pipe
- Fitting external valves
- Pipe replacement or repair
- Fusing
- Repair or replacement of seals and joints
- Welding
- Pipe cutting
- Backfilling of areas disturbed by repairs
Eligibility
Eligible
To be eligible, you must own both the residential single structure and the land it is located on
-
Not Eligible
You are not eligible if your home is a recreational vehicle or otherwise intended to be moved
Your property is used for commercial purposes or you know of any current problems with your exterior sewer/septic line before enrollment
Your entire exterior sewer/septic line is shared with a 3rd party or covered by a homeowners’ association or the like
Your exterior sewer/septic line previously had roots removed or failed a smoke or dye test, camera inspection or any other proactive test without resolution
-
Exclusions
Non-conforming drain lines, septic/collection tanks, leaching fields, branch lines, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Covered Systems:
- Exterior Sewer/Septic Line
- Pavement/Yard/Landscape Restoration
- Drain Cleaning
- Grinder Pump
Annual Benefit Amount:
- $7,000 maximum benefit amount
- Exterior Sewer/Septic Line: $7,000
- Pavement/Yard/Landscape Restoration: $1,000 per covered repair
Annual Service Calls:
- Exterior Sewer/Septic Line: Multiple service calls up to annual benefit
- Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Interior Plumbing & Drainage System
SAVE $6.50/mo. for your first yearCovered Systems
- Interior Plumbing
- Interior Drainage Lines
Annual Benefits
- $5,000 maximum benefit amount
- 2 calls / $2,500 per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Blocked drain
- Repair/replace burst interior water pipe
- Leaking supply pipe to hot water heater
- Unblocking an overflowing toilet or sink due to clogged drains
- Leaking wax seal
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
-
Not Eligible
You are not eligible if your home is a recreational vehicle or otherwise intended to be moved
Your property is used for commercial purposes or you know of any current problems with your interior plumbing and drainage lines before enrollment
Your entire interior plumbing and drainage line is shared with a 3rd party or covered by a homeowners’ association or the like
-
Exclusions
Non-conforming drain lines; appliances, fittings or fixtures, vent stacks, pressure reducing valves, backflow prevention devices, fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems, pumps, or grinders, frozen pipes and damage from accidents, negligence or otherwise caused by you, wildlife, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Covered Systems:
- Interior Plumbing
- Interior Drainage Lines
Annual Benefit Amount:
- $5,000 maximum benefit amount
Annual Service Calls:
- 2 calls / $2,500 per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Gas Line Plus Additional Restoration
SAVE $2.50/mo. for your first yearCovered Systems
- Interior Gas Line
- Interior Gas Restoration
- Exterior Gas Line
- Exterior Gas Line Restoration
Annual Benefits
- Unlimited benefit amount
- Interior Gas Restoration: Multiple service calls / $500 per call
- Exterior Gas Line Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Replace section of natural gas supply line
- Repair/replace gas safety shutoff valve
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
If your gas line extends beyond the walls of your home, you must own the land on which it is located
-
Not Eligible
You are not eligible if your home is a recreational vehicle or otherwise intended to be moved
Your property is used for commercial purposes or you know of any current problems with your gas line before enrollment
Your gas line is shared with a 3rd party or covered by a homeowners’ association or the like
-
Exclusions
Meter moves or replacements except when required by local code; appliances, fixtures, systems not supplied by a utility or propane provider, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Additional exclusions apply. Restoration does not cover replacement of any artificial grass or plants, restoration to water structures, pastures, wooded areas, or restoration of interior surfaces to their original state.
Covered Systems:
- Interior Gas Line
- Interior Gas Restoration
- Exterior Gas Line
- Exterior Gas Line Restoration
Annual Benefit Amount:
- Unlimited benefit amount
- Interior Gas Restoration: $500 per covered repair
- Exterior Gas Line Restoration: $1,000 per covered repair
Annual Service Calls:
- Interior Gas Restoration: Multiple service calls / $500 per call
- Exterior Gas Line Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Gas Dryer
Covered Systems
- Clothes Dryer
Annual Benefits
- Unlimited benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
Covered Repairs
- Ignitors and insulated brackets
- Ignition systems
- Belts, pulleys, and motors
- Impeller
- Thermostat, and timer controls
- Gas valves
- Limit disk, and limit controls
- Heating elements high and low wattage
Eligibility
Eligible
An owner of a residential single structure, or a unit within a structure, that is not intended to be moved may be eligible for coverage
If you do not buy a plan for every electric, natural gas or propane clothes dryer you own, you must designate at enrollment the dryer your plan covers, or the plan will cover the dryer for which you make a service call
If you own a multi-family home or multiple housing units, you must provide the specific mailing address for each service agreement you purchase
-
Not Eligible
You are not eligible if your property is used for commercial purposes
You know of any current problems with your dryer before enrollment
Your entire dryer system is shared with a 3rd party or covered by a homeowners’ association or the like
-
Exclusions
Single unit and stackable washers and dryers; LG and Neptune dryers; combination and stackable washer/dryer units; dryers with touch pads or digital controls; vent pipe, drum, appliance connectors, finish defects; hardware such as springs, hinges, gaskets, glass on door; all parts not listed as covered; pre-existing conditions; accidents and damage or negligence caused by you or others. Additional exclusions apply.
Covered Systems:
- Clothes Dryer
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
Gas Range
Covered Systems
- Range
Annual Benefits
- Unlimited benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
Covered Repairs
- Burner valves/controls
- Igniters, tubing and flame spreaders
- Flame switches and spark modules
- Regulator and circuit boards
- Micro switches and oven safety valve
Eligibility
Eligible
An owner of a residential single structure, or a unit within a structure, that is not intended to be moved may be eligible for coverage
If you do not buy a plan for every gas range you own, you must designate at enrollment the gas range your plan covers, or the plan will cover the first gas range for which you make a service call
If you own a multi-family home or multiple housing units, you must provide the specific mailing address for each service agreement you purchase
-
Not Eligible
You are not eligible if your property is used for commercial purposes
You know of any current problems with your natural gas or propane system (Gas Range System) before enrollment before enrollment
Your entire gas range system is shared with a 3rd party or covered by a homeowners’ association or the like
-
Exclusions
Jenn-Air, Maytag Sealed Burners and Thermador Corporation Systems; convection ovens and anything other than a standard residential four burner unit and standard, single cavity ovens; drip pans, appliance connectors, glass tops, panels and trim; hardware such as springs, hinges, gaskets, glass on door; pre-existing conditions; accidents and damage or negligence caused by you or others. Additional exclusions apply.
Covered Systems:
- Range
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
Tankless Water Heater Repair
Covered Systems
- Gas/Electric Water Heater Repair
Annual Benefits
- Unlimited benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Pilot light
- Temperature control
- Main burner
- Burner supply tube and assembly
- Drain and gas valves
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
-
Not Eligible
You are not eligible if your home is a recreational vehicle or otherwise intended to be moved
Your property is used for commercial purposes or you know of any current problems with your tankless water heater before enrollment
Your entire tankless water heater is shared with a 3rd party or covered by a homeowners’ association or the like
Your tankless water heater is commercial grade, larger than 100 gallons, is installed on a roof, or is a geothermal, oil, electric hybrid, hanging tank-based, or combination home heating/domestic hot water unit; or is not installed according to manufacturer specifications
-
Exclusions
Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible water supply and delivery piping, electrical service wiring, damage due to restricted lines or water pressure over 80 P.S.I, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Gas/Electric Water Heater Repair
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Water Heater Repair (Gas/Electric Only)
SAVE $3.25/mo. for your first yearCovered Systems
- Gas/Electric Water Heater Repair
Annual Benefits
- Unlimited benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Pilot light
- Temperature control
- Main burner
- Burner supply tube and assembly
- Drain and gas valves
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
-
Not Eligible
You are not eligible if your home is a recreational vehicle or otherwise intended to be moved
Your property is used for commercial purposes or you know of any current problems with your water heater before enrollment
Your entire water heater is shared with a 3rd party or covered by a homeowners’ association or the like
Your water heater is commercial grade, larger than 100 gallons, is installed on a roof, or is a tankless, geothermal, oil, electric hybrid, hanging tank-based, or combination home heating/domestic hot water unit; or is not installed according to manufacturer specifications
-
Exclusions
Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible water supply and delivery piping, electrical service wiring, damage due to restricted lines or water pressure over 80 P.S.I, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Gas/Electric Water Heater Repair
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Interior Electrical
SAVE $2.50/mo. for your first yearCovered Systems
- Interior Electrical Line
Annual Benefits
- $2,500 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Covered Repairs
- Breaker panel
- Fuse box
- Switches
- Outlets
- Disconnect boxes
- Wiring
- Breakers
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
-
Not Eligible
You are not eligible if your home is a recreational vehicle or otherwise intended to be moved
Your property is used for commercial purposes or you know of any current problems with your interior electrical system before enrollment
Your interior electrical system is shared with a 3rd party or covered by a homeowners’ association or the like
-
Exclusions
Appliances, service entrance conductors, knob and tube wiring, aluminum, or non-standard/non-permanent materials, damage or failure due to disconnection or interruption to the main electrical supply, repair of wiring connected to or any part of the following: doorbells, smoke detectors, garage door systems, and thermostats and similar type systems, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Covered Systems:
- Interior Electrical Line
Annual Benefit Amount:
- $2,500 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Ductless System Repair Access Plus (1 Air Handler)
Covered Systems
- Ductless Tune-Up
- HVAC Repair Access
Annual Benefits
- Ductless Tune-Up: 1 call / 1 Annual Tune-Up per call per call
- HVAC Repair Access: Unlimited service calls (Unlimited per call)
- Service Call Fee: $0
- One-year guarantee on all covered repairs
Covered Repairs
- Multi-point professional Ductless (1 Condenser/1 Air Handler) Tune-Up
- 15% discount on repairs performed on your electric or natural gas water heater, heating system and cooling system
- 24-Hour Emergency Repair Hotline Access
Eligibility
Eligible
An owner of a residential single structure, or a unit within a structure, that is not intended to be moved may be eligible for coverage
If you own a multifamily residence, you must provide the specific unit mailing address for each service agreement you purchase
-
Not Eligible
You are not eligible if your property is used for commercial purposes, your system is shared with a 3rd party, or covered by a homeowners’ association or the like, or is not installed according to manufacturer specifications
If you have a water heater that is commercial grade, propane or oil
If you have a cooling system that uses refrigerant other than R-22 or similar, R-410a, or has non-compliant components
If you have a heating system with a furnace or boiler that is rated at inputs of 450,000 Btu/hr. or more, or with an Annual Fuel Utilization Efficiency rating of more than 94%
-
Exclusions
Assessing, remediating or abating mold or notifying you of any mold that may be present in your home, any work not included in the Tune-Up is not covered and we have no obligation associated with other repairs or maintenance.
Ductless Tune-Up: Any work that is not expressly stated in the service agreement, assessing, remediating or abating mold or notifying uou of any mold that may be present in your home and any work not included in the Tune-Up is not covered.
Repair Access: The cost of any labor or parts.
Covered Systems:
- Ductless Tune-Up
- HVAC Repair Access
Annual Benefit Amount:
- Ductless Tune-Up: 1 Annual Tune-Up per call
- HVAC Repair Access: 15% Off Repairs
Annual Service Calls:
- Ductless Tune-Up: 1 call / 1 Annual Tune-Up per call per call
- HVAC Repair Access: Unlimited service calls (Unlimited per call)
- Service Call Fee: $0
- One-year guarantee on all covered repairs
Ductless System Repair Access Plus (2 Air Handlers)
Covered Systems
- Ductless Tune-Up
- HVAC Repair Access
Annual Benefits
- Ductless Tune-Up: 1 call / 1 Annual Tune-Up per call per call
- HVAC Repair Access: Unlimited service calls (Unlimited per call)
- Service Call Fee: $0
- One-year guarantee on all covered repairs
Covered Repairs
- Multi-point professional Ductless (1 Condenser/2 Air Handler) Tune-Up
- 15% discount on repairs performed on your electric or natural gas water heater, heating system and cooling system
- 24-Hour Emergency Repair Hotline Access
Eligibility
Eligible
An owner of a residential single structure, or a unit within a structure, that is not intended to be moved may be eligible for coverage
If you own a multifamily residence, you must provide the specific unit mailing address for each service agreement you purchase
-
Not Eligible
You are not eligible if your property is used for commercial purposes, your system is shared with a 3rd party, or covered by a homeowners’ association or the like, or is not installed according to manufacturer specifications
If you have a water heater that is commercial grade, propane or oil
If you have a cooling system that uses refrigerant other than R-22 or similar, R-410a, or has non-compliant components
If you have a heating system with a furnace or boiler that is rated at inputs of 450,000 Btu/hr. or more, or with an Annual Fuel Utilization Efficiency rating of more than 94%
-
Exclusions
Assessing, remediating or abating mold or notifying you of any mold that may be present in your home, any work not included in the Tune-Up is not covered and we have no obligation associated with other repairs or maintenance.
Ductless Tune-Up: Any work that is not expressly stated in the service agreement, assessing, remediating or abating mold or notifying uou of any mold that may be present in your home and any work not included in the Tune-Up is not covered.
Repair Access: The cost of any labor or parts.
Covered Systems:
- Ductless Tune-Up
- HVAC Repair Access
Annual Benefit Amount:
- Ductless Tune-Up: 1 Annual Tune-Up per call
- HVAC Repair Access: 15% Off Repairs
Annual Service Calls:
- Ductless Tune-Up: 1 call / 1 Annual Tune-Up per call per call
- HVAC Repair Access: Unlimited service calls (Unlimited per call)
- Service Call Fee: $0
- One-year guarantee on all covered repairs
Ductless System Repair Access Plus (3 Air Handlers)
Covered Systems
- Ductless Tune-Up
- HVAC Repair Access
Annual Benefits
- Ductless Tune-Up: 1 call / 1 Annual Tune-Up per call per call
- HVAC Repair Access: Unlimited service calls (Unlimited per call)
- Service Call Fee: $0
- One-year guarantee on all covered repairs
Covered Repairs
- Multi-point professional Ductless (1 Condenser/3 Air Handler) Tune-Up
- 15% discount on repairs performed on your electric or natural gas water heater, heating system and cooling system
- 24-Hour Emergency Repair Hotline Access
Eligibility
Eligible
An owner of a residential single structure, or a unit within a structure, that is not intended to be moved may be eligible for coverage
If you own a multifamily residence, you must provide the specific unit mailing address for each service agreement you purchase
-
Not Eligible
You are not eligible if your property is used for commercial purposes, your system is shared with a 3rd party, or covered by a homeowners’ association or the like, or is not installed according to manufacturer specifications
If you have a water heater that is commercial grade, propane or oil
If you have a cooling system that uses refrigerant other than R-22 or similar, R-410a, or has non-compliant components
If you have a heating system with a furnace or boiler that is rated at inputs of 450,000 Btu/hr. or more, or with an Annual Fuel Utilization Efficiency rating of more than 94%
-
Exclusions
Assessing, remediating or abating mold or notifying you of any mold that may be present in your home, any work not included in the Tune-Up is not covered and we have no obligation associated with other repairs or maintenance.
Ductless Tune-Up: Any work that is not expressly stated in the service agreement, assessing, remediating or abating mold or notifying uou of any mold that may be present in your home and any work not included in the Tune-Up is not covered.
Repair Access: The cost of any labor or parts.
Covered Systems:
- Ductless Tune-Up
- HVAC Repair Access
Annual Benefit Amount:
- Ductless Tune-Up: 1 Annual Tune-Up per call
- HVAC Repair Access: 15% Off Repairs
Annual Service Calls:
- Ductless Tune-Up: 1 call / 1 Annual Tune-Up per call per call
- HVAC Repair Access: Unlimited service calls (Unlimited per call)
- Service Call Fee: $0
- One-year guarantee on all covered repairs
Ductless System Repair Access Plus (4 Air Handlers)
Covered Systems
- Ductless Tune-Up
- HVAC Repair Access
Annual Benefits
- Ductless Tune-Up: 1 call / 1 Annual Tune-Up per call per call
- HVAC Repair Access: Unlimited service calls (Unlimited per call)
- Service Call Fee: $0
- One-year guarantee on all covered repairs
Covered Repairs
- Multi-point professional Ductless (1 Condenser/4 Air Handler) Tune-Up
- 15% discount on repairs performed on your electric or natural gas water heater, heating system and cooling system
- 24-Hour Emergency Repair Hotline Access
Eligibility
Eligible
An owner of a residential single structure, or a unit within a structure, that is not intended to be moved may be eligible for coverage
If you own a multifamily residence, you must provide the specific unit mailing address for each service agreement you purchase
-
Not Eligible
If you have a heating system with a furnace or boiler that is rated at inputs of 450,000 Btu/hr. or more, or with an Annual Fuel Utilization Efficiency rating of more than 94%
You are not eligible if your property is used for commercial purposes, your system is shared with a 3rd party, or covered by a homeowners’ association or the like, or is not installed according to manufacturer specifications
If you have a water heater that is commercial grade, propane or oil
If you have a cooling system that uses refrigerant other than R-22 or similar, R-410a, or has non-compliant components
-
Exclusions
Assessing, remediating or abating mold or notifying you of any mold that may be present in your home, any work not included in the Tune-Up is not covered and we have no obligation associated with other repairs or maintenance.
Ductless Tune-Up: Any work that is not expressly stated in the service agreement, assessing, remediating or abating mold or notifying uou of any mold that may be present in your home and any work not included in the Tune-Up is not covered.
Repair Access: The cost of any labor or parts.
Covered Systems:
- Ductless Tune-Up
- HVAC Repair Access
Annual Benefit Amount:
- Ductless Tune-Up: 1 Annual Tune-Up per call
- HVAC Repair Access: 15% Off Repairs
Annual Service Calls:
- Ductless Tune-Up: 1 call / 1 Annual Tune-Up per call per call
- HVAC Repair Access: Unlimited service calls (Unlimited per call)
- Service Call Fee: $0
- One-year guarantee on all covered repairs
Ductless System Repair Access Plus (5 Air Handlers)
Covered Systems
- Ductless Tune-Up
- HVAC Repair Access
Annual Benefits
- Ductless Tune-Up: 1 call / 1 Annual Tune-Up per call per call
- HVAC Repair Access: Unlimited service calls (Unlimited per call)
- Service Call Fee: $0
- One-year guarantee on all covered repairs
Covered Repairs
- Multi-point professional Ductless (1 Condenser/5 Air Handler) Tune-Up
- 15% discount on repairs performed on your electric or natural gas water heater, heating system and cooling system
- 24-Hour Emergency Repair Hotline Access
Eligibility
Eligible
An owner of a residential single structure, or a unit within a structure, that is not intended to be moved may be eligible for coverage
If you own a multifamily residence, you must provide the specific unit mailing address for each service agreement you purchase
-
Not Eligible
You are not eligible if your property is used for commercial purposes, your system is shared with a 3rd party, or covered by a homeowners’ association or the like, or is not installed according to manufacturer specifications
If you have a water heater that is commercial grade, propane or oil
If you have a cooling system that uses refrigerant other than R-22 or similar, R-410a, or has non-compliant components
If you have a heating system with a furnace or boiler that is rated at inputs of 450,000 Btu/hr. or more, or with an Annual Fuel Utilization Efficiency rating of more than 94%
-
Exclusions
Assessing, remediating or abating mold or notifying you of any mold that may be present in your home, any work not included in the Tune-Up is not covered and we have no obligation associated with other repairs or maintenance.
Ductless Tune-Up: Any work that is not expressly stated in the service agreement, assessing, remediating or abating mold or notifying uou of any mold that may be present in your home and any work not included in the Tune-Up is not covered.
Repair Access: The cost of any labor or parts.
Covered Systems:
- Ductless Tune-Up
- HVAC Repair Access
Annual Benefit Amount:
- Ductless Tune-Up: 1 Annual Tune-Up per call
- HVAC Repair Access: 15% Off Repairs
Annual Service Calls:
- Ductless Tune-Up: 1 call / 1 Annual Tune-Up per call per call
- HVAC Repair Access: Unlimited service calls (Unlimited per call)
- Service Call Fee: $0
- One-year guarantee on all covered repairs
HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 45 Glover Ave, 6th Floor, Norwalk, CT 06850, is an independent company separate from HomeServe (SJG) and offers this optional service plan as an authorized representative of the contract providers as stated under each specific product offering. This does not impact your utility service.