Take control of your home repairs
As a homeowner, you may be responsible for the water service line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreEnhanced Exterior Water Line Plus
Covered Systems
- Exterior Water Service Line
- Pavement/Yard/Landscape Restoration
Annual Benefits
- Exterior Water Service Line: Multiple service calls / $12,000 per call
- Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Covered Repairs
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Fusing
- Locating the leak
- Welding
- Pipe cutting
- Backfilling of areas disturbed by repairs
Eligibility
Eligible
To be eligible, you must own the residential single structure and the land it’s on
-
Not Eligible
You are not eligible if your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your line at enrollment or your line was not installed per code
Your entire line is shared with a 3rd party or covered by an association
-
Exclusions
Any tanks or appliances, lines that have failed a proactive inspection or test when no operational failure has occurred, branch lines, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Exterior Water Service Line
- Pavement/Yard/Landscape Restoration
Annual Benefit Amount:
- Exterior Water Service Line: Unlimited
- Pavement/Yard/Landscape Restoration: $1,000 per covered repair
Annual Service Calls:
- Exterior Water Service Line: Multiple service calls / $12,000 per call
- Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
As a homeowner, you may be responsible for the water heater in your home, and you may have to arrange and pay for any necessary repairs. Below are some examples of covered water heater components. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreWater Heater Repair & Replacement
Covered Systems
- Gas/Electric Water Heater Repair
- Gas/Electric Water Heater Replacement
Annual Benefits
- $1,500 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
- 90-day wait period for water heater replacement
- One-year guarantee on all covered repairs
Covered Repairs
- Burner supply tube and assembly
- Temperature control
- Drain and gas valves
- Main burner
- Water Heater replacement if necessary
- Pilot light
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your system at enrollment or your system was not installed per code or per manufacturer specifications
Your entire system is shared with a 3rd party or covered by an association
Your system is commercial grade, larger than 100 gallons, installed on a roof, tankless, solar, geothermal, oil, electric hybrid (also known as a heat pump water heater), smart system, equipped with Wi-Fi or Bluetooth functionality, hanging tank-based, or combination home heating/domestic hot water unit
-
Exclusions
Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible gas and water supply and delivery piping, and electrical service wiring; damage due to restricted lines or water pressure over 80 P.S.I.; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Gas/Electric Water Heater Repair
- Gas/Electric Water Heater Replacement
Annual Benefit Amount:
- $1,500 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day review period
- 90-day wait period for water heater replacement
- One-year guarantee on all covered repairs
As a homeowner, you may be responsible for the sewer/septic line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows the repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Read MoreEnhanced Exterior Sewer/Septic Line Plus
Covered Systems
- Exterior Sewer/Septic Line
- Pavement/Yard/Landscape Restoration
- Drain Cleaning
- Grinder Pump
Annual Benefits
- Exterior Sewer/Septic Line: Multiple service calls / $12,000 per call
- Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
Covered Repairs
- Locating the blockage or collapse
- Unblocking
- Excavation to expose pipe
- Fitting external valves
- Pipe replacement or repair
- Fusing
- Repair or replacement of seals and joints
- Welding
- Pipe cutting
- Backfilling of areas disturbed by repairs
Eligibility
Eligible
To be eligible, you must own the residential single structure and the land it’s on
-
Not Eligible
You are not eligible if your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your line at enrollment or your line was not installed per code
Your entire line is shared with a 3rd party or covered by an association
Your line previously had roots removed, failed a system test without resolution
-
Exclusions
Non-conforming drain lines, septic/collection tanks, leaching fields, lines that branch off and do not connect back to the primary system, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Covered Systems:
- Exterior Sewer/Septic Line
- Pavement/Yard/Landscape Restoration
- Drain Cleaning
- Grinder Pump
Annual Benefit Amount:
- Exterior Sewer/Septic Line: Unlimited
- Pavement/Yard/Landscape Restoration: $1,000 per covered repair
Annual Service Calls:
- Exterior Sewer/Septic Line: Multiple service calls / $12,000 per call
- Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
- Service Call Fee: $0
- 30-day review period
- One-year guarantee on all covered repairs
*HomeServe USA Repair Management Corp. ("HomeServe"), license number P129179 with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from Peace River Electric Cooperative, Inc. and offers this optional service plan as an authorized representative of the contract providers as stated under each specific product offering. This does not impact your utility service.
‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.