About Bucks County, PA and HomeServe

BCWSA has partnered with HomeServe,* an independent company, to provide their customers emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. BCWSA and HomeServe entered into an agreement to introduce these plans to BCWSA's customers.

There is a lot to learn with this test Lightbox Description.
Key Plan Details

This illustration shows repairs that are performed on these lines and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

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Interior Plumbing & Drainage System

$ 11.99 PER MONTH

Covered Systems

  • Interior Plumbing
  • Interior Drainage Lines

Annual Benefits

  • $7,000 maximum benefit amount
  • 2 calls / $3,500 per call
  • Service Call Fee: $0
  • 30-day review period
  • One-year guarantee on all covered repairs

Covered Repairs

  • Blocked drain
  • Repair/replace burst interior water pipe
  • Leaking supply pipe to hot water heater
  • Unblocking an overflowing toilet or sink due to clogged drains
  • Leaking wax seal

Eligibility

  • Eligible

    To be eligible, you must own the residential single structure or a unit within a structure

    If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement

  • Not Eligible

    If your home is a recreational vehicle, intended to be moved, or used for commercial purposes

    You know of any current problems with your lines at enrollment or your line(s) was not installed per code

    Your entire line(s) is shared with a 3rd party or covered by an association

  • Exclusions

    Non-conforming drain lines; appliances, fittings, fixtures, hose bibbs, vent stacks, pressure reducing valves, backflow prevention devices, fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems, pumps, or grinders; frozen pipes; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.

$ 11.99 /mo.

Covered Systems:

  • Interior Plumbing
  • Interior Drainage Lines

Annual Benefit Amount:

  • $7,000 maximum benefit amount

Annual Service Calls:

  • 2 calls / $3,500 per call
  • Service Call Fee: $0
  • 30-day review period
  • One-year guarantee on all covered repairs
Key Plan Details

As a homeowner, you may be responsible for the sewer/septic line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows the repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

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Enhanced Exterior Sewer/Septic Line Plus

SAVE $3.50/mo. for your first year
$ 3.49 PER MONTH
$ 6.99 PER MONTH

Covered Systems

  • Exterior Sewer/Septic Line
  • Pavement/Yard/Landscape Restoration
  • Drain Cleaning
  • Grinder Pump

Annual Benefits

  • Unlimited benefit amount
  • Exterior Sewer/Septic Line: Multiple service calls / $12,000 per call
  • Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
  • Service Call Fee: $0
  • 30-day review period
  • One-year guarantee on all covered repairs

Covered Repairs

  • Locating the blockage or collapse
  • Unblocking
  • Excavation to expose pipe
  • Fitting external valves
  • Pipe replacement or repair
  • Fusing
  • Repair or replacement of seals and joints
  • Welding
  • Pipe cutting
  • Backfilling of areas disturbed by repairs

Eligibility

  • Eligible

    To be eligible, you must own the residential single structure and the land it’s on

  • Not Eligible

    If your home is a recreational vehicle, intended to be moved, or used for commercial purposes

    You know of any current problems with your line at enrollment or your line was not installed per code

    Your entire line is shared with a 3rd party or covered by an association

    Your line previously had roots removed, failed a system test without resolution

  • Exclusions

    Non-conforming drain lines, septic/collection tanks, leaching fields, lines that branch off and do not connect back to the primary system, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.

$ 3.49 /mo.
SAVE $3.50/mo.
$6.99/mo. for your first year

Covered Systems:

  • Exterior Sewer/Septic Line
  • Pavement/Yard/Landscape Restoration
  • Drain Cleaning
  • Grinder Pump

Annual Benefit Amount:

  • Unlimited benefit amount
  • Exterior Sewer/Septic Line: Unlimited
  • Pavement/Yard/Landscape Restoration: $1,000 per covered repair

Annual Service Calls:

  • Exterior Sewer/Septic Line: Multiple service calls / $12,000 per call
  • Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
  • Service Call Fee: $0
  • 30-day review period
  • One-year guarantee on all covered repairs
Key Plan Details

As a homeowner, you may be responsible for the water heater in your home, and you may have to arrange and pay for any necessary repairs. Below are some examples of covered water heater components. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

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Water Heater Repair & Replacement

SAVE $5.00/mo. for your first year
$ 4.99 PER MONTH
$ 9.99 PER MONTH

Covered Systems

  • Gas/Electric Water Heater Repair
  • Gas/Electric Water Heater Replacement

Annual Benefits

  • $1,500 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day review period
  • 90-day wait period for water heater replacement
  • One-year guarantee on all covered repairs

Covered Repairs

  • Pilot light
  • Burner supply tube and assembly
  • Temperature control
  • Drain and gas valves
  • Main burner
  • Water Heater replacement if necessary

Eligibility

  • Eligible

    To be eligible, you must own the residential single structure or a unit within a structure

    If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement

  • Not Eligible

    If your home is a recreational vehicle, intended to be moved, or used for commercial purposes

    You know of any current problems with your system at enrollment, your system was not installed per code or per manufacturer specifications

    Your entire system is shared with a 3rd party or covered by an association

    Your system is commercial grade, larger than 100 gallons, installed on a roof, tankless, solar, geothermal, oil, electric hybrid (also known as a heat pump water heater), smart system, equipped with Wi-Fi or Bluetooth functionality, hanging tank-based, or combination home heating/domestic hot water unit.

  • Exclusions

    Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible gas and water supply and delivery piping, and electrical service wiring; damage due to restricted lines or water pressure over 80 P.S.I.; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.

$ 4.99 /mo.
SAVE $5.00/mo.
$9.99/mo. for your first year

Covered Systems:

  • Gas/Electric Water Heater Repair
  • Gas/Electric Water Heater Replacement

Annual Benefit Amount:

  • $1,500 maximum benefit amount

Annual Service Calls:

  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day review period
  • 90-day wait period for water heater replacement
  • One-year guarantee on all covered repairs
Key Plan Details

As a homeowner, you may be responsible for the water service line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

Read More

Enhanced Premium Exterior Water Line

SAVE $2.50/mo. for your first year
$ 2.49 PER MONTH
$ 4.99 PER MONTH

Covered Systems

  • Exterior Water Service Line
  • Pavement/Yard/Landscape Restoration
  • Water Loss Reimbursement

Annual Benefits

  • Unlimited benefit amount
  • Exterior Water Service Line: Multiple service calls up to annual benefit
  • Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
  • Water Loss Reimbursement: Multiple service calls / $500 per call
  • Service Call Fee: $0
  • 30-day review period
  • One-year guarantee on all covered repairs

Covered Repairs

  • Excavation to expose pipe
  • Pipe replacement or repair
  • Repair or replacement of seals and joints
  • Unblocking
  • Fitting external valves
  • Fusing
  • Locating the leak
  • Welding
  • Pipe cutting
  • Backfilling of areas disturbed by repairs

Eligibility

  • Eligible

    To be eligible, you must own the residential single structure and the land it’s on

  • Not Eligible

    If your home is a recreational vehicle, intended to be moved, or used for commercial purposes

    You know of any current problems with your line at enrollment or your line was not installed per code

    Your entire line is shared with a 3rd party or covered by an association

  • Exclusions

    Any tanks or appliances, lines that have failed a proactive inspection or test when no operational failure has occurred, branch lines, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.

$ 2.49 /mo.
SAVE $2.50/mo.
$4.99/mo. for your first year

Covered Systems:

  • Exterior Water Service Line
  • Pavement/Yard/Landscape Restoration
  • Water Loss Reimbursement

Annual Benefit Amount:

  • Unlimited benefit amount
  • Exterior Water Service Line: Unlimited
  • Pavement/Yard/Landscape Restoration: $1,000 per covered repair
  • Water Loss Reimbursement: $500 per covered repair

Annual Service Calls:

  • Exterior Water Service Line: Multiple service calls up to annual benefit
  • Pavement/Yard/Landscape Restoration: Multiple service calls / $1,000 per call
  • Water Loss Reimbursement: Multiple service calls / $500 per call
  • Service Call Fee: $0
  • 30-day review period
  • One-year guarantee on all covered repairs
Key Plan Details

As a homeowner, you are responsible for the cooling system on your property and you will have to arrange and pay for any necessary repairs. This illustration shows a typical cooling system found on your property. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

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Cooling System

SAVE $6.50/mo. for your first year
$ 6.49 PER MONTH
$ 12.99 PER MONTH

Covered Systems

  • Electric Central Air Cooling System

Annual Benefits

  • $2,500 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day review period
  • One-year guarantee on all covered repairs

Covered Repairs

  • Capacitors
  • Circuit boards
  • Internal fuses
  • Breakers
  • Condensate pumps
  • Condenser motor
  • Condenser fan
  • Contactor switches
  • Delay timer
  • Fan controls
  • Fan relays
  • Filter dryer
  • High and low pressure switches
  • Limit controls
  • Transformers
  • Valves

Eligibility

  • Eligible

    To be eligible, you must own the residential single structure or a unit within a structure

    If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement

  • Not Eligible

    Your entire system is shared with a 3rd party or covered by an association

    Your system has non-compliant components, exceeds 5 tons capacity, is installed on a roof, or is an ammonia cooling, geothermal heat pump, ductless, window, through-the-wall, or hanging unit

    If your home is a recreational vehicle, intended to be moved, or used for commercial purposes

    You know of any current problems with your system at enrollment, your system was not installed per code or per manufacturer specifications

  • Exclusions

    Air ducts, a/c coils, registers, grilles, asbestos coverings, balancing of system, wiring and parts external to the unit, compressors or chillers, condenser casings, condenser coils, evaporator coils, metering systems/TXV valves refrigerant for maintenance recharges, more than 1 pound of refrigerant, thermostats, thermostat wiring, refrigerant conversions; disconnect boxes and all wiring, breakers and switches contained within them; remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.

$ 6.49 /mo.
SAVE $6.50/mo.
$12.99/mo. for your first year

Covered Systems:

  • Electric Central Air Cooling System

Annual Benefit Amount:

  • $2,500 maximum benefit amount

Annual Service Calls:

  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day review period
  • One-year guarantee on all covered repairs
Key Plan Details

As a homeowner, you are responsible for some components of the exterior electrical system on your property, and you must arrange and pay for any necessary repairs. This illustration shows the location of some of these components. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

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Exterior Electrical

SAVE $3.00/mo. for your first year
$ 2.99 PER MONTH
$ 5.99 PER MONTH

Covered Systems

  • Exterior Electrical Line

Annual Benefits

  • Unlimited benefit amount
  • Multiple service calls / $5,000 per call
  • Service Call Fee: $0
  • 30-day review period
  • One-year guarantee on all covered repairs

Covered Repairs

  • Meter base
  • Insulator
  • Riser
  • Permanent wiring overhead
  • Permanent underground wiring
  • Functional frayed wiring

Eligibility

  • Eligible

    To be eligible, you must own the residential single structure

    If your exterior wiring is underground, you have to own the land your structure is on

    If your exterior wiring is overhead, you do not have to own the land your structure is on

  • Not Eligible

    If your home is a recreational vehicle, intended to be moved, or used for commercial purposes

    You know of any current problems with your system at enrollment or your system was not installed per code

    Your entire system is shared with a 3rd party or covered by an association

  • Exclusions

    Damage from disconnection or interruption to the main electrical supply; transformers; repair of wiring connected to or any part of the following: doorbells, smoke detectors, garage doors, and thermostats and similar type systems; generators; non-utility supplied power and/or lines; appliances; meter pedestals; pool heaters; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it may be covered by your utility. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.

$ 2.99 /mo.
SAVE $3.00/mo.
$5.99/mo. for your first year

Covered Systems:

  • Exterior Electrical Line

Annual Benefit Amount:

  • Unlimited benefit amount

Annual Service Calls:

  • Multiple service calls / $5,000 per call
  • Service Call Fee: $0
  • 30-day review period
  • One-year guarantee on all covered repairs
Key Plan Details

As a homeowner, you are responsible for the heating system inside your home, and you will have to arrange and pay for any necessary repairs. This illustration shows a typical heating system found in your home. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.

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Heating System

SAVE $6.50/mo. for your first year
$ 6.49 PER MONTH
$ 12.99 PER MONTH

Covered Systems

  • Heating System

Annual Benefits

  • $2,500 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day review period
  • One-year guarantee on all covered repairs

Covered Repairs

  • Air scoops and aquastat
  • Barometric damper
  • Belts and pulleys
  • Blower motors and assembly
  • Circuit boards and circulators
  • ECO safeties
  • Fan and limit controls
  • Fusible links and gas valves
  • Ignition controls
  • Inducted draft motor
  • Blower and low water cutoff
  • Main and pilot burners
  • Pilots and thermocouples
  • Pressure switch and regulator valves
  • Relays, spill switches and transformers

Eligibility

  • Eligible

    To be eligible, you must own the residential single structure or a unit within a structure

    If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement

  • Not Eligible

    If your home is a recreational vehicle, intended to be moved, or used for commercial purposes

    You know of any current problems with your system at enrollment, your system was not installed per code or per manufacturer specifications

    Your entire system is shared with a 3rd party or covered by an association

    Your system has a furnace or boiler rated at inputs of 400,000 Btu/hr. or more, is installed on a roof, or is a through-the-wall, hanging, geothermal heat pump, combination ambient heat/domestic hot water heating or oil unit

  • Exclusions

    Air ducts, registers, air filters, zoning components and electronics, electronic air cleaners, flue venting, humidifiers, thermostats, thermostat wiring, air balancing, chimney maintenance or repairs, heating jacket, asbestos or other insulation; heat exchangers, leaking boilers, boiler distribution piping, radiators; remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.

$ 6.49 /mo.
SAVE $6.50/mo.
$12.99/mo. for your first year

Covered Systems:

  • Heating System

Annual Benefit Amount:

  • $2,500 maximum benefit amount

Annual Service Calls:

  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day review period
  • One-year guarantee on all covered repairs
Key Plan Details

As a homeowner, you may be responsible for the interior electrical system in your home, and you may need to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this system and how much licensed and insured electricians would typically charge. ‡National average repair costs as of December 2024.

Read More

Interior Electrical

SAVE $3.00/mo. for your first year
$ 2.99 PER MONTH
$ 5.99 PER MONTH

Covered Systems

  • Interior Electrical Line

Annual Benefits

  • $4,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day review period
  • One-year guarantee on all covered repairs

Covered Repairs

  • Breaker panel
  • Fuse box
  • Switches
  • Outlets
  • Disconnect boxes
  • Wiring
  • Breakers

Eligibility

  • Eligible

    To be eligible, you must own the residential single structure or a unit within a structure

    If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement

  • Not Eligible

    If your home is a recreational vehicle, intended to be moved, or used for commercial purposes

    You know of any current problems with your system at enrollment or your system was not installed per code

    Your entire system is shared with a 3rd party or covered by an association

  • Exclusions

    Appliances; service entrance conductors; knob and tube wiring, aluminum, or non-standard/non-permanent materials; damage or failure due to disconnection or interruption to the main electrical supply; repair of wiring connected to or any part of the following: doorbells, smoke detectors, garage door systems, thermostats and similar type systems; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.

$ 2.99 /mo.
SAVE $3.00/mo.
$5.99/mo. for your first year

Covered Systems:

  • Interior Electrical Line

Annual Benefit Amount:

  • $4,000 maximum benefit amount

Annual Service Calls:

  • Multiple service calls up to annual benefit
  • Service Call Fee: $0
  • 30-day review period
  • One-year guarantee on all covered repairs

Frequently asked questions

  • HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.

  • Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.

  • Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.

  • Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.

*HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from Bucks County Water & Sewer Authority and offers this optional service plan as an authorized representative of the service contract provider as stated under each specific plan offering. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from Bucks County Water & Sewer Authority. Bucks County Water & Sewer Authority and HomeServe entered into a commercial agreement to introduce these plans to Bucks County Water & Sewer Authority’s customers; however, Bucks County Water & Sewer Authority does not endorse HomeServe. It is up to you decide if the plans are right for you. Furthermore, failure to pay for these optional service plans will not result in termination of utility service. Bucks County Water & Sewer Authority customers may enroll in service plans from other companies.

‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.