About Liberty Utilities and Home Emergency Insurance Solutions

Liberty Utilities has partnered with Home Emergency Insurance Solutions to offer you coverage plans that can protect you from the expense and inconvenience of interior and exterior home plumbing repairs.

Frequently Asked Questions

What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
When can I make a service call?
Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year.
Does my homeowners insurance cover this?
Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of the interior electrical line.
Who is Home Emergency Insurance Solutions?
Home Emergency Insurance Solutions is an independent company providing emergency home repair services and protection solutions to homeowners. Accredited by the Better Business Bureau, Home Emergency Insurance Solutions protects over 3.7 million homeowners in the US and Canada and provides emergency repair plans through partners, utility companies, municipalities and directly to consumers.