Homeserve Careers

Top 3 reasons employees find their happy at HomeServe:

The Smile

Find your happy in one of these career areas:

  • Field Operations

    Field Operations

    Build your career by working as part of our expert service team. Positions include: Field Technicians, Field Management, Field Operations Support, and Residential Sales. You’ll find your happy by providing reliable home repair service to an ever-increasing number of customers in the Northeast and across the US.
    See job opportunities

  • Operations Center

    Operations Center

    Find your happy in one of our many people-focused opportunities in Chattanooga, TN. Positions include: Customer Service & Sales Contact Center Agents, Contractor Management, Workforce Management, Bilingual Customer Service, Back Office & Billing, Partner Operations, Customer Advocacy, and more.
    See job opportunities

  • Corporate Icon

    Corporate

    Build your career working alongside the best minds in Marketing, Digital, Human Resources, Finance, IT, PMO, Account Management, Legal, M&A, Business Development, and Product teams in both our Norwalk, CT and Canonsburg, PA corporate locations.
    See job opportunities

HomeServe

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Employee Testimonials

  • Dan Strickland

    quote

    Prior to HomeServe, I had never worked in a call center before and I was worried about how I would survive on $12 an hour...The biggest difference between HomeServe and everywhere else I’ve worked is how quickly I was able to increase my pay....In two and a half years, I have been able to increase my hourly pay by over 50%, plus bonus. I’m now making well over double what I started at.

    quote

  • Patrick Sassone, Master HVAC Technician

    quote

    With the help of HomeServe’s tools and training, I achieved my career goal of becoming a master tech a few years ago. Their help has allowed me to be the best I can be.

    quote

  • Hannah Murray

    quote

    I love to learn; new systems, new tricks, anything that can help me help [our Customers] is what I love. That is why my career development is so important to me. It gives me drive to move forward and to do better....the one thing I know is that whatever I set my mind to, my leadership will back me up.

    quote

  • Johnathan Bragg

    quote

    It doesn’t feel like you are working at a job… it feels like you are being invited to a special family get together that you are getting paid to go to everyday! I look forward to establishing several more years of loyalty and dedication to HomeServe and everyone who works here.

    quote

  • Richard Pierro, HVAC Technician

    quote

    This company is amazing to work for. They value your input and afford you the opportunity to grow as a technician with the constant training provided. My local managers are always there when I need them. There are so many opportunities to grow with HomeServe. You can start out as a helper on an install crew and work your way up to a service tech and even management.

    quote

  • Jacqueline “Jackie” Nieves

    quote

    The leadership at HomeServe is approachable, and they respect my ideas and give me great feedback, and they show me that my work does not go unnoticed. Personally, this makes me feel that I’m part of this company; not only as an agent, but also part of the bigger picture...This is the best place to work!

    quote

  • Madeleine Saldana

    quote

    Career wise, my goal right now is to rock my current role so well that I create the next step in my own path and continue to create my legacy at HomeServe. I can happily say I am surrounded by people I can call my work family, and we all can rely on each other for support both personally and professionally.

    quote

  • Carl Toussaint, Field Manager

    quote

    HomeServe sets the industry standard when it comes to pay and benefits for residential HVAC companies. I have friends who, as commercial HVAC techs, do not get paid what some of our techs get paid.

    quote

  • Shirley Nunez

    quote

    I feel so motivated by the fact that there is so much room for advancement in this company if you are willing to work for it, and that you are recognized for your hard work here. Here’s the thing about HomeServe: we won’t give up on you unless you give up on yourself. And that’s why I love being a part of HomeServe.

    quote

  • Dan Strickland

  • Patrick Sassone, Master HVAC Technician

  • Hannah Murray

  • Johnathan Bragg

  • Richard Pierro, HVAC Technician

  • Jacqueline “Jackie” Nieves

  • Madeleine Saldana

  • Carl Toussaint, Field Manager

  • Shirley Nunez

  • Dan Strickland

    quote

    Prior to HomeServe, I had never worked in a call center before and I was worried about how I would survive on $12 an hour...The biggest difference between HomeServe and everywhere else I’ve worked is how quickly I was able to increase my pay....In two and a half years, I have been able to increase my hourly pay by over 50%, plus bonus. I’m now making well over double what I started at.

    quote

  • Patrick Sassone

    quote

    With the help of HomeServe’s tools and training, I achieved my career goal of becoming a master tech a few years ago. Their help has allowed me to be the best I can be.

    quote

  • Hannah Murray

    quote

    I love to learn; new systems, new tricks, anything that can help me help [our Customers] is what I love. That is why my career development is so important to me. It gives me drive to move forward and to do better....the one thing I know is that whatever I set my mind to, my leadership will back me up.

    quote

  • Johnathan Bragg

    quote

    It doesn’t feel like you are working at a job… it feels like you are being invited to a special family get together that you are getting paid to go to everyday! I look forward to establishing several more years of loyalty and dedication to HomeServe and everyone who works here.

    quote

  • Richard Pierro

    quote

    This company is amazing to work for. They value your input and afford you the opportunity to grow as a technician with the constant training provided. My local managers are always there when I need them. There are so many opportunities to grow with HomeServe. You can start out as a helper on an install crew and work your way up to a service tech and even management.

    quote

  • Jacqueline “Jackie” Nieves

    quote

    The leadership at HomeServe is approachable, and they respect my ideas and give me great feedback, and they show me that my work does not go unnoticed. Personally, this makes me feel that I’m part of this company; not only as an agent, but also part of the bigger picture...This is the best place to work!

    quote

  • Madeleine Saldana

    quote

    Career wise, my goal right now is to rock my current role so well that I create the next step in my own path and continue to create my legacy at HomeServe. I can happily say I am surrounded by people I can call my work family, and we all can rely on each other for support both personally and professionally.

    quote

  • Carl Toussaint

    quote

    HomeServe sets the industry standard when it comes to pay and benefits for residential HVAC companies. I have friends who, as commercial HVAC techs, do not get paid what some of our techs get paid.

    quote

  • Shirley Nunez

    quote

    I feel so motivated by the fact that there is so much room for advancement in this company if you are willing to work for it, and that you are recognized for your hard work here. Here’s the thing about HomeServe: we won’t give up on you unless you give up on yourself. And that’s why I love being a part of HomeServe.

    quote

Happiness Begins With Diversity & Inclusion

At HomeServe, we strive to provide a workplace where everyone feels welcomed, acknowledged, heard, and respected. Our strong commitment to a formal Diversity and Inclusion strategy is reflected with the 2021 launch of four Business Resource Groups (BRGs). The activities of our BRGs drive a greater awareness of the diverse backgrounds of our employees, provide engagement opportunities both internally and through community outreach, and work to enhance a sense of belonging within the company.

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Employee Programs That Make You Smile

  • Benefits Program

    down-arrow

    • Choice of 2 medical/dental plans
    • Flexible spending accounts/Health savings accounts
    • Generous PTO (PTA for managers with direct reports)
    • Employee vision plan
    • Life insurance
    • Short and long-term disability insurance
    • Choice of 2 HomeServe home repair plans
    • 401k retirement plan (immediate vesting on company matched contributions)
    • Annual VTO (Volunteer Time Off)
    • Paid parental leave
    • Employee stock purchase plan
    • Charitable matching gift program
    • Performance bonus (monthly, quarterly or annual depending on position)
    • Tuition reimbursement
    • Casual dress code
    • Uniforms provided for applicable positions
  • Recognition Programs

    down-arrow

    • Career development & advancement opportunities: HomeServe University
    • Employee assistance programs
    • Employee reward programs: Annual HomeServe President's Awards HomeServe Vibes
    • Employee referral programs (cash pay for a hire of a referred candidate)

Corporate Social Responsibility

Spreading hope and supporting communities - one home (and smile) at a time.

At HomeServe, caring is in the fabric of our company core values. It's why we are committed to putting our employees, our customers, and our communities at the heart of everything we do. Through our HomeServe Cares CSR initiatives, we actively support and care for People, Communities, Veterans and the Common Good, at the local and national levels. Find out more about HomeServe Cares programs.

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