About Golden State Water Company and Home Emergency Insurance Solutions

As your local water provider, Golden State Water Company would like to make you aware of an optional service that could help protect you against the unanticipated costs associated with an exterior water service line leak or break on your property. We take our responsibility as your water service provider seriously, and we hope this information is useful.

Frequently Asked Questions

What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
When can I make a service call?
Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year.
Who is Home Emergency Insurance Solutions?
Home Emergency Insurance Solutions administers this coverage as an authorized representative of AMT Home Protection Company. It is an independent company providing emergency home repair services and protection solutions to homeowners across the U.S.