Consumer Data Access Rights and Privacy Notice | HomeServe
HomeServe and it’s affiliates (“We” “Our”) may collect personal information and other information from you and about you when you are our customer and when you visit our websites. Depending on your place of residence, you may be able to make certain requests regarding your personal data.
As described in our Privacy Policy, you can use this form to request that HomeServe:- delete the personal data we have collected from or about you under the California Privacy Rights Act (“CPRA”) or Virginia Consumer Data Protection Act (“VCDPA”)
- access a copy of the personal data we have about you under the CPRA or VCDPA
- correct inaccurate personal data we have about you under the CPRA or VDCPA
- provide information about whether and how we have collected, used, disclosed, and sold information about you under the CPRA
- disclose of the specific pieces and categories of information we have about you under the CPRA
- appeal a decision to not take action on a data access request under the VCDPA
For California residents, California law requires certain disclosures about your rights and the personal information we collect, “sell” and disclose for business purposes. To view this information, see California Privacy Notice and Rights.
For Virginia residents, including Cropp-Metcalfe customers, to view more information on your Consumer Privacy Rights and the personal information we collect, see Virginia Privacy Rights and Notice.
When you make a privacy data access request, you will be required to provide information and follow procedures so that we can verify the request. The verification steps we take may differ depending on the type of request you make. To make a data access request online, you can get started below. You may also call 1-833 950-0094 or email privacy@homeserveusa.com to exercise your data privacy rights.