This Plan includes:
- $1,000 maximum benefit amount
- Multiple service calls up to annual benefit
- 30-day review period
- Surge
Exclusions:
- HVAC systems, sump pumps, medical equipment, electric vehicles; items less than $100; and electrical products that cannot be replaced with like kind and quality (e.g. antiques). Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
This Plan includes:
- $3,000 maximum benefit amount
- Multiple service calls up to annual benefit
- 30-day review period
- Surge
Exclusions:
- HVAC systems, sump pumps, medical equipment, electric vehicles; items less than $100; and electrical products that cannot be replaced with like kind and quality (e.g. antiques). Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
This Plan includes:
- Unlimited annual benefit amount
- Multiple service calls / $5,000 per call
- 30-day review period
- One-year guarantee on all covered repairs
- Exterior Electrical Line
Exclusions:
- Damage from disconnection or interruption to the main electrical supply; transformers; repair of wiring connected to or any part of the following: doorbells, smoke detectors, garage doors, and thermostats and similar type systems; generators; non-utility supplied power and/or lines; appliances; meter pedestals; pool heaters; remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). The meter that measures the amount of electricity used is not covered by this plan, but it may be covered by your utility. If costs on covered repairs exceed the benefit limit, you pay the difference.
This Plan includes:
- Unlimited annual benefit amount
- Multiple service calls / $8,000 per call
- 30-day review period
- One-year guarantee on all covered repairs
- Gas Line
Exclusions:
- Meter moves or replacements except when required by local code; appliances, fixtures, systems not supplied by a utility or propane provider, appliance regulators, remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
This Plan includes:
- $1,000 per appliance per term maximum benefit amount
- Refrigerator: Multiple service calls up to annual benefit
- Clothes Washer: Multiple service calls up to annual benefit
- Clothes Dryer: Multiple service calls up to annual benefit
- Range: Multiple service calls up to annual benefit
- Dishwasher: Multiple service calls up to annual benefit
- Built-in Microwave: Multiple service calls up to annual benefit
- 30-day review period
- Refrigerator
- Clothes Washer
- Clothes Dryer
- Range
- Dishwasher
- Built-in Microwave
Exclusions:
- Remediating or notifying you of mold or hazardous materials; appliances covered by a manufacturer’s warranty, chemical, sedimentary or mineral build up, mold, mud, soil movement, pet damage, or pest damage; rust or corrosion within 90 days of the start date; instances where environmental contamination is evident or where contamination could be caused and any costs associated with treatment, removal, recovery, disposal, transportation or storage of any known or suspected toxic or hazardous substance/material; any additional costs to repair, replace or remove appliances affixed within your home or making space for replacement appliances where they don’t fit within the existing space; and damage from accidents, negligence or otherwise caused by you, others, or unusual circumstances (such as natural disasters). Additional exclusions apply.
- Microwave: Interior linings, door glass, light bulbs, clocks, shelves, portable or counter-top units, meat probe assemblies, rotisseries. Additional exclusions apply.
- Dishwasher: Racks, baskets, rollers. Additional exclusions apply.
- Kitchen Refrigerator: Racks, shelves, beverage dispensers and their respective equipment, interior thermal shells, food or other content spoilage, light bulbs. Additional exclusions apply.
- Range/Oven/Cooktop: Clocks or light bulbs (unless they affect the function of the oven), meat probe assemblies, rotisseries, racks, handles, knobs and dials. Sensi-heat burners will only be replaced with standard burners. Additional exclusions apply.
- Clothes Washer and Dryer: Mini portable washing machines, soap dispensers, filter screens, venting, lint screen, knobs, dials. Clothing or other items damaged in use the clothes washer or dryer. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
This Plan includes:
- $1,000 per appliance per term maximum benefit amount
- Refrigerator: Multiple service calls up to annual benefit
- Range: Multiple service calls up to annual benefit
- Dishwasher: Multiple service calls up to annual benefit
- Built-in Microwave: Multiple service calls up to annual benefit
- 30-day review period
- Refrigerator
- Range
- Dishwasher
- Built-in Microwave
Exclusions:
- Remediating or notifying you of mold or hazardous materials; appliances covered by a manufacturer’s warranty, chemical, sedimentary or mineral build up, mold, mud, soil movement, pet damage, or pest damage; rust or corrosion within 90 days of the start date; instances where environmental contamination is evident or where contamination could be caused and any costs associated with treatment, removal, recovery, disposal, transportation or storage of any known or suspected toxic or hazardous substance/material; any additional costs to repair, replace or remove appliances affixed within your home or making space for replacement appliances where they don’t fit within the existing space; and damage from accidents, negligence or otherwise caused by you, others, or unusual circumstances (such as natural disasters). You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
- Microwave: Interior linings, door glass, light bulbs, clocks, shelves, portable or counter-top units, meat probe assemblies, rotisseries. Additional exclusions apply.
- Dishwasher: Racks, baskets, rollers. Additional exclusions apply.
- Kitchen Refrigerator: Racks, shelves, beverage dispensers and their respective equipment, interior thermal shells, food or other content spoilage, light bulbs. Additional exclusions apply.
- Range/Oven/Cooktop: Clocks or light bulbs (unless they affect the function of the oven), meat probe assemblies, rotisseries, racks, handles, knobs and dials. Sensi-heat burners will only be replaced with standard burners. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
This Plan includes:
- $1,000 per appliance per term maximum benefit amount
- Clothes Washer: Multiple service calls up to annual benefit
- Clothes Dryer: Multiple service calls up to annual benefit
- 30-day review period
- Clothes Washer
- Clothes Dryer
Exclusions:
- Remediating or notifying you of mold or hazardous materials; appliances covered by a manufacturer’s warranty, chemical, sedimentary or mineral build up, mold, mud, soil movement, pet damage, or pest damage; rust or corrosion within 90 days of the start date; instances where environmental contamination is evident or where contamination could be caused and any costs associated with treatment, removal, recovery, disposal, transportation or storage of any known or suspected toxic or hazardous substance/material; any additional costs to repair, replace or remove appliances affixed within your home or making space for replacement appliances where they don’t fit within the existing space; and damage from accidents, negligence or otherwise caused by you, others, or unusual circumstances (such as natural disasters). Additional exclusions apply.
- Clothes Washer and Dryer: Mini portable washing machines, soap dispensers, filter screens, venting, lint screen, knobs, dials. Clothing or other items damaged in using the clothes washer or dryer. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
This Plan includes:
- $3,000 maximum benefit amount
- Tablet: Multiple service calls / $1,000 per call
- Computer: Multiple service calls / $1,500 per call
- Cell Phone: Multiple service calls / $1,000 per call
- Television: Multiple service calls / $1,500 per call
- 30-day review period
- Tablet
- Computer
- Cell Phone
- Television
Exclusions:
- Losses caused by accident to flat screen TV; losses caused by theft, abuse, negligence, natural disaster, malwares, external factors (e.g., rust), or improper removal/installation of parts/peripheral devices; pre-existing conditions known at enrollment; Devices used solely for commercial purposes; accessories or peripheral devices; replaceable parts or connected items (e.g., batteries); or any loss or corruption of data and restoration of software and operating systems. Additional exclusions apply.
This Plan includes:
- $3,000 maximum benefit amount
- Computer: Multiple service calls / $1,500 per call
- Tablet: Multiple service calls / $1,000 per call
- Cell Phone: Multiple service calls / $1,000 per call
- Television: Multiple service calls / $1,500 per call
- 30-day review period
- Computer
- Tablet
- Cell Phone
- Television
Exclusions:
- Losses caused by accident to flat screen TV; losses caused by theft, abuse, negligence, natural disaster, malwares, external factors (e.g., rust), or improper removal/installation of parts/peripheral devices; pre-existing conditions known at enrollment; Devices used solely for commercial purposes; accessories or peripheral devices; replaceable parts or connected items (e.g., batteries); or any loss or corruption of data and restoration of software and operating systems. Additional exclusions apply.
This Plan includes:
- $1,500 maximum benefit amount
- Multiple service calls up to annual benefit
- 30-day review period
- One-year guarantee on all covered repairs
- Gas/Electric Water Heater Repair
- Gas/Electric Water Heater Replacement
Exclusions:
- Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible gas and water supply and delivery piping, and electrical service wiring; damage due to restricted lines or water pressure over 80 P.S.I.; remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
This Plan includes:
- $2,500 maximum benefit amount
- Multiple service calls up to annual benefit
- 30-day review period
- One-year guarantee on all covered repairs
- Electric Central Air Cooling System
Exclusions:
- Air ducts, a/c coils, registers, grilles, asbestos coverings, balancing of system, wiring and parts external to the unit, compressors or chillers, condenser casings, condenser coils, evaporator coils, metering systems/TXV valves refrigerant for maintenance recharges, more than 1 pound of refrigerant, thermostats, thermostat wiring, refrigerant conversions; disconnect boxes and all wiring, breakers and switches contained within them; remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
This Plan includes:
- Unlimited annual benefit amount
- Multiple service calls / $12,000 per call
- 30-day review period
- One-year guarantee on all covered repairs
- Exterior Sewer/Septic Line
- Drain Cleaning
Exclusions:
- Non-conforming drain lines, septic/collection tanks, leaching fields, grinder pumps, backflow prevention devices, lines that branch off and do not connect back to the primary system and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
This Plan includes:
- Unlimited annual benefit amount
- Multiple service calls / $12,000 per call
- 30-day review period
- One-year guarantee on all covered repairs
- Exterior Water Service Line
Exclusions:
- Frozen lines, any tanks or appliances, lines that have failed a proactive inspection or test when no operational failure has occurred, branch lines, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
This Plan includes:
- $2,500 maximum benefit amount
- Multiple service calls up to annual benefit
- 30-day review period
- One-year guarantee on all covered repairs
- Heating System
Exclusions:
- Air ducts, registers, air filters, zoning components and electronics, electronic air cleaners, flue venting, humidifiers, thermostats, thermostat wiring, air balancing, chimney maintenance or repairs, heating jacket, asbestos or other insulation; heat exchangers, leaking boilers, boiler distribution piping, radiators; remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
This Plan includes:
- $4,000 maximum benefit amount
- Multiple service calls up to annual benefit
- 30-day review period
- One-year guarantee on all covered repairs
- Interior Electrical Line
Exclusions:
- Appliances; service entrance conductors; knob and tube wiring, aluminum, or non-standard/non-permanent materials; damage or failure due to disconnection or interruption to the main electrical supply; repair of wiring connected to or any part of the following: doorbells, smoke detectors, garage door systems, thermostats and similar type systems; remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
This Plan includes:
- $7,000 maximum benefit amount
- 2 calls / $3,500 per call
- 30-day review period
- One-year guarantee on all covered repairs
- Interior Plumbing
- Interior Drainage Lines
Exclusions:
- Non-conforming drain lines; appliances, fittings, fixtures, hose bibbs, vent stacks, pressure reducing valves, backflow prevention devices, fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems, pumps, or grinders; frozen pipes; remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
* HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from Xcel Energy Inc., its regulated utilities, and its subsidiaries and affiliates, and there is no partnership among or joint venture by HomeServe and any of Xcel Energy Inc., its regulated utilities, or its subsidiaries or affiliates. HomeServe offers this optional service plan as an authorized representative of the service contract provider, as seen under each specific plan listing. The service plans and the services provided are not regulated by any public utilities commission. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from Xcel Energy Inc and its regulated subsidiaries. Xcel Energy Inc. and HomeServe entered into a commercial agreement to introduce these plans to Xcel Energy Inc. customers.
‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.