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Heat Pump/Cooling System & Heating System Maintenance Plan
Covered Systems
- HVAC Repair Access
- Heating & Cooling Tune-Up
Annual Benefits
- HVAC Repair Access: Unlimited service calls (15% off non-covered repairs per call)
- Heating & Cooling Tune-Up: 1 call / 1 annual maintenance visit per call
- Service Call Fee: $0
- One-year guarantee on all covered repairs
Covered Repairs
- High and low pressure switches
- Limit controls
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
Multi-family homes can have no more than 4 housing units
-
Not Eligible
If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
You know of any current problems with your systems before enrollment, they were not installed according to manufacturer specifications, or your heat pump/cooling system uses refrigerant which does not meet federal, state or any other applicable regulatory or code requirements
Your systems are shared with a 3rd party or covered by a homeowners’ association
Your system has non-compliant components; exceeds 5 tons capacity; is installed on a roof, is an ammonia cooling, geothermal heat pump, ductless, window, through the wall or hanging unit; or your heating system has a furnace or boiler rated at inputs of 450,000 Btu/hr. or more; is installed on a roof, is a through-the-wall, hanging, geothermal heat pump, combination ambient heat/domestic hot water heating, electric or oil unit
-
Exclusions
The cost of any labor or parts. We are not responsible for any costs associated with non-covered repairs or any discounts offered.
Covered Systems:
- HVAC Repair Access
- Heating & Cooling Tune-Up
Annual Benefit Amount:
- HVAC Repair Access: 15% off non-covered repairs
- Heating & Cooling Tune-Up: 1 annual maintenance visit
Annual Service Calls:
- HVAC Repair Access: Unlimited service calls (15% off non-covered repairs per call)
- Heating & Cooling Tune-Up: 1 call / 1 annual maintenance visit per call
- Service Call Fee: $0
- One-year guarantee on all covered repairs
Premier Heat & Cool Plus (Gas/Electric Only)
SAVE $16.84/mo. for your first yearCovered Systems
- Electric Central Air Cooling System
- Gas/Electric Heating System
- Gas/Electric Water Heater Repair
- Heat Pump
- Heating & Cooling Tune-Up
Annual Benefits
- Unlimited benefit amount
- Electric Central Air Cooling System: Multiple service calls up to annual benefit
- Gas/Electric Heating System: Multiple service calls up to annual benefit
- Gas/Electric Water Heater Repair: Multiple service calls up to annual benefit
- Heating & Cooling Tune-Up: 1 call / 1 Annual Maintenance Visit per call
- Service Call Fee: $0
- 10-day wait applies
- One-year guarantee on all covered repairs
Covered Repairs
- Aquastat
- Blower Motor
- Circulator Motor
- Circulator Pump
- Thermostat
- Broken or failed parts of your atmospheric, power-direct-vent, power-vent or direct-vent water heater that is fueled by natural gas, propane or electricity
- Contactor switches and delay timer
- High and low pressure switches
- Capacitors and circuit boards
- Internal fuses or breakers
- Condensate pumps
- Condenser motor and fan
- Fan controls, relays and filter dryer
- Limit controls
- Relays, transformers and valves
- One annual Cooling System and Heating System tune-up
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
-
Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your system(s) before enrollment; your entire system(s) is shared with a 3rd party or covered by a homeowners' association or the like; or was not installed according to manufacturer specifications
Water Heater: Water heaters that are commercial grade, greater than 95,000 Btu/hr., larger than 100 gallons, installed on a roof, or are tankless, solar, geothermal, oil, hanging, or combination home heating/domestic hot water are not eligible for this portion of coverage
Heating System: Heating systems with a furnace or boiler that is rated at inputs of 450,000 Btu/hr. or more, or are rooftop, through-the-wall, hanging, geothermal heat pump, combination ambient heat/domestic hot water heating or oil units are not eligible for this portion of coverage
Heat Pump/Cooling System: Heat pump/cooling systems that use refrigerant which does not meet federal, state or any other applicable regulatory or code requirements; has non-compliant components; exceeds 5 tons capacity; is installed on a roof, is an ammonia cooling, geothermal heat pump, ductless, window, or through the wall or hanging unit are not eligible for this portion of coverage
-
Exclusions
Damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstance, sheet metal work, inspections, seasonal turn on/offs, maintenance work.
Water Heater: Damage due to restricted lines or water pressure over 80 P. S. I.
Heating System: Bronze circulators, outdoor thermostats, complete zone valve replacements, more than 3 heating zones.
Heat Pump/Cooling System: Outdoor thermostats, refrigerant. Additional exclusions apply.
Covered Systems:
- Electric Central Air Cooling System
- Gas/Electric Heating System
- Gas/Electric Water Heater Repair
- Heat Pump
- Heating & Cooling Tune-Up
Annual Benefit Amount:
- Unlimited benefit amount
- Electric Central Air Cooling System: Unlimited
- Gas/Electric Heating System: Unlimited
- Gas/Electric Water Heater Repair: Unlimited
- Heating & Cooling Tune-Up: 1 Annual Maintenance Visit
Annual Service Calls:
- Electric Central Air Cooling System: Multiple service calls up to annual benefit
- Gas/Electric Heating System: Multiple service calls up to annual benefit
- Gas/Electric Water Heater Repair: Multiple service calls up to annual benefit
- Heating & Cooling Tune-Up: 1 call / 1 Annual Maintenance Visit per call
- Service Call Fee: $0
- 10-day wait applies
- One-year guarantee on all covered repairs
PremierCool Plus
SAVE $9.75/mo. for your first yearCovered Systems
- Electric Central Air Cooling System
- Electric Central Air Cooling System Tune-Up
- Heat Pump
Annual Benefits
- Unlimited benefit amount
- Electric Central Air Cooling System: Multiple service calls up to annual benefit
- Electric Central Air Cooling System Tune-Up: 1 call / 1 Annual Maintenance Visit per call
- Service Call Fee: $0
- 10-day wait applies
- One-year guarantee on all covered repairs
Covered Repairs
- Limit controls
- Relays, transformers and valves
- One annual Cooling System tune-up
- Contactor switches and delay timer
- High and low pressure switches
- Capacitors and circuit boards
- Internal fuses or breakers
- Condenser motor and fan
- Condensate pumps
- Fan controls, relays and filter dryer
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
-
Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your system before enrollment; your entire system is shared with a 3rd party or covered by a homeowners' association or the like; uses refrigerant which does not meet federal, state or any other applicable regulatory or code requirements; has non-compliant components; exceeds 5 tons capacity; is installed on a roof, is an ammonia cooling, geothermal heat pump, ductless, window, through the wall or hanging unit; or is not installed according to manufacturer specifications
-
Exclusions
Outdoor thermostats, refrigerant, sheet metal work, inspections, seasonal turn on/offs, maintenance work and damage from accidents, negligence or otherwise caused by you, others, or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Electric Central Air Cooling System
- Electric Central Air Cooling System Tune-Up
- Heat Pump
Annual Benefit Amount:
- Unlimited benefit amount
- Electric Central Air Cooling System: Unlimited
- Electric Central Air Cooling System Tune-Up: 1 Annual Maintenance Visit
Annual Service Calls:
- Electric Central Air Cooling System: Multiple service calls up to annual benefit
- Electric Central Air Cooling System Tune-Up: 1 call / 1 Annual Maintenance Visit per call
- Service Call Fee: $0
- 10-day wait applies
- One-year guarantee on all covered repairs
PremierCool
SAVE $6.71/mo. for your first yearCovered Systems
- Electric Central Air Cooling System
- Heat Pump
Annual Benefits
- Unlimited benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 10-day wait applies
- One-year guarantee on all covered repairs
Covered Repairs
- Limit controls
- Relays, transformers and valves
- Contactor switches and delay timer
- High and low pressure switches
- Capacitors and circuit boards
- Internal fuses or breakers
- Condenser motor and fan
- Condensate pumps
- Fan controls, relays and filter dryer
Eligibility
Eligible
To be eligible, you must own the residential single structure or a unit within a structure
-
Not Eligible
If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your system before enrollment; your entire system is shared with a 3rd party or covered by a homeowners' association or the like; uses refrigerant which does not meet federal, state or any other applicable regulatory or code requirements; has non-compliant components; exceeds 5 tons capacity; is installed on a roof, is an ammonia cooling, geothermal heat pump, ductless, window, through the wall or hanging unit; or is not installed according to manufacturer specifications
-
Exclusions
Outdoor thermostats, refrigerant, sheet metal work, inspections, seasonal turn on/offs, maintenance work and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Electric Central Air Cooling System
- Heat Pump
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 10-day wait applies
- One-year guarantee on all covered repairs
*HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from PSEG WorryFree Long Island LLC (“PSEG WorryFree”), PSEG WorryFree LLC and PSEG Long Island LLC. HomeServe offers these optional service plans as an authorized representative of the contract issuer or provider as stated under each specific plan offering. PSEG WorryFree LLC and PSEG WorryFree Long Island LLC are separate legal entities from PSEG Long Island LLC. Customers of PSEG Long Island have no obligation to purchase services from HomeServe and their decision whether or not to purchase has no effect on their electric service from PSEG Long Island, or its cost. This is a service contract, with repairs performed by licensed contractors.
‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.