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4.6/5 stars on Google

"Very timely service very professional and good service. The best!"
– Arnetta and Gary, Grandview, MO
"Easy to get an appointment and fixed the issue in 1 visit."
- Dennes, Queens Village, NY
"The response was quick and the plumber was able to come out quickly. Couldn't ask for better service."
- Shelly, Cleveland, OH
"The technicians were very thorough and competent; careful in bringing in and removing the equipment. They reamed the drain twice just to ensure it ran well. I am very satisfied with their work ethics. I would highly recommend the company."
- David, Norwalk, IA
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With affordable coverage from HomeServe, you:

  • Save Money

    We foot the bill on covered repairs up to the benefit amount.

  • Save time

    With access to a 24/7 hotline to schedule a repair, you don’t have to search for trusted repair help.

  • Stress Less

    Knowing your work is in professional hands and comes with a one-year repair guarantee.*

  • Manage More

    HomeServe ID puts your account in your hands, anytime, anywhere.

*Tech Protection and Surge Plan repairs are guaranteed for 90 days.

Louisville Water Company has partnered with HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. Louisville Water Company and HomeServe entered into an agreement to introduce these plans to Louisville Water Company's customers.

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Important Coverage Information
$2.74/mo.
$5.49/mo.
for your first year

This Plan includes:

  • $7,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
  • Exterior Water Service Line

Exclusions:

  • Frozen lines, branch lines, any tanks or appliances, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
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Important Coverage Information
$4.99/mo.
$9.99/mo.
for your first year

This Plan includes:

  • $10,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
  • Exterior Sewer/Septic Line
  • Drain Cleaning
  • Grinder Pump

Exclusions:

  • Non-conforming drain lines, septic/collection tanks, leaching fields, branch lines, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
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*HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from Louisville Water Company and offers this optional service plan as an authorized representative of the contract providers as stated under each specific product offering. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from Louisville Water Company. Louisville Water Company and HomeServe entered into a commercial agreement to introduce this plan to Louisville Water Company’s customers.

‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.