Interior Plumbing and Drainage System
SAVE $4.00/mo. for your first yearCovered Systems
- Interior Plumbing
- Interior Drainage Lines
Annual Benefits
- $5,000 maximum benefit amount
- 2 calls / $2,500 per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
What’s Covered
- Repair/replace burst interior water pipe
- Unblocking an overflowing toilet or sink due to clogged drains
- Blocked drain
- Leaking wax seal
Important Coverage Information
Eligible
An owner of a residential single structure, or a unit within a structure, that is not intended to be moved
Not Eligible
If your property is used for commercial purposes; you know of any current problems with your interior plumbing and drainage lines before enrollment; or your entire interior plumbing and drainage line is shared with a 3rd party or covered by a homeowners’ association or the like
Exclusions
Appliances, fittings and fixtures; vent stacks; pressure reducing valves; backflow prevention devices; pumps or grinders; non-conforming drain lines; frozen pipes; fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Interior Plumbing
- Interior Drainage Lines
Annual Benefit Amount:
- $5,000 maximum benefit amount
Annual Service Calls:
- 2 calls / $2,500 per call
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Heating and Cooling Repair Program (Gas/Electric Only)
SAVE $4.97/mo. for your first yearCovered Systems
- Electric Central Air Cooling System
- Gas/Electric Heating System
Annual Benefits
- Unlimited benefit amount
- Electric Central Air Cooling System: Multiple service calls up to annual benefit
- Gas/Electric Heating System: Multiple service calls up to annual benefit
- Service Call Fee $50
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
What’s Covered
- Fan controls, relays and filter dryer
- High and low pressure switches
- Limit controls
- Refrigerant (excluding maintenance recharges)
- Air scoops and aquastat
- Barometric damper
- Blower motors and assembly
- Fan and limit controls
- Fusible links and gas valves
- Blower motors and assembly
Important Coverage Information
Eligible
An owner of a residential single structure, or a unit within a structure, that is not intended to be moved
Not Eligible
If your property is used for commercial purposes; you know of any current problems with your systems before enrollment; your systems are shared with a 3rd party or covered by a homeowners’ association or the like; or were not installed according to manufacturer specifications; your heat pump/cooling system uses refrigerant which does not meet federal, state, or any other applicable regulatory or code requirements, has non-compliant components, exceeds 5 tons capacity, or is a ductless, ammonia cooling, or window unit; or your heating system is a ductless, radiant floor or ceiling, ultra violet light, geothermal heat pump, steam, boiler, or combination ambient heat/domestic hot water heating unit
Exclusions
Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Heat Pump/Cooling System: Air ducts, air cleaners, air filters, ductwork, registers, asbestos coverings, condenser pads, snow legs; refrigerant leaks in a system that is more than 15 years old; repair or replacement of compressors and indoor or outdoor refrigerant coils outside the manufacturer’s parts warranty period; more than 1 pound of refrigerant; refrigerant conversions. Additional exclusions apply. Heating System: Add-on components including humidifiers, auxiliary components including ductwork, registers and grilles, electronic or electrostatic air filters, electronic zoning systems, flues, equipment casing or enclosures; repair or replacement of heat exchangers outside of the manufacturer’s parts warranty period. Additional exclusions apply.
Covered Systems:
- Electric Central Air Cooling System
- Gas/Electric Heating System
Annual Benefit Amount:
- Unlimited benefit amount
- Electric Central Air Cooling System: Unlimited
- Gas/Electric Heating System: Unlimited
Annual Service Calls:
- Electric Central Air Cooling System: Multiple service calls up to annual benefit
- Gas/Electric Heating System: Multiple service calls up to annual benefit
- Service Call Fee $50
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Exterior Water Service Line Coverage
SAVE $2.50/mo. for your first yearCovered Systems
- Exterior Water Service Line
Annual Benefits
- Unlimited benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Important Coverage Information
Eligible
An owner of both a residential single structure permanently secured to the ground and the land it is located on
Not Eligible
If your property is used for commercial purposes; you know of any current problems with your exterior water service line before enrollment; or your entire exterior water service line is shared with a 3rd party or covered by a homeowners’ association or the like
Exclusions
Branch lines, any tanks or appliances, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Exterior Water Service Line
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Water Heater Repair and Replacement
SAVE $3.47/mo. for your first yearCovered Systems
- Gas/Electric Water Heater Repair
- Gas/Electric Water Heater Replacement
Annual Benefits
- $1,000 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- 90-day wait period for water heater replacement
- One-year guarantee on all covered repairs
What’s Covered
- Burner supply tube and assembly
- Drain and gas valves
- Pilot light
- Temperature control
- Main burner
Important Coverage Information
Eligible
An owner of a residential single structure, or a unit within a structure
Not Eligible
If your property is used for commercial purposes; you know of any current problems with your water heater before enrollment; your entire water heater is shared with a 3rd party or covered by a homeowners’ association or the like; or your water heater is commercial grade, larger than 100 gallons, solar, oil, or combination home heating/domestic hot water unit; or is not installed according to manufacturer specifications
Exclusions
Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Gas/Electric Water Heater Repair
- Gas/Electric Water Heater Replacement
Annual Benefit Amount:
- $1,000 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- 90-day wait period for water heater replacement
- One-year guarantee on all covered repairs
Exterior Sewer/Septic Line Coverage
SAVE $3.00/mo. for your first yearCovered Systems
- Exterior Sewer/Septic Line
- Drain Cleaning
Annual Benefits
- $10,000 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
What’s Covered
- Locating the blockage or collapse
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Fusing
- Welding
- Pipe cutting
Important Coverage Information
Eligible
An owner of both a residential single structure permanently secured to the ground and the land it is located on
Not Eligible
If your property is used for commercial purposes; you know of any current problems with your exterior sewer/septic line before enrollment; your entire exterior sewer/septic line is shared with a 3rd party or covered by a homeowners’ association or the like; your exterior sewer/septic line previously had roots removed or failed a smoke or dye test, camera inspection or any other proactive test without resolution
Exclusions
Septic/collection tanks; leaching fields; grinder pumps; backflow prevention devices; non-conforming drain lines; branch lines; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Exterior Sewer/Septic Line
- Drain Cleaning
Annual Benefit Amount:
- $10,000 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
In-Home Electric Repair Program
SAVE $2.50/mo. for your first yearCovered Systems
- Interior Electrical Line
Annual Benefits
- Unlimited benefit amount
- Unlimited service calls (Unlimited per call)
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
What’s Covered
- Breaker panel
- Fuse box
- Switches
- Outlets
- Disconnect boxes
- Wiring
- Breakers
Important Coverage Information
Eligible
An owner of a residential single structure, that is not intended to be moved
Not Eligible
Recreational vehicles and properties used for commercial purposes
If you are aware of any pre-existing conditions, defects or deficiencies with your interior electrical line prior to enrollment
If your entire interior electrical line is shared with any third party or covered by a homeowners’, condominium or like association
Exclusions
Appliances; knob and tube wiring; repairs to any section of your interior electrical line that serves a secondary building not attached to your home; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Interior Electrical Line
Annual Benefit Amount:
- Unlimited benefit amount
Annual Service Calls:
- Unlimited service calls (Unlimited per call)
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Gas Line Coverage
SAVE $1.75/mo. for your first yearCovered Systems
- Interior Gas Line
- Exterior Gas Line
Annual Benefits
- $8,000 maximum benefit amount
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
What’s Covered
- Replace section of natural gas supply line
- Repair/replace gas safety shutoff valve
- Repair section of pipe to your furnace
- Pressure regulating valve
Important Coverage Information
Eligible
An owner of a residential single structure, or a unit within a structure, that is not intended to be moved
Not Eligible
If your property is used for commercial purposes; you know of any current problems with your gas line before enrollment; or your gas line is shared with a 3rd party or covered by a homeowners’ association or the like
Exclusions
Meter moves or replacements except when required by local code; appliances, fixtures or pressure regulating devices; lines not supplied by a utility; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Covered Systems:
- Interior Gas Line
- Exterior Gas Line
Annual Benefit Amount:
- $8,000 maximum benefit amount
Annual Service Calls:
- Multiple service calls up to annual benefit
- Service Call Fee: $0
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Frequently asked questions
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You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
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Your plan starts 30 days after your order is processed. You can make a service call immediately after your plan starts.
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Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
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HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.
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Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.
*HomeServe USA Repair Management Corp. ("HomeServe"), Virginia License #127703, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Dominion Energy and offers this optional service plan as an authorized representative of the service contract provider as stated under each individual plan offering. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from Dominion Energy. Dominion Energy and HomeServe entered into a commercial agreement to introduce these plans to Dominion Energy's customers.