Important information for SWEPCO Customers
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SWEPCO has partnered with HomeServe*, an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. SWEPCO and HomeServe entered into an agreement to introduce these plans to SWEPCO's customers.

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$2.49/mo.
$4.99/mo.
For Your First Year

This Plan includes:

  • $10,000 maximum benefit amount
  • Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
  • Exterior Water Service Line
  • Exterior Water Service Line Restoration

Exclusions:

  • Frozen lines, branch lines, any tanks or appliances, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
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This Plan includes:

  • Exterior Sewer/Septic Line: Multiple service calls up to annual benefit
  • Exterior Sewer/Septic Line: Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
  • Exterior Sewer/Septic Line
  • Exterior Sewer/Septic Line
  • Exterior Sewer/Septic Line Restoration
  • Drain Cleaning

Exclusions:

  • Non-conforming drain lines, septic/collection tanks, leaching fields, grinder pumps, branch lines, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
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Frequently asked questions

  • You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).

  • Your plan starts 30 days after your order is processed. You can make a service call immediately after your plan starts. During the initial 30-day waiting period you will receive the Terms and Conditions to help you decide if coverage is right for you.

  • HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.

  • Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.

* HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from Southwestern Electric Power Company and administers this optional service plan, issued by the contract issuer as stated under each specific plan offering. This is a residential contract; it is not an insurance policy and is not regulated or approved by the Texas Department of Insurance. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from Southwestern Electric Power Company. Southwestern Electric Power Company has no direct involvement in and bears no legal responsibility for the HomeServe programs. Southwestern Electric Power Company and HomeServe entered into a commercial agreement to present these plans to Southwestern Electric Power Company’s customers and to provide an option for HomeServe’s monthly charges to be included in customers’ electric bills.