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Find Your Coverage from HomeServe

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4.6/5 stars on Google

"Very timely service very professional and good service. The best!"
– Arnetta and Gary, Grandview, MO
"Easy to get an appointment and fixed the issue in 1 visit."
- Dennes, Queens Village, NY
"The response was quick and the plumber was able to come out quickly. Couldn't ask for better service."
- Shelly, Cleveland, OH
"The technicians were very thorough and competent; careful in bringing in and removing the equipment. They reamed the drain twice just to ensure it ran well. I am very satisfied with their work ethics. I would highly recommend the company."
- David, Norwalk, IA
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With affordable coverage from HomeServe, you:

  • Save Money

    We foot the bill on covered repairs up to the benefit amount.

  • Save time

    With access to a 24/7 hotline to schedule a repair, you don’t have to search for trusted repair help.

  • Stress Less

    Knowing your work is in professional hands and comes with a one-year repair guarantee.*

  • Manage More

    HomeServe ID puts your account in your hands, anytime, anywhere.

*Tech Protection and Surge Plan repairs are guaranteed for 90 days.

Kentucky Power has partnered with HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. Kentucky Power and HomeServe entered into an agreement to introduce these plans to Kentucky Power's customers.

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Frequently asked questions

  • You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).

  • Your plan starts 30 days after your order is processed. You can make a service call immediately after your plan starts.

  • HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.

  • Local, licensed and insured contractors perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.

*HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from Kentucky Power and offers this optional service plan as an authorized representative of the service contract provider as listed under each specific plan offering. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from Kentucky Power. Kentucky Power has no direct involvement in and bears no legal responsibility for the HomeServe programs. Kentucky Power and HomeServe entered into a commercial agreement to present these plans to Kentucky Power’s customers and to provide an option for HomeServe’s monthly charges to be included in customers’ electric bills.

‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.