About Southern California Gas Company and Home Emergency Insurance Solutions
Frequently Asked Questions
If you find you have similar coverage, you can contact HomeServe to receive a refund of your service agreement fee, less any claims paid.
Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. This prevents service calls on pre-existing conditions and helps keep the coverage affordable.
Step 1: If you should suffer a home repair emergency that is covered by your plan, call Home Emergency Insurance Solutions toll-free at 1-888-302-0138.
Step 2: A local, licensed and insured technician will be dispatched to your home to make the covered repair or replacement.
Step 3: Once covered repairs are completed, just sign the repair form and we pay the technician directly for you.
It’s that simple!