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About HomeServe

HomeServe offers protection plans that can help protect you from the expense and inconvenience of interior and exterior home repairs. If you experience a covered breakdown, these plans can help save a significant amount of money, eliminate the inconvenience of finding a qualified contractor and ensure the job is professionally completed. While HomeServe is not a licensed contractor, the repairs will be conducted by our network of trusted, licensed and reliable local contractors.

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This plan covers both your heating and cooling systems, which can help you deal with the expense of covered repairs.

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This Plan Includes

  • $2,500 annual benefit amount
  • Cooling System Coverage: Multiple service calls up to annual benefit
  • Gas/Electric Heating System Only: Multiple service calls up to annual benefit
  • 30-day review period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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Your home’s sewer/septic line can clog or break due to invasive tree roots or shifting soil. Help keep what’s underground covered with a home repair plan.

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This Plan Includes

  • $7,000 annual benefit amount
  • Exterior Sewer/Septic Line: Multiple service calls up to annual benefit
  • Sewer/Septic Line Restoration: Multiple service calls up to annual benefit
  • 30-day review period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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Power failures or faulty wiring and electrical components can cause power outages. Protect yourself from the high cost of repairs with a home service repair plan from HomeServe.

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This Plan Includes

  • $1,250 annual benefit amount
  • Multiple service calls up to annual benefit
  • 30-day review period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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Plumbing and drainage line problems can be complicated and expensive to fix. Help protect yourself against the high cost of repairs with a home repair plan.

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This Plan Includes

  • $3,000 annual benefit amount
  • 2 service calls ($1,500 per call)
  • 30-day review period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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Your home's gas line may experience a leak due to an aging pipe, valve or fitting. Help get protected against high cost of repairs with a gas line home warranty plan.

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This Plan Includes

  • $8,000 annual benefit amount
  • Exterior Gas Line Coverage: Multiple service calls up to annual benefit
  • Interior Gas Line Coverage: Multiple service calls up to annual benefit
  • 30-day review period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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Your home's exterior electrical components can short circuit without warning. Help lighten your load against exterior electrical wiring breakdowns with an exterior electrical home warranty plan.

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This Plan Includes

  • $5,000 annual benefit amount
  • Multiple service calls up to annual benefit
  • 30-day review period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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Problems with your water heater can be a major inconvenience. Get back to hot water with a home service repair plan and get protection help from the high cost of repairs.

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This Plan Includes

  • $1,500 annual benefit amount
  • Gas/Electric Water Heater Only: Multiple service calls up to annual benefit
  • Gas/Electric Water Heater Repair Only: Multiple service calls up to annual benefit
  • Gas/Electric Water Heater Replacement Only: Multiple service calls up to annual benefit
  • 30-day review period with a money-back guarantee
  • 90-day wait applies for water heater replacement
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms

Frequently asked questions

What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.
Does my homeowners insurance cover this?
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
Who is HomeServe?
HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.

Important information for homeowners.
Take action to help protect your finances from an unexpected breakdown. 

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HomeServe NA Insurance Services (“HomeServe”), also known as Home Emergency Insurance Solutions, California License #0F79326, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from San Jose Water and offers and administers this optional home protection plan as an authorized representative of AMT Home Protection Company, 800 Superior Avenue, Cleveland, Ohio 44114, the protection plan issuer. Your choice of whether to participate in this plan will not affect the price, availability or terms of water service from San Jose Water.

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