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Heating and Cooling Plan (Gas/Electric Only)

30 Day Money Back Guarantee

  • Why You Should Get a Plan

    Replacing most heating and central A/C components cost $300-$700‡.

    How a heating and cooling system failure can affect your home:

    • a bad condenser can cause the fan to blow but not cool
    • a bad condenser can cause the fan to blow but not cool
    • circuit board failure can cause the breaker to keep tripping
    • freon or coolant leak can prevent cool air from flowing into your home

    As a homeowner, you are responsible for the heating and cooling systems inside your home, and you will have to arrange and pay for any necessary repairs. ‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.

  • What's Covered
    • High and low pressure switches
    • Limit controls
    • Refrigerant (excluding maintenance recharges)
    • Relays, transformers and valves
    • Standard thermostats, transformers and wiring/circuity
    • Blower bearings, belts, pulleys, motors, shafts and controls
    • Standard air filters and spark ignitors
    • Capacitors, equipment fuses and low pressure regulators
    • Disconnect fan, limit and rollout switches
    • Main and pilot burners, pilot burner generators and thermocouples
    • Capacitors and circuit boards
    • Internal fuses or breakers
    • Condensate pumps
    • Condenser motor and fan
    • Contactor switches and delay timer
    • Fan controls, relays and filter dryer
  • Benefits
    • $2,500 annual benefit amount
    • Cooling System Coverage: Multiple service calls up to annual benefit
    • Gas/Electric Heating System Only: Multiple service calls up to annual benefit
    • 30-day review period with a money-back guarantee
    • One-year guarantee on all covered repairs
  • Overview

    A lot can go wrong with the heating and central air conditioner systems in your home. Drains can clog, motors can burn out, fuses can blow, and improper settings can mean your system runs too often, leading to higher energy costs and wear and tear. It may be your responsibility to keep your HVAC system functioning properly. Let a repair plan from HomeServe help protect you from the expense and bother of emergency home repairs.

    Eligible homeowners can select the Heating and Cooling Plan, which provides up to $2,500 in total maximum annual benefit for cooling system and heating system coverage with multiple service calls. This optional coverage can help protect you from the high costs of covered repairs.

Important coverage information

Eligible

  • To be eligible, you must own the residential single structure or a unit within a structure
Additional limitations apply. See more. See less

Not Eligible

  • If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your systems before enrollment; your systems are shared with a 3rd party or covered by a homeowners' association or the like; or were not installed according to manufacturer specifications; your cooling system uses refrigerant which does not meet federal, state, or any other applicable regulatory or code requirements, has non-compliant components, exceeds 5 tons capacity, is installed on a roof, is an ammonia cooling, geothermal heat pump, ductless, window, through the wall or hanging unit; or your heating system has a furnace or boiler rated at inputs of 400,000 Btu/hr. or more is installed on a roof, is a through-the-wall, hanging, geothermal heat pump, combination ambient heat/domestic hot water heating or oil unit
Additional limitations apply. See more. See less

Exclusions

  • Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances and the following system-specific exclusions: Cooling System: Air ducts, a/c coils, registers, grilles, asbestos coverings, balancing of system, wiring and parts external to the unit, compressors or chillers, condenser casings, condenser coils, evaporator coils, metering systems/TXV valves, refrigerant for maintenance recharges, thermostats, thermostat wiring, disconnect boxes and all wiring, breakers and switches contained within them, refrigerant conversions. Additional exclusions apply. Heating System: Air ducts, registers, air filters, zoning components and electronics, electronic air cleaners, flue venting, humidifiers, thermostats, thermostat wiring, air balancing, chimney maintenance or repairs, heating jacket, asbestos or other insulation, heat exchangers, leaking boilers, boiler distribution piping, radiators. Additional exclusions apply.
Additional limitations apply. See more. See less
Eligibility: To be eligible, you must own the residential single structure or a unit within a structure. You are not eligible if your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your systems before enrollment; your systems are shared with a 3rd party or covered by a homeowners' association or the like; or were not installed according to manufacturer specifications; your cooling system uses refrigerant which does not meet federal, state, or any other applicable regulatory or code requirements, has non-compliant components, exceeds 5 tons capacity, is installed on a roof, is an ammonia cooling, geothermal heat pump, ductless, window, through the wall or hanging unit; or your heating system has a furnace or boiler rated at inputs of 400,000 Btu/hr. or more; is installed on a roof, is a through-the-wall, hanging, geothermal heat pump, combination ambient heat/domestic hot water heating or oil unit. In IA, properties with more than 4 dwelling units are not eligible.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the following broken or failed parts of an electric central air conditioning or natural gas, propane, electric central forced-air or circulating hot water central heating system that has experienced an operational failure, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. Coverage provides for repairs or replacement of parts only. Your systems will not be replaced. Cooling System: Capacitors, circuit boards, internal fuses, breakers, condensate pumps, condenser motor, condenser fan, contactor switches, delay timer, fan controls, fan relays, filter dryer, high and low pressure switches, limit controls; up to 1 pound of refrigerant, relays, transformers, and valves. Heating System: Air scoops, aquastat, barometric damper, belts, pulleys, blower motors, blower assemblies, circuit boards, circulators, ECO safeties, fan controls, limit controls, fusible links, gas valves, ignition controls, induced draft motor, blower, low water cutoff, main burners, pilot burners, pilots, thermocouples, pressure switches, regulator valves, relays, spill switches, and transformers.
Not covered: Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances and the following system-specific exclusions: Cooling System: Air ducts, a/c coils, registers, grilles, asbestos coverings, balancing of system, wiring and parts external to the unit, compressors or chillers, condenser casings, condenser coils, evaporator coils, metering systems/TXV valves, refrigerant for maintenance recharges, thermostats, thermostat wiring, disconnect boxes and all wiring, breakers and switches contained within them, refrigerant conversions. Additional exclusions apply. Heating System: Air ducts, registers, air filters, zoning components and electronics, electronic air cleaners, flue venting, humidifiers, thermostats, thermostat wiring, air balancing, chimney maintenance or repairs, heating jacket, asbestos or other insulation, heat exchangers, leaking boilers, boiler distribution piping, radiators. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit.
Making a Service Call: Your plan starts 30 days after your order is processed. You can make a service call immediately after your plan starts. During the initial 30-day review period you will receive the Terms and Conditions to help you decide if coverage is right for you. Upon renwal/reactivation (if applicable), there is no review period and you make a service call immediately.
Cancellation: Cancel any time by calling HomeServe at 1-855-225-0348 or visiting www.homeserve.com. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.

Frequently asked questions

What's covered?
Coverage provides, up to the applicable benefit limit, to repair or replace the following broken or failed parts of an electric central air conditioning or natural gas, propane, electric central forced-air or circulating hot water central heating system that has experienced an operational failure, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. Coverage provides for repairs or replacement of parts only. Your systems will not be replaced. Cooling System: Capacitors, circuit boards, internal fuses, breakers, condensate pumps, condenser motor, condenser fan, contactor switches, delay timer, fan controls, fan relays, filter dryer, high and low pressure switches, limit controls; up to 1 pound of refrigerant, relays, transformers, and valves. Heating System: Air scoops, aquastat, barometric damper, belts, pulleys, blower motors, blower assemblies, circuit boards, circulators, ECO safeties, fan controls, limit controls, fusible links, gas valves, ignition controls, induced draft motor, blower, low water cutoff, main burners, pilot burners, pilots, thermocouples, pressure switches, regulator valves, relays, spill switches, and transformers.
What's not covered?
Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances and the following system-specific exclusions: Cooling System: Air ducts, a/c coils, registers, grilles, asbestos coverings, balancing of system, wiring and parts external to the unit, compressors or chillers, condenser casings, condenser coils, evaporator coils, metering systems/TXV valves, refrigerant for maintenance recharges, thermostats, thermostat wiring, disconnect boxes and all wiring, breakers and switches contained within them, refrigerant conversions. Additional exclusions apply. Heating System: Air ducts, registers, air filters, zoning components and electronics, electronic air cleaners, flue venting, humidifiers, thermostats, thermostat wiring, air balancing, chimney maintenance or repairs, heating jacket, asbestos or other insulation, heat exchangers, leaking boilers, boiler distribution piping, radiators. Additional exclusions apply.
When can I make a service call?
Your plan starts 30 days after your order is processed. You can make a service call immediately after your plan starts. During the initial 30-day review period you will receive the Terms and Conditions to help you decide if coverage is right for you. Upon renwal/reactivation (if applicable), there is no review period and you make a service call immediately.

HomeServe NA Insurance Services (“HomeServe”), also known as Home Emergency Insurance Solutions, California License #0F79326, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from San Jose Water and offers and administers this optional home protection plan as an authorized representative of AMT Home Protection Company, 800 Superior Avenue, Cleveland, Ohio 44114, the protection plan issuer. Your choice of whether to participate in this plan will not affect the price, availability or terms of water service from San Jose Water.

Heating and Cooling Plan (Gas/Electric Only) for only $17.99/mo.

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