Over 700 Previously Recalled AC and Heat Pump Units Resold After Recalls Announced

by Lauren Leazenby

PTAC Crew and PTAC USA refurbished and resold packaged terminal air conditioners, packaged terminal heat pumps and room air conditioner units after recalls of these units had been announced. The Consumer Product Safety Commission is warning purchasers not to use the previously recalled units. Several brands are affected by this recall. Here’s everything you need to know.

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The April 28 recall affects about 710 of these units, originally recalled by their manufacturers between 2004 and 2018. They were refurbished by PTAC Crew and PTAC USA and resold from May 2019 through December 2019.

According to PTAC Crew: “Because we sell refurbished PTAC units, these recalls may affect refurbished inventory that you purchased from us.” The Knoxville, Tenn.-based distributor said the original manufacturer recalls affect several brands, including Goodman Amana, Carrier, Trane and General Electric.

The original recalls were announced for various reasons, including fire and burn hazards. According to the CPSC, the original recalls included reports of units overheating, smoking or catching fire, sometimes leading to property damage and, in one instance, an injury that required medical attention.

To find out if your refurbished unit is involved in this recall, check the brand and model number against this list.

PTAC Crew is directing purchasers to stop using recalled refurbished units immediately. For further instructions, reach out to the recalling company first using the contact information in this table. Depending on the original manufacturer, the unit may be repaired or replaced. If you can’t reach the recalling company, call PTAC Crew at 888-458-7822 or PTAC USA at 866-617-0985. You can also email info@ptacusa.com or visit the PTAC Crew and PTAC USA websites.

For more consumer product safety information, visit cpsc.gov.

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