30 Day Money Back Guarantee
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Why You Should Get a Plan
Repair or replacement of an exterior water line or sewer/septic line can cost thousands of dollars.*
If your water service or sewer/septic line fails, it can cause:
- low water pressure and water leaks
- sewage in your basement and your yard
*National average repair costs within the HomeServe network as of June 2020.
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What's Covered
- Unblocking
- Locating the leak
- Locating the blockage or collapse
- Excavation to expose pipe
- Pipe replacement or repair
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Benefits
Annual Benefit
- Exterior Sewer/Septic Line - $10,000
- Exterior Water Service Line - Unlimited
Service
- Exterior Sewer/Septic Line: Multiple service calls up to annual benefit
- Exterior Water Service Line: Multiple service calls up to annual benefit
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Overview
As a home ages, so do the exterior water service and sewer/septic lines. Leaks and breaks are usually caused by aging, corrosion, extreme temperatures, or settling or shifting of the ground. Because these lines are buried underground on your property and not typically inspected, a failure is almost impossible to predict. If these lines fail, replacement can cost thousands of dollars.
Most basic homeowners insurance doesn't cover repairs to the exterior water service line or sewer/septic line on your property that are damaged due to normal wear and tear. Be prepared with affordable Premier Exterior Line Coverage. This plan covers your water service line (unlimited annual coverage with unlimited service calls) and sewer/septic line (unlimited service calls up to the $10,000).
Important coverage information
Eligible
- An owner of both a residential single structure permanently secured to the ground and the land it is located on
Not Eligible
- If your property is used for commercial purposes; you know of any current problems with your systems before enrollment; your entire system is shared with a 3rd party or covered by a homeowners’ association or the like; or your exterior sewer/septic line previously had roots removed or failed a smoke or dye test without resolution
Exclusions
- Branch lines; frozen lines; septic/collection tanks; leaching fields; non-conforming drain lines; restoration to water structures, pastures or wooded areas; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the following that have experienced an operational failure, for which you have sole responsibility, that are damaged due to normal wear and tear, not accident or negligence. Exterior Water Service Line: The line from your utility’s responsibility or external wall of your well casing to the water meter or main shut-off valve inside your home. Exterior Sewer/Septic Line: The sewer line from the external wall of your home up to your utility’s responsibility, or septic line from the external wall of your home up to the point of connection to the septic tank on your property, including branch drains from the point they exit the home to the point they re-enter the home. Repair or replacement of non-functioning grinder pumps and backflow prevention devices is also included. Restoration to your pavement, yard or landscaping disturbed as part of a covered repair is included, up to the benefit limit.
Not covered: Branch lines; frozen lines; septic/collection tanks; leaching fields; non-conforming drain lines; restoration to water structures, pastures or wooded areas; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 7134 Lee Highway, Chattanooga, TN 37421, is an independent company separate from Dominion Energy, Inc.. Dominion Energy, Inc. is not responsible for the service plans offered by HomeServe and its affiliates. HomeServe offers this optional service plan as an authorized representative of the service contract provider, North American Warranty Inc., 175 West Jackson Blvd., 8th Floor, Chicago, IL 60604. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from Dominion Energy, Inc..
Premier Exterior Line for only $16.46/mo.