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Important coverage information

Eligible

  • An owner or renter of a residential property, and who is a SoCalGas® natural gas customer, may be eligible for coverage for up to 3 of the following consumer electronics: flat screen TVs, personal computers and tablet computers (“Devices”)
Additional limitations apply. See more. See less

Not Eligible

  • If your property is used for commercial purposes
Additional limitations apply. See more. See less

Exclusions

  • Losses caused by accident to flat screen TV; losses caused by theft, abuse, negligence, natural disaster, malwares, external factors (e.g., rust), or improper removal/installation of parts/peripheral devices; pre-existing conditions known at enrollment; Devices used solely for commercial purposes; accessories or peripheral devices; replaceable parts or connected items (e.g., batteries); or any loss or corruption of data and restoration of software and operating systems. Additional exclusions apply.
Additional limitations apply. See more. See less
Eligibility: This description of coverage, exclusions and conditions is not the actual contract; the actual contract will be sent to you within approximately 10 business days after we receive your Form. An owner or renter of a residential property, and who is a SoCalGas® natural gas customer, may be eligible for coverage for up to 3 of the following consumer electronics: flat screen TVs, personal computers and tablet computers (“Devices”). You are not eligible if your property is used for commercial purposes. In Iowa, properties with more than 4 dwelling units are not eligible.
Benefit Details: Coverage for repairs from HomeServe (as the plan administrator for AMT Home Protection) or any other provider is optional and you can decide if coverage is right for you. Coverage provides, up to the fair market value of the Device at the time of the service call or up to the benefit limits (whichever is lower), to repair or replace your Device(s), for which you have sole responsibility, that has failed due to: (a) normal wear and tear; (b) defects in materials or workmanship; (c) power surges to your Device(s) connected to a UL-approved surge protector; and (d) accidental damage from handling of personal computers and tablet computers. If your Device is deemed beyond repair, we will replace the Device with one of similar functionality that may be the same or different brand, model or color. Reimbursement for repair of broken tablet computer screens is also included, up to the benefit limit. There is a 90-day guarantee on covered repairs. There is a $100 fee to make a Service Call whether the Device is covered or not.
Not covered: Losses caused by accident to flat screen TV; losses caused by theft, abuse, negligence, natural disaster, malwares, external factors (e.g., rust), or improper removal/installation of parts/peripheral devices; pre-existing conditions known at enrollment; Devices used solely for commercial purposes; accessories or peripheral devices; replaceable parts or connected items (e.g., batteries); or any loss or corruption of data and restoration of software and operating systems. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your Plan starts the day your enrollment is processed, and you can make a service call immediately. We will determine if we perform the work at your home; you take your Device to and collect it from an authorized service center; or we provide you with instructions to ship the Device to an authorized depot. You release all property rights in any Devices replaced under this plan and agree to send them upon request.
Cancellation: Cancel any time by calling HomeServe at 1-888-302-0138 or visiting www.homeserve.com. You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro-rata refund less any claims paid (where applicable). 
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill.

Frequently asked questions

What's covered?
Coverage for repairs from HomeServe (as the plan administrator for AMT Home Protection) or any other provider is optional and you can decide if coverage is right for you. Coverage provides, up to the fair market value of the Device at the time of the service call or up to the benefit limits (whichever is lower), to repair or replace your Device(s), for which you have sole responsibility, that has failed due to: (a) normal wear and tear; (b) defects in materials or workmanship; (c) power surges to your Device(s) connected to a UL-approved surge protector; and (d) accidental damage from handling of personal computers and tablet computers. If your Device is deemed beyond repair, we will replace the Device with one of similar functionality that may be the same or different brand, model or color. Reimbursement for repair of broken tablet computer screens is also included, up to the benefit limit. There is a 90-day guarantee on covered repairs. There is a $100 fee to make a Service Call whether the Device is covered or not.
What's not covered?
Losses caused by accident to flat screen TV; losses caused by theft, abuse, negligence, natural disaster, malwares, external factors (e.g., rust), or improper removal/installation of parts/peripheral devices; pre-existing conditions known at enrollment; Devices used solely for commercial purposes; accessories or peripheral devices; replaceable parts or connected items (e.g., batteries); or any loss or corruption of data and restoration of software and operating systems. Additional exclusions apply.
When can I make a service call?
Your Plan starts the day your enrollment is processed, and you can make a service call immediately. We will determine if we perform the work at your home; you take your Device to and collect it from an authorized service center; or we provide you with instructions to ship the Device to an authorized depot. You release all property rights in any Devices replaced under this plan and agree to send them upon request.

HomeServe NA Insurance Services (“HomeServe”), also known as Home Emergency Insurance Solutions, California License #0F79326, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is not regulated by the California Public Utilities Commission, is an independent company that is not an affiliate of SoCalGas® and offers and administers this optional home protection plan as an authorized representative of #obligor_public_name#, #obligor_address#, the protection plan issuer. Your choice of whether to purchase these services from HomeServe will not affect your current level of natural gas service from SoCalGas. SoCalGas neither endorses nor warrants any such goods or services from HomeServe. Repairs are performed by a licensed and insured independent contractor.

Tech Protection Essential for only $12.99/mo.

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