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Exterior Service Line Plus Coverage

30 Day Money Back Guarantee

  • Why You Should Get a Plan

    Repair or replacement of an exterior water line or sewer/septic line can cost thousands of dollars.‡

    If your water service line, sewer/septic line or interior plumbing fails, it can cause:

    • clogged/backed up drains inside your home.
    • water leaks or sewage in your yard,

    As a homeowner, you may be responsible for the plumbing and drainage lines inside your home and for the water and sewer/septic lines on your property, and you may have to arrange and pay for any necessary repairs. Buried pipes break ‡ protect yours with an affordable plan from HomeServe and get protection from high repair costs with access to our 24/7 hotline where you can schedule repairs. ‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.

  • What's Covered
    • Locating the blockage or collapse
    • Pipe replacement or repair
    • Repair or replacement of seals and joints
    • Unblocking
    • Fusing
    • Welding
    • Pipe cutting
    • Locating the leak
    • Blocked drain
    • Leaking wax seal
    • Unblocking an overflowing toilet or sink due to clogged drains
  • Benefits

    Annual Benefit

    • Interior Plumbing - $2,000
    • Sewer/Septic Line Restoration - Unlimited
    • Water Service Line Restoration - Unlimited
    • Exterior Sewer/Septic Line - $6,000
    • Exterior Water Service Line - $12,000

    Service Calls

    • Interior Plumbing: Multiple service calls up to annual benefit
    • Sewer/Septic Line Restoration: Multiple service calls up to annual benefit
    • Water Service Line Restoration: Multiple service calls up to annual benefit
    • Exterior Sewer/Septic Line: Multiple service calls up to annual benefit
    • Exterior Water Service Line: Multiple service calls up to annual benefit
  • Overview

    The last thing any homeowner wants to worry about is what to do if their exterior water, sewer/septic or interior plumbing lines break down. It can cost hundreds of dollars to clear clogged lines, snake drains and fix leaking pipes. Replacement of an exterior water service or sewer/septic line can cost thousands of dollars.

    Get Exterior Service Line Plus Restoration Coverage and you will never be left worrying about how much covered repairs will cost. Coverage provides as many service calls as you need with a $12,000 annual benefit amount for covered repairs to your exterior water service line, a $6,000 annual benefit amount for covered repairs to your exterior sewer/septic line and up to $2,000 annually for your interior plumbing system.

Important coverage information

Eligible

  • To be eligible, you must own both the residential single structure and the land it is located on. Exterior Sewer/Septic Line: Residences that have had any roots removed or failed a smoke or dye test, camera inspection or any other proactive test without resolution prior to enrollment are not eligible for this portion of coverage
Additional limitations apply. See more. See less

Not Eligible

  • If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your system(s) before enrollment; or your entire system(s) is shared with a 3rd party or covered by a homeowners' association or the like
Additional limitations apply. See more. See less

Exclusions

  • Exteior Water Serivce Line: Frozen lines, branch lines, any tanks or appliances. Exterior Sewer/Septic Line: The sewer line from the external wall of your home up to your utility's responsibility, or septic line from the external wall of your home up to the point of connection to the septic tank on your property, including branch drains from the point they exit the home to the point they re-enter the home. Repair or replacement of non-functioning grinder pumps or backflow prevention devices is also included. Interior Plumbing: Appliances, fittings or fixtures, vent stacks, pressure reducing valves, backflow prevention devices, fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems, pumps, or grinders; frozen pipes. Restoration: Artificial grass or plants, water structures, pastures or wooded areas. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit.
Additional limitations apply. See more. See less
Eligibility: This description of coverage, exclusions and conditions is not the actual contract; the actual contract will be sent to you within approximately 10 business days after we receive your Form. To be eligible, you must own both the residential single structure and the land it is located on. You are not eligible if your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your system(s) before enrollment; or your entire system(s) is shared with a 3rd party or covered by a homeowners' association or the like. In IA, properties with more than 4 dwelling units are not eligible. Exterior Sewer/Septic Line: Residences that have had any roots removed or failed a smoke or dye test, camera inspection or any other proactive test without resolution prior to enrollment are not eligible for this portion of coverage.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace systems that have experienced an operational failure, for which you have sole responsibility, that are damaged due to normal wear and tear, not accident or negligence. Exterior Water Service Line: The water line from your utility's responsibility or external wall of your well casing to the water meter or main shut-off valve inside your home. Repair or replacement of non-functioning stop boxes, shut-off valves, pressure reducing valves and backflow prevention devices is also included. Exterior Sewer/Septic Line: The sewer line from the external wall of your home up to your utility's responsibility, or septic line from the external wall of your home up to the point of connection to the septic tank on your property, including branch drains from the point they exit the home to the point they re-enter the home. Repair or replacement of non-functioning grinder pumps or backflow prevention devices is also included. Interior Plumbing: The plumbing lines that carry fresh water throughout the inside of your home. Restoration: Restoration to your pavement, yard or landscaping disturbed as part of a covered exterior line repair, up to the benefit limit.
Not Covered: Exteior Water Serivce Line: Frozen lines, branch lines, any tanks or appliances. Exterior Sewer/Septic Line: The sewer line from the external wall of your home up to your utility's responsibility, or septic line from the external wall of your home up to the point of connection to the septic tank on your property, including branch drains from the point they exit the home to the point they re-enter the home. Repair or replacement of non-functioning grinder pumps or backflow prevention devices is also included. Interior Plumbing: Appliances, fittings or fixtures, vent stacks, pressure reducing valves, backflow prevention devices, fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems, pumps, or grinders; frozen pipes. Restoration: Artificial grass or plants, water structures, pastures or wooded areas. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit.
Making a Service Call: Your plan starts 30 days after your Form is processed. You can make a service call immediately after your plan starts. During the initial 30-day review period you will receive the Terms and Conditions to help you decide if coverage is right for you. Upon renewal/reactivation (if applicable), there is no review period and you can make a service call immediately.
Cancellation: Cancel any time by calling HomeServe. You will not be charged during the review period (if applicable). If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable)
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.

Frequently asked questions

What should I know about Exterior Water Service Line Coverage?
What's covered: The water line from your utility's responsibility or external wall of your well casing to the water meter or main shut-off valve inside your home. Repair or replacement of non-functioning stop boxes, shut-off valves, pressure reducing valves and backflow prevention devices is also included. Not covered: Frozen lines, branch lines, any tanks or appliances.
What should I know about Exterior Sewer/Septic Line Coverage?
What's covered: The sewer line from the external wall of your home up to your utility's responsibility, or septic line from the external wall of your home up to the point of connection to the septic tank on your property, including branch drains from the point they exit the home to the point they re-enter the home. Repair or replacement of non-functioning grinder pumps or backflow prevention devices is also included. Not covered: Non-conforming drain lines, septic/collection tanks, leaching fields, branch lines.
What should I know about Interior Plumbing and Drainage Coverage?
What's covered: The plumbing lines that carry fresh water throughout the inside of your home. Not covered: Appliances, fittings or fixtures, vent stacks, pressure reducing valves, backflow prevention devices, fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems, pumps, or grinders; frozen pipes.
What should I know about Restoration Coverage?
What's covered: Restoration to your pavement, yard or landscaping disturbed as part of a covered exterior line repair, up to the benefit limit. Not covered: Artificial grass or plants, water structures, pastures or wooded areas. Additional exclusions apply.

HomeServe NA Insurance Services (“HomeServe”), also known as Home Emergency Insurance Solutions, California License #0F79326, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from San Jose Water and offers and administers this optional home protection plan as an authorized representative of AMT Home Protection Company, 800 Superior Avenue, Cleveland, Ohio 44114, the protection plan issuer. Your choice of whether to participate in this plan will not affect the price, availability or terms of water service from San Jose Water.

Exterior Service Line Plus Coverage for only $17.24/mo.

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