About Alabama Power & HomeServe
Alabama Power Company has selected HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. Alabama Power Company and HomeServe entered into an agreement to introduce these plans to Alabama Power Company's customers.
Frequently asked questions
Who is HomeServe?
HomeServe is a leading provider of home repair solutions, serving nearly 5 million customers with nearly 9 million home repair plans in North America. Our goal is to provide homeowners with the tools to help protect against the expense, worry and inconvenience of electrical, plumbing, water, sewer, heating, and cooling emergencies.
How do home repair plans from HomeServe work?
Call HomeServe's 24/7 emergency repair hotline to schedule a repair appointment. A local repair expert will be sent to your home to fix your covered repair.
How do I request service?
Your emergency is our emergency. Once your coverage begins, you can call our 24/7 hotline to schedule your covered repair, and we will send an experienced, licensed professional. In some areas you can schedule service online from your online account.
What if I change my mind?
Did you know most basic home insurance policies do not cover repair or replacement due to normal wear and tear? That's why having a plan is crucial. However, should you decide to cancel, you may do so at anytime by calling HomeServe or by visiting my online account.
Do I need a plan with homeowner's insurance?
Yes. Homeowners insurance typically protects your home from things that might happen, like fires, theft, or natural disasters. A home repair plan from HomeServe helps protect your budget from major repairs (water/sewer lines, heating and cooling, plumbing, and electric).
HomeServe is an independent company separate from PSEG WorryFree and offers this optional service as an authorized representative of the contract issuer. Your choice of whether to participate in this service plan will not affect the price, availability, or terms of service from PSEG WorryFree.