About PSEG WorryFree & HomeServe
PSEG WorryFree Long Island LLC has entered a relationship with HomeServe,* a leading provider of emergency home repair programs nationwide, to offer eligible homeowners plans that can help protect you from the expense and inconvenience of a home emergency. There’s no deductible, we pay the technician's bill up to the benefit amount for covered repairs and guarantee all covered repairs for one year. This is a service contract, with repairs performed by licensed contractors.Find a plan for:
Frequently asked questions
What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured technicians perform all covered repairs, which are guaranteed against defects in materials and workmanship for one year.
Are oil heating and water heaters covered?
Our Heating and Cooling repair plans do not cover any oil systems. The heating and cooling repair plans available only cover gas and electric systems.
Who is HomeServe?
HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.
Who are NY repairs conducted by?
HomeServe is an independent company, separate from PSEG Long Island and PSEG WorryFree Long Island LLC, providing emergency home repair services and protection solutions to homeowners across the U.S. NY repairs are conducted by HomeServe USA Energy Services, LLC, Nassau County HIC Lic. # H36015000 & H36015001. Suffolk Lic. # 51571-RE, 51572-RE, 51573-RP, 51574-RP, & 52362. Where required by law, a local licensed master electrician or master plumber will handle certain portions of the work. HomeServe PH LI, 1307 Manatuck Blvd, Bay Shore, NY 11706, Nassau County HIC Lic. # H36421000, Tim Christie, MP Lic. # 121-P, 2717, 0804 PR, B80804NR, 814, 1923, 869, 361, 9546, 2016-089, 6768, 4978, 215, 156, 41330, PL-2018-35, M000234, & 121-P.
HomeServe is an independent company separate from PSEG WorryFree and offers this optional service as an authorized representative of the contract issuer. Your choice of whether to participate in this service plan will not affect the price, availability, or terms of service from PSEG WorryFree.