About Appalachian Power
Appalachian Power has partnered with HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. Appalachian Power and HomeServe entered into an agreement to introduce these plans to Appalachian Power's customers.
Frequently asked questions
Who is HomeServe?
HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.
Why did Appalachian Power select HomeServe?
Appalachian Power has partnered with HomeServe to offer their customers affordable emergency repair plans that provide protection against costly and inconvenient repairs to systems through their homes and properties.
HomeServe is an independent company separate from Duquesne Light Company and offers this optional service as an authorized representative of the contract issuer. Your choice of whether to participate in this service plan will not affect the price, availability, or terms of service from Duquesne Light Company.