Explore your plans
- Exterior Water Service Line
- Drain Cleaning
- Exterior Sewer/Septic Line
- Exterior Water Service Line - Unlimited
- Drain Cleaning - $10,000
- Exterior Sewer/Septic Line - $10,000
- Exterior Water Service Line: Multiple service calls up to annual benefit
- Drain Cleaning: Multiple service calls up to annual benefit
- Exterior Sewer/Septic Line: Multiple service calls up to annual benefit
Terms & Conditions
Exterior Water Service Line
Important Coverage InformationExterior Sewer/Septic Line Coverage
Important Coverage Information- Drain Cleaning
- Exterior Sewer/Septic Line
- Drain Cleaning - $10,000
- Exterior Sewer/Septic Line - $10,000
- Drain Cleaning: Multiple service calls up to annual benefit
- Exterior Sewer/Septic Line: Multiple service calls up to annual benefit
- Exterior Water Service Line
- Exterior Water Service Line - Unlimited
- Exterior Water Service Line: Multiple service calls up to annual benefit
Frequently asked questions
1. Service Drop - While DLC maintains the service-drop wire, you are responsible for pruning or removing any tree branches or vegetation that may interfere with your electric service.
2. Point of Attachment - We provide the anchor - known as a "one point" - that attaches the service drop to the home.
3. Weatherhead and Service Entrance Cable - You are responsible for the weatherhead and the wire that runs along the outside of your home into the meter, as well as from the meter to your service panel or fuse box. The weatherhead protects the service entrance cable from weather conditions.
4. Meter Base - The metal box that houses the meter is the customer's responsibility.
5. Meter - DLC owns and maintains the meter.
6. Service Panel or Fuse Box - You are responsible for the box, the circuit breaker or fuses, and all of the wiring inside the home.
*HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Ave, 6th Floor, Norwalk, CT 06850, is an independent company separate from Duquesne Light Company and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty, Inc., 175 West Jackson Blvd., Chicago, IL 60604. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from Duquesne Light Company. Duquesne Light Company has entered into a commercial agreement to introduce these plans to Duquesne Light Company customers; however, Duquesne Light Company does not endorse HomeServe. It is up to you decide if the plans are right for you. Furthermore, failure to pay for these optional service plans will not result in termination of utility service. Duquesne Light Company customers may enroll in service plans from other companies.
