Our company has a collaborative, professional, and fun atmosphere and we
offer an exciting array of opportunities for career-minded people with an
entrepreneurial spirit.

Why join HomeServe?

Career opportunities

HomeServe is dedicated to being a customer-focused company. We supply best-in-class repair plans and other services to consumers directly and through over 600 leading municipal, utility and association partners.

HomeServe is dedicated to being a customer-focused company supplying best-in-class repair plans and other services to consumers directly and through over 400 leading municipal, utility and association partners.

HomeServe has been ranked a Connecticut Top Workplace winner three years in a row and was the recipient of seven 2016 Stevie Awards for Sales & Customer Service. Every employee is a crucial part of this success. At HomeServe, you’ll be part of a dynamic business and we encourage you to bring your fresh perspective and take pride in your contributions every day.

Top place to work logo and stevie award winner

What makes working at HomeServe special:

Why What We Offer is Important - At HomeServe, the customer is at the heart of everything we do, from our front-line employees to our CEO, customer satisfaction is a number one concern. When faced with an emergency home repair, not knowing who to call or the anticipated cost can be overwhelming. That’s where we can help – our customers' emergencies are our emergencies.

Leadership and Market Expertise - We are led by a hands-on team of senior executives who are dedicated to providing the highest level of customer service. They bring with them more than 100 years of utility and affinity marketing expertise. This marketing know-how, coupled with the corporate goal of policyholder satisfaction, brings the best of both worlds to our customers, employees and partners.

Engaging Employees – Our employees can expect to work in an open environment where collaboration and teamwork happen across all levels. We foster a culture of pride and fun in our organization. From celebrating corporate milestones and events to thank employees, to hosting friendly competitions, employees enjoy various events throughout the year.

HomeServe Helping Hands - Whether supporting local charities near our offices or company-wide donation activities for national organizations, corporate social responsibility is a core component of our culture of giving back to the communities in which we live and work.

Benefits of HomeServe

  • Competitive compensation packages
  • Excellent medical, dental and vision benefits, life and disability insurance, and a 401(k) plan with competitive company match
  • Career development and advancement opportunities
  • Relaxed business attire
  • Tuition reimbursement (Master’s degree) to qualifying candidates
  • Friendly, open and team-oriented work atmosphere
HomeServe Customer Service Rep on the phone

Commitment to HomeServe's employees

HomeServe Employee All Hands Meeting

People Promise Icon

At HomeServe USA, we are dedicated to providing our employees with a workplace that allows every employee to achieve their best. This is why we created the People Promise. Our focus of this charter is to achieve our number one goal - to keep the customer at the heart of everything we do.

You can expect HomeServe USA to

  • Provide a safe and healthy work environment
  • Keep employees updated on the strategic growth and direction of business
  • Foster a culture of pride and fun in our organization
  • Provide tools and support to help you succeed and reach your full potential
  • Encourage a work-life balance
  • Hire the right people for the right job
  • Give back to the communities in which we work and live
Male HomeServe Customer Serve Rep on the phone

HomeServe USA expects you to

  • Honor our values and be a brand ambassador for HomeServe USA
  • Take ownership and pride in your work
  • Meet or exceed the requirements outlined for your role
  • Be trustworthy and act with integrity
  • Be proactive and take responsibility for your professional development
  • Be flexible and adaptable to changing situations
  • Speak up, share your ideas, and be part of the solution

We expect each other to

  • Lead by example
  • Value each individual as unique and demonstrate mutual respect
  • Celebrate each other's accomplishments and hard work
  • Collaborate to promote the growth of HomeServe USA
  • Encourage open, constructive, and timely communication and feedback