On HomeServe from The State
December 6, 2019
Recent coverage paints an inaccurate picture of HomeServe’s operations in South Carolina and attempts to stir up controversy where none exists.
For more than eight years, HomeServe has helped South Carolina residents prepare for and deal with often costly home repairs.
In the last year we’ve completed 10,800 jobs in South Carolina, saving homeowners $3.5 million. This repair work was performed by licensed and qualified contractors from the local community.
These optional service plans offered to South Carolina customers are not new; many customers already had one or more repair plans offered through SCE&G years before HomeServe became the program administrator in 2018 — or before the Dominion/SCANA merger earlier this year.
Under the HomeServe-Dominion partnership, customers continue to have access to low-cost plans that cover emergencies not typically covered under homeowners’ insurance.
With an A+ rating from the Better Business Bureau, HomeServe is committed to operating transparently; all mailings clearly state that they are from HomeServe — and the Dominion logo is used to show that they’re from a trusted partner.
While The State newspaper claims that something nefarious is going on, the reality is that HomeServe has similar partnerships with 750 municipalities and utilities across the country.
There is nothing misleading about that.
SVP Public Relations, HomeServe