HomeServe is here to Serve Los Angeles Homeowners

November 1, 2019 

A recent editorial in the Los Angeles Times included some inaccurate information about the emergency service plans available to Los Angeles homeowners though the City’s partnership with Service Line Warranties of America (SLWA) which is part of HomeServe.

Indeed, SLWA does have an official relationship with the City to make available service plans for sewer line emergencies to resident homeowners. We have similar relationships with over 700 municipalities and utilities across the country, including 31 in California. In fact, the SLWA Service Line Warranty program is the only one endorsed by the National League of Cities.

This relationship with the City allows SLWA to offer a great price – starting at $9.06 per month – on a premier service plan to cover repairs to sewer lines from their home to the City main. This includes unlimited annual calls for service from SLWA with a generous $12,000 benefit maximum for each call. Additionally, there are no service fees or deductibles for homeowners to pay for covered repairs. Across LA County our company has performed over 10,000 repairs and received high ratings from residents after service.

 Many homeowners are unaware that they are responsible for any maintenance or repairs needed for these service lines that connect their home to the city systems. But, unfortunately, these types of emergencies happen all too often given aging infrastructure not just in Los Angeles but around the country. When an emergency does happen, those with a service plan need not worry as SLWA works with local, qualified contractors to get repairs completed quickly and expertly.

 SLWA is proud of the service it provides, and we always operate in full transparency. The company has an A+ Better Business Bureau rating. Given that many homeowners are financially unprepared for a home emergency, residents should do their homework to determine if a SLWA repair plan should be part of their financial planning strategy. To learn more, visit