About Alectra Energy Solutions

HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.

Your plan(s) start the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.

Your property is not eligible if you are aware of any pre-existing conditions, defects or deficiencies with your interior electrical system or exterior electrical system prior to enrollment. Properties used for commercial purposes are not eligible for coverage. If you live in a development community with a condominium, co-op or homeowners association, your interior electrical system or exterior electrical system may not be an individual homeowner’s responsibility, so please check with your association before accepting this coverage.

An owner of both a residential single structure permanently secured to the ground and the land it is located on may be eligible for coverage.

You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).