HomeServe (formerly Home Emergency Insurance Solutions), offers optional, yet affordable programs that can help provide protection against costly and inconvenient repairs throughout your home. SoCalGas offers an optional billing arrangement with HomeServe, a national provider of home warranties. With this billing arrangement, SoCalGas customers who choose to purchase optional home warranties from HomeServe may elect to pay the monthly home warranty fee through their SoCalGas bill. While HomeServe is not a licensed contractor, the repairs will be conducted by our network of trusted, licensed and reliable local contractors.
A Message from SoCalGas:
HomeServe (formerly HEIS) is sending you the enclosed information about optional home emergency repair plans that HomeServe offers.
SoCalGas® has a billing arrangement with HomeServe whereby SoCalGas customers who choose to purchase optional home emergency repair plans from HomeServe will pay the monthly fee through their SoCalGas bill. SoCalGas does not provide HomeServe with the names or addresses of SoCalGas customers. Instead, HomeServe purchases mailing lists from a third-party vendor. Please visit socalgas.com (search “HEIS”) to obtain more information about the SoCalGas billing arrangement with HomeServe.
HomeServe is not regulated by the California Public Utilities Commission and is not the same company as, or an affiliate of, SoCalGas. Your choice of whether to purchase these services from HomeServe will not affect your current level of natural gas service from SoCalGas.
By signing the enclosed acceptance form, you are agreeing to purchase optional home emergency repair plans from HomeServe, to pay the monthly fee for these optional home emergency repair plans through your SoCalGas bill, and to allow SoCalGas to share your SoCalGas account number with HomeServe as needed to process your enrollment in these optional home emergency repair plans.
The choice as to whether or not these optional home emergency repair plans are suitable for you is solely one for you to make based on your own needs and circumstances. SoCalGas does not make a recommendation as to your decision to purchase any of these coverage plans.
SoCalGas makes no express or implied warranty, including the warranty of merchantability or fitness for any particular purpose, for any of the goods or services that you might choose to purchase from HomeServe.
Frequently asked questions
HomeServe NA Insurance Services (“HomeServe”), also known as Home Emergency Insurance Solutions, California License #0F79326, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from SoCalGas® and offers this optional service plan as an authorized representative of the contract issuer or provider as stated under each specific plan offering. Your choice of whether to purchase these services from HomeServe will not affect your current level of natural gas service from SoCalGas. SoCalGas neither endorses nor warrants any such goods or services from HomeServe. Repairs are performed by a licensed and insured independent contractor.
